Personal Banker

Central Bank; Columbia Township (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

Central Bank is seeking a Personal Banker to join its Columbia, MO branch. In this entry-level full-time position, you will assist customers with various banking services, ensure compliance with regulations, and contribute to sales goals. Strong communication skills and a Bachelor's degree are required.

Qualifications

• Strong attention to detail with accuracy in work.
• Excellent oral and written communication skills.
• Must work cooperatively and professionally.

Responsibilities

• Assists in branch operations ensuring compliance with policies.
• Performs customer service duties including opening/closing accounts.
• Cross-sells banking products to meet individual and branch goals.

Skills

Customer relations

Attention to detail

Sales

Communication

Education

Bachelor's degree or equivalent combination of education and experience

Tools

Microsoft Office

Image Scanner

Cash Counting Machine

Cash Dispensing Machine

Coin Counter

Job description

Join to apply for the Personal Banker role at Central Bank

1 week ago Be among the first 25 applicants

Join to apply for the Personal Banker role at Central Bank

Get AI-powered advice on this job and more exclusive features.

Assists Consumer Banking Manager in branch operations. Ensures compliance with established policies and procedures. Ensures customer services are provided, including all transactions process in the teller area, opening accounts, providing customers with information, resolving banking problems for customers, cross selling banking products and services, and other projects, tasks, and responsibilities. Acts as a resource for operation and customer issues exercising discretion and good judgment. Assists in sales development activities including training of staff. Conducts relationships and activities consistent with established bank policies, procedures, and systems. Must have knowledge and understanding of compliance and fraud issues for protection of customer and bank. Performs entry level supervision of team, including assistance with transactions, risk assessment, coaching, motivating, and setting an example in sales, service, and operations. Provides legendary service to meet needs and expectations of customer. Must work to meet goals by promoting and cross selling a combination of financial products and services. Contributes to a team environment by accomplishing bank and branch results.

Duties, Scope, Responsibliities & Authority

Assists customers/employees, assists with staff motivation and achieving branch and individual sales goals. Opens/closes branch. Performs teller duties: receives checks and cash for deposit and payment to accounts, verifies amounts, and examines checks for proper endorsement, ownership and fraud risk. Cashes checks and processes withdrawals, pays out money after verification of signatures and customer balances. Accurately counts, checks, and reconciles coins, currency, and transactions. Performs customer service duties: opens/closes accounts, customer problem resolution, cross sells and answers customer inquiries of financial products and service offerings. Assists in day to day operations including customer service and teller duties and responsibilities on a regular rotation. Ensures operating procedures are being followed. Consistently demonstrates proficiency providing legendary service to customers and coworkers. Resolves difficult situations with tact and diplomacy. Maintains thorough knowledge of bank products and services and ensures other branch personnel have knowledge. Actively pursues sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet customer needs. Takes a proactive approach to knowledge of the banking industry and leadership. Works with Manager to set goals and makes efforts to reach goals. Makes referrals to other business departments for traditional and non-traditional products and services. Participates in sales programs to generate new customers. Arranges daily work plans to handle customer flow and bank processing requirements, provides customer service and meets bank record keeping requirements. Responsible for following branch control and cash handling procedures. Responsible for cross selling bank products and services to meet individual and branch goals. The environment may be fast paced. It is important to act in a professional manner. Understands role in case of robbery and knows proper post-robbery procedures. Responsible for compliance with all banking regulations which are applicable to the job, including Bank Secrecy Act and information security initiatives. Accountable for other tasks as directed.

Supervisory Responsibilities

Reports to Branch Manager and indirectly to Assistant Manager. Work is reviewed by Branch Manager and Assistant Manager. Tellers report indirectly to Personal Banker with questions and/or problems when management is not present.

,

Bachelor's degree or equivalent combination of education, training and experience providing required knowledge, skills and abilities. Thorough knowledge of all teller and new account functions, bank regulations, bank policies and procedures and bank products and services. Strong attention to detail with the ability to work with accuracy. Excellent oral and written communication skills and strong customer relations skills. Must work with employees and customers in a cooperative, positive, professional manner. Good judgment and ability to handle confidential information and work quickly and accurately to analyze information and make decisions. Willingness to assume additional responsibilities, duties and projects. Successful completion of in-house training programs. Computer skills (email, printer, copy, Microsoft Office), Image Scanner, Cash Counting Machine, Cash Dispensing Machine, Coin Counter

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

Referrals increase your chances of interviewing at Central Bank by 2x

Get notified about new Personal Banker jobs in Columbia, MO.

Business Operations Associate I Thompson Center

2025-26 Special Education Assistant Principal

Columbia, MO $2,625.00-$2,625.00 3 weeks ago

Senior Operations Associate for Donor Engagement

Seasonal, Operations Administrative Assistant

Facilities and Planning Office Assistant

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.