Permitting Technician

Manatee County Government; Florida; On-site; USD 25,000 - 32,000; Full time

Job summary

Manatee County Government seeks an entry-level Technical Clerk to support the Building Permits department in Lakewood Ranch, FL. The role emphasizes accurate data entry, customer service, and assisting contractors and the public with permit procedures.

You will review applications for completeness, issue permits once requirements are met, process payments, and perform basic clerical duties using Word, Excel, and Outlook. A high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• Experience in general clerical or customer service preferred.
• Preferred experience in permit processing or construction-related field.

Responsibilities

• Answer public questions and inform applicants about permitting procedures.
• Review and process permit applications for completeness and issue permits when requirements are met.
• Assist contractors and the public in obtaining building permits and contractor licenses; ensure compliance with codes and regulations.
• Perform data entry into the construction database system and balance cash receipts.
• Handle payments related to permits and related fees and prepare for deposits.
• Perform basic clerical duties including phone/email handling and document preparation.
• Utilize Word, Excel, and Outlook; basic GIS knowledge is a plus.
• Perform other duties as assigned, including disaster response as required.

Skills

Customer service

Data entry

Cash handling

MS Word

Excel

Outlook

GIS knowledge

Clerical duties

Education

High school diploma or equivalent

Tools

Construction database system

Microsoft Word

Excel

Outlook

GIS software

Job description

Work Location

9000 Town Center Parkway, Lakewood Ranch, FL 34202

Work Hours

Monday - Friday, 7:30am - 4:30pm

Expected Starting Hourly Range

$18.40 - $23.00

This classification performs specialized technical work associated with contractors' licenses and building permits. Position requires the application of good judgment and excellent customer service skills.

Employment screenings, as outlined in the Personnel Policy, Rules, and Procedures Manual, will be conducted in compliance with applicable federal and Florida Laws.

Working Conditions

The work environment may include exposure to high noise levels while performing certain essential job functions. The position requires the ability to lift and move objects weighing up to 50 pounds independently and up to 100 pounds with assistance, with or without reasonable accommodation. Work may involve strenuous physical activity under varying climatic conditions and in both indoor and outdoor environments.

Essential Functions

• Answers public questions; informs property owners, contractors or delegates of permitting procedures.; and accepts applications and reviews for completeness.
• Reviews for completeness, accepts and processes permit applications. Issues permits once all reviews are completed and all requirements are met.
• Assists contractors and the public in obtaining building permits or contractors licenses; ensures compliance with established permitting codes, regulations, statutes, ordinances, policies and procedures.
• Performs technical operations unique to the department.
• Performs data entry into a construction database system and tracks data from and to other departments and agencies.
• Takes payments related to Building permits, planning records and other various departments fees. Closes out and balances cash receipts and prepares for bank deposits.
• Answers phones, directs calls and takes messages; performs general clerical duties such as typing memoranda and letters. Monitors emails from public and responds as needed.
• Uses basic software applications including but not limited to Microsoft Word, Excel, and Outlook.
• Basic GIS knowledge.
• Perform data entry in construction database.
• Performs other related duties as assigned, including participation in emergency or disaster response activities, as required and consistent with the employee’s qualifications, essential job functions, and applicable federal and Florida law.
• Entry level technical position.
• High school diploma or equivalent certificate of competency.
• Minimum of six (6) months (within the last 5 years) of experience in general clerical or/customer service.
• Equivalent combinations of education, training, and experience may be considered in meeting the minimum qualifications for this position.
• Preferred experience in permit processing or construction related field.

Knowledge, Skills and Abilities

• Knowledge of department and division operations, pertinent Florida Statutes, and local codes and regulations related to contractor licensing or permitting processes.
• Knowledge of modern office practices and ability to properly operate pertinent office equipment.
• Ability to establish and maintain effective working relationships with staff, contractors, and the public.
• Ability to communicate effectively, orally and in writing, including ability to clearly explain pertinent codes, rules, regulations, and procedures to the public in a tactful manner.
• Ability to efficiently use resources associated with the permitting process.
• Ability to exercise mature judgment and make decisions, with limited guidance, in accordance with established policies, rules and procedures.
• Ability to handle money and make simple mathematical calculations accurately.
• Ability to work efficiently and proactively in a demanding, high stress environment.
• Ability to lift and move up to 50 pounds.
• Ability to climb and descend steps and ladders.
• Ability to identify colors.
• Skill in the use of a personal computer and pertinent software programs.

Career Incentive Pay: Compensation of $1.00/hour for acquiring or holding the ICC Permit Technician Certification and must keep valid. Must meet minimum qualifications.