Person in Charge

PCC Community Markets; Kirkland (WA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

Parental Leave

Pension Plan

Staff Discount

Free PCC Co-op Membership

Job summary

PCC Community Markets in Kirkland is seeking a capable Leader to serve as the Person In Charge, overseeing the entire store and modeling professional customer service. You will supervise the front end, coordinate cashier schedules, and support staff with coaching and training to maintain high standards of safety and policy compliance.

The role requires strong leadership, the ability to resolve issues quickly, and hands-on experience with retail grocery operations.

Qualifications

• Proven ability to provide excellent, professional customer service.
• Available to work closing shifts, including weekends.
• Excellent leadership, teambuilding, and communication skills.
• Ability to quickly assess situations and think of creative solutions.
• Ability to operate an electronic register – basic math skills and 10-key proficiency.

Responsibilities

• Models and provides excellent, professional customer service.
• Oversees the entire store ensuring PCC policies and procedures are followed.
• Supervises the frontend; oversees scheduling and duties of Cashiers and Courtesy Clerks.
• Provides support, training, and coaching to staff.
• Handles security issues carefully and responsibly.
• Maintains orderly appearance of register area and ensures sanitation and safety standards.
• Protects the safety of staff and customers and PCC property security.
• Handles daily equipment use and resolves problems per store standards.
• Cashiers when needed.
• Closing PICs count tills and perform other closing tasks.

Skills

Customer service leadership

Closing shifts availability

Staff training and coaching

Cash handling & math

Retail grocery experience

Communication skills

Job description

Overview

The Person In Charge oversees the entire store, ensuring that all PCC policies and procedures are followed. They provide and model excellent, professional customer service. They supervise the front end, overseeing the schedule and job responsibilities of Cashiers, Helper Clerks, Courtesy Clerks and other staff. They protect the safety of staff and customers and security of PCC property.

Job Locations

US-WA-Kirkland

Address

430 Kirkland Way

Our Culture

Our Vision

To inspire and advance the health and well-being of people, their communities and our planet

Our Mission

We ensure that good food nourishes the communities we serve, while cultivating vibrant local, organic food systems

Our Values

We foster high standards

We act with integrity

We embrace stewardship

We take action because we care

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

PCC Is a Company Where Culture And Values Are At The Heart Of Who We Are And What We Do. Everyone At PCC Is Expected To

• Collaborate
• Demonstrate Kindness
• Focus on the customer
• Instill trust
• Value diversity

Main Job Responsibilities

• Models and provides excellent, professional customer service
• Oversees the entire store ensuring that all PCC policies and procedures are followed
• Supervises the frontend; oversees the scheduling and job responsibilities of Cashiers, Grocery Helper Clerks, Courtesy Clerks and other grocery staff
• Provides support, training, and coaching to staff
• Handles security issues carefully and responsibly
• Maintains orderly appearance of register area and ensures department sanitation cleanliness and safety standards are met
• Protects the safety of staff and customers and the security of PCC property
• Handles daily use and any problems with equipment properly and ensures adherence to store standards
• Cashiers when needed
• Closing PIC’s are responsible for counting down tills and other tasks as required
• Ensures department sanitation, cleanliness and safety standards are met

Qualifications And Skills

• Proven ability to provide excellent, professional customer service
• Available to work closing shifts, including weekends
• Excellent leadership, teambuilding, and communication skills
• Ability to quickly assess situations and think of creative solutions
• Ability to operate an electronic register – must demonstrate basic math skills, ability to handle money accurately, and be proficient at 10-key
• Excellent attention to detail, multitasking skills, and organizational skills required
• Previous retail or public customer contact experience and background in cashiering/retail grocery industry required
• Must be able to meet physical demands of position including standing, bending, twisting, repetitive motion, and lifting 10-40lbs regularly
• A current Food Worker Card from the Washington State Department of Health is required
• If hired into this role, a CPR/First Aid Certification is required (paid for by PCC)
• Must be at least 18 years of age

Benefits And Perks

• Additional $1.50/hour Night Differential when applicable.
• Medical, V ision, D ental, L ife I nsurance, S hort T erm D isability, L ong T erm D isability, P arental L eave
• Vacation A ccrual – 0.06 hours per hour worked
• Sick A ccrual – .025 hours per hour worked ( I ncludes U nion and S tate A ccrual R ates)
• Pension through UFCW 3000
• Discounted ORCA P ass
• Staff D iscount on I n -S tore P urchases
• Free PCC C o-op M embership
• Bereavement L eave
• Employee Assistance Program

PCC Benefits Page

• https://www.pccmarkets.com/about/jobs/benefits/

Comp Details

Starting Wage: $32.15/hour