Personal Banker

Fhnb; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Fhnb in Arlington, TX seeks a friendly teller to join our retail banking team. You will handle cash transactions, provide excellent customer service, and support customers with banking needs in a high-volume environment.

Responsibilities include advising on products, processing deposits and withdrawals, and maintaining accurate records while meeting sales targets. The role requires teamwork, reliability, and the ability to communicate with Spanish-speaking customers.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent required.
• Six months in retail or customer service preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Background check required.
• Able to work well in a team.

Responsibilities

• Provide customer service, handle cash receipts and payments.
• Evaluate customer relationships and suggest bank products.
• Follow bank policies and supervisor directions.
• Achieve monthly new account production targets.
• Assist in in-store prospecting and cross-sell services.
• Process deposits, balance transactions and record entries.
• Receive cash and checks, verify amounts.
• Cross-sell bank services to diverse customers, including Spanish speakers.
• Perform other duties as needed.
• Maintain regular attendance and punctuality.

Skills

Customer service

Cash handling

Sales

Teamwork

Bilingual Spanish

Education

High school diploma or equivalent

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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FCBI is an Equal Opportunity Employer
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