Personal Banker

Guaranty Bank & Trust; Bogata (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

Guaranty Bank & Trust in Bogata, TX is seeking a proactive Full-Time Personal Banker to join our team. The role blends teller and new accounts duties to deliver a seamless, friendly banking experience and to help customers meet their financial goals.

You will engage with customers in person and by phone, open new accounts, manage deposits, and connect clients with loan, mortgage, or investment specialists as needed. We value clear communication, integrity, and a community-first mindset.

Qualifications

• Excellent customer service and communication to build trusted relationships.
• Ability to handle cash accurately and manage everyday teller tasks.
• Willingness to learn and adapt in a busy banking environment.

Responsibilities

• Open new accounts (consumer and business) and assist with onboarding customers.
• Handle teller duties: cash transactions, deposits, payments, money orders.
• Educate customers on self-service options and connect them with appropriate specialists.

Skills

Customer service

Communication

Cash handling

Problem solving

Teamwork

MS Office

Education

High school diploma or equivalent

Tools

POS systems

Job description

About The Role

Imagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. At Guaranty Bank & Trust, we improve the financial well-being of our customers while delivering a "Raving Fans" experience, both for customers and employees.

About The Role

Imagine working somewhere that offers more than a steady paycheck; a place where you have ownership, employees are celebrated and growth is encouraged, both personally and professionally. At Guaranty Bank & Trust, we improve the financial well-being of our customers while delivering a "Raving Fans" experience, both for customers and employees. We are eager to welcome you as a new Personal Banker to our team who will help us continue to drive change, create a fun and inclusive work environment while bringing creative and open- minded ideas to our people experience through the lens of our core values.

Join the Guaranty Bank and Trust Team!

Are you ready to embark on a thrilling career in the banking industry? At Guaranty Bank and Trust, we're more than just a bank—we're a community of passionate individuals dedicated to making a positive impact. From personalized service to active community involvement, we support our neighbors in meaningful ways, and we want you to be a part of this incredible journey.

Why Choose Us?

Founded in 1913, Guaranty Bank & Trust has been serving its community with a mission that goes beyond financial transactions, focusing on building bridges, nurturing growth, and ensuring a brighter future. Recognized for its excellence, Guaranty Bank & Trust has been named one of the "Best 100 Companies to Work for in Texas" by Texas Monthly Magazine for thirteen consecutive years and has earned a 5-star rating from Bauer Financial, Inc.

Exciting Opportunities Await

At Guaranty Bank and Trust, we believe in taking care of our team just as well as we take care of our customers. Enjoy competitive pay, comprehensive benefits, and ample Paid Time Off (PTO) to ensure your work-life balance. But that's not all! We prioritize on-the-job training and continued educational opportunities so your career can flourish.

We are currently searching for the right person to join our team as a Full-Time Personal Banker. This position combines both traditional Teller and New Account duties for a more wholistic experience for our customers.

Our Company’s culture supports customers in achieving their financial goals and dreams.

Duties And Responsibilities

New Accounts

• Working with customers and prospects to build loyalty and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
• Opening new accounts, including consumer and business accounts
• Taking ownership of the customer experience including on-boarding and resolving service issues
• Conducting some outbound sales activities such as meeting with local businesses and attending community events to establish visibility in the community and drive business to the bank
• Connecting customers to the appropriate loan, mortgage, treasury management, or investment specialists that can help them with specialized financial needs
• Contacting new customers by phone to follow up to ensure customer satisfaction, resolve issues, and address any additional financial needs based on the customer’s financial priorities.

Teller

• Handle cash transactions and make appropriate decisions regarding negotiable instrument transactions, including verifying cash and endorsements, receiving proper identification and ensuring validity, and identifying counterfeit currency and fraudulent checks.
• Balance ATMs, all cash on hand, drawer activities, and totals on a daily basis. Ensure all cash and coin is secured in accordance with bank policy when not in use.
• Consolidate and balance daily transactions.
• Performing transactions such as accepting deposits, process loan payments, cashing checks, and issuing money orders and cashier’s checks.

Combined

• Engaging customers in the lobby and the phone to assist, educate, and train them on how to conduct transactions through self-service technologies
• Complying with privacy policies and procedures to maintain customer confidentiality and information protection
• Complying with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures
• Completing and passing all required regulatory compliance training as assigned
• Perform any additional duties and tasks assigned by management

Qualifications

About You

• Displays passion, commitment and drive to deliver an experience that improves our customer's financial lives
• Excellent communication skills that build customer relationships based on trust
• Strong critical thinking and problem-solving skills to meet our customer's needs
• Demonstrates initiative, a commitment to continuous learning, and the ability to adapt to change
• Ability to collaborate with others to achieve shared goals
• Proficient in Microsoft Office

Education, Experience, & Licenses

• High school degree or higher- required
• Minimum 1 year of Teller or New Accounts experience- preferred
• Minimum 1 year of customer service and cash-handling experience- required

WORK LOCATION

Must live within 30 minutes of the Guaranty Bank & Trust address listed below.

110 Halesboro St Bogata, Texas 75417

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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