Perris, CA – Riverside University Health System – Admissions & Collections Clerk – CHC – Mead Valley

Community Health Association Inland Southern Region; Perris (CA); On-site; USD 44,000 - 66,000; Full time

Job summary

Riverside County in Perris seeks multiple bilingual Admissions & Collections Clerks to join the CHC-Mead Valley team. You will handle check-in, admissions, pre‑registration or scheduling, and determine financial liability for services, arranging payment sources and plans as required.

Work schedule is 5/40, Monday to Friday with two possible shift windows. The team contributes to a broad spectrum of community health services and aims to support vulnerable populations through efficient patient

Qualifications

• Two years of clerical experience, including three months performing admissions, collections or billing functions in a healthcare setting.
• 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or closely related field may substitute for one year of non-specialized experience.
• 360 hours of training from a recognized occupational training program may substitute for one year of non-specialized experience.
• Six months of clerical experience in a medical setting may substitute for one year of non-specialized experience.
• Knowledge of modern office procedures, ability to prepare reports and correctness in medical terminology.
• Ability to interview to obtain personal, family and financial information.

Responsibilities

• Review patient data to evaluate eligibility for medical assistance programs using formal guidelines.
• Review patient insurance forms to ensure completeness and accuracy for billing and payment.
• Evaluate possible assistance eligibility and refer patients to Medi‑Cal and MISP as appropriate.
• Collect and record payments for medical treatment from patients and ensure receipts are logged.
• Register patients for medical services and schedule hospital or clinic visits.

Skills

Bilingual Spanish

Job description

• Salary: $44,448.37 – $66,100.67 Annually
• Location: Perris
• Job Type: Regular
• Job Number: 26-13401-26RP
• Department: RUHS-Community Health Clinics
• Division: RUHS-CHC-MEAD VALLEY
• Opening Date: 09/09/2026
• Closing Date: 9/11/2026 2:30 PM Pacific

ABOUT THE POSITION

The County of Riverside – Riverside University Health System-Medical Center (RUHS-CHC) is seeking multiple bilingual Admissions & Collections Clerks to join their CHC-Mead Valley team in Perris.

Under general supervision, incumbents will be responsible for performing specialized clerical work in checking‑in, admitting, pre‑registering, or scheduling patients for hospitalization or clinic visits; evaluates and determines financial liability for services and establishes payment sources; arranges payment plans consistent with patient ability to pay, and performing other related duties as required.

Work Schedule: 5/40 schedule – Monday through Friday 7:30am-4:30pm or Monday through Friday 8:00am-5:00pm (the schedule can be discussed during interview process).

Meet the Team!
Riverside University Health System provides a wide range of primary and specialty care services across 13 Community Health Centers (CHCs) throughout Riverside County. As federally qualified health centers, the CHCs operate on a sliding fee scale to ensure that some of the county’s most vulnerable populations receive the care they need.

Whether it’s preventive care, chronic disease management, Express Care, Mobile Health, or integrated specialty and behavioral health services, our teams are made up of dedicated healthcare professionals who are passionate about making a difference.

If you’re committed to delivering compassionate care and eager to join a team that truly values community, connection, and making a meaningful difference, RUHS is the place for you!

Learn more about our Community Health Centers by visiting www.ruhealth.org

EXAMPLES OF ESSENTIAL DUTIES

• Review patient personal data to evaluate the patient’s eligibility for medical assistance programs using formal medical program guidelines.
• Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.
• Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate.
• Contact patient’s medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.
• Assist patients with scheduling hospital or clinic appointments in person or over the phone.
• Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.
• Receive and record payments for medical treatment from patients.
• Record payment information on patient payment receipt and log this information on the appropriate forms.
• Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program.
• Refer patients with problem accounts to Patient Accounts for review of account status.
• Receive required information from patients and complete medical forms to ensure accuracy of patient data.
• Collect and prepare receipt for monies.
• Register patients for medical services such as emergency treatment and non-emergency walk‑in treatment.
• Serve as a resource person for patient registration in the Riverside University Health System (RUHS) clinics.
• Assist in conducting outpatient registration audits and participate in RUHS quality assurance initiatives.
• Reconcile daily charge sheets of patient visits to ensure that charges for healthcare services rendered are captured in a timely manner.

MINIMUM QUALIFICATIONS

OPTION I

Experience: Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment may substitute for one year of the non-specialized experience.)

OPTION II

Experience: Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education or a closely related field to the assignment may substitute for one year of the non-specialized experience.)

OPTION III

Experience: Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Six months of clerical experience in a medical setting may substitute for one year of the non-specialized experience.)

ALL OPTIONS

Knowledge of: Modern office procedures, including the preparation of reports and correspondence and filing; the operation of standard office equipment and medical terminology.

Ability to: Perform complete registration cycle, including collection of monies; effectively interview to obtain personal, family and financial information; gather, record and evaluate data in the admission of hospital patients and the handling of patient accounts; maintain accurate records; apply the rules and regulations pertaining to the admission of patients, private and public medical insurance, billing procedures, credit authorizations, and payment agreements; work with very ill, injured and emotionally distressed people.

Bilingual Testing

The Human Resources Department will coordinate a Bilingual (Spanish) Non-Proctored Assessment.

Other Requirements

License: Possession of a valid California Driver’s License may be required, as driving may be required occasionally.

Skill to type at a corrected rate of 40 words per minute.

SUPPLEMENTAL INFORMATION

Veteran’s Preference The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse’s) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse’s death certificate, a letter of spouse’s disability and/or letter of service‑related death (if available) from the U.S. Veteran’s Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans’ preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Work Location and Telework In‑person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements.

Proof of Education If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1‑B visas, and will not provide sponsorship for any employment‑based visas.

Equal Opportunity Employer The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non‑job‑related factors.

Pre‑Employment All employment offers are contingent upon successful completion of pre‑employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre‑employment physical examination and background check may be required.

Probationary Period As an Approved Local Merit System, all County of Riverside employees, except those serving “At Will,” are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.