Personal Banker

German American Bank; Delaware (OH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off 17 days

Paid holidays 11 days

Education assistance

Family bonding leave

Wellness benefits

Life event coverage

Service awards

401(k) match

Stock purchase plan

Loan discounts

Discounts on products

Free checking account

Job summary

German American Bank is seeking a Personal Banker to serve clients face-to-face, open deposits, and process loan and deposit transactions. You will manage a cash drawer, assist teammates, and solve problems while uncovering customer needs for referrals to lending, insurance, and wealth management.

The role emphasizes confidentiality, strong customer service, and accurate handling of cash with a focus on meeting monthly goals.

Qualifications

• Confidentiality needed; prior customer service and cash-handling experience preferred.
• Demonstrated ability to meet/exceed monthly product referral goals.
• Proficiency with banking software to view accounts, research statements, and refer customers to services.

Responsibilities

• Face-to-face with clients daily; open new deposit accounts and process loan and deposit transactions.
• Manage a cash drawer and assist team members and clients; solve problems and refer business to lending, insurance, and wealth management.

Skills

Customer service

Cash handling

Sales referrals

Banking software

Tools

Banking software

Job description

Overview:

As aPersonal Banker, you are the client’s trusted advisor, helping with their banking needs through meaningful conversations and deep product knowledge to suggest and offer banking products and services.

What You’ll Do:

Day in the Life - Every day you will work face-to-face with clients, open new deposit accounts, perform loan and deposit transactions, and manage a cash drawer.You will assist team members and clients, solve complex problems, and ask questions to uncover needs, referring business to different areas of the company, such as lending, insurance, and wealth management.

What it Takes:

• To thrive in this role you must be able to maintain confidentiality, have previous customer service and cash-handling experience, and a proven ability to meet and/or exceed monthly goals for product referrals.You will use banking software to view customer accounts, research statements and transactions, answer customer questions, and to refer them to other services and products.

Bonus Points:

• Bilingual/Multilingual

What We Can Offer You:

• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 17 days paid time off, 11 paid holidays and bereavement leave
• Education assistance program
• Paid family bonding leave
• Wellness benefits
• Life event coverage
• Service awards
• Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
• National and local discounts on everything from computers and vacations to phones and retail shopping
• Free checking account, checks and discounted bank services

About Us:

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

German American Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (pregnancy, sexual orientation, or gender identity), age (40 or older), national origin, genetic information, veteran status, disability, or any other basis protected by law.

German American is committed to the full inclusion of all qualified individuals. As part of this commitment, if you require reasonable accommodation in completing the application process, interviewing, or completing any pre-employment testing, please direct your inquiries to our Talent Acquisition team at 812-482-0717 or [e-mail].

German American employees are required to adhere to laws and regulations applicable to banks and to German American policies and procedures. Applicants should expect to complete necessary pre-employment screening pursuant to these laws, regulations, and policies.