Permitting and Licensing Supervisor

WICHITA COMPANY LIMITED; Wichita (KS); On-site; USD 61,000 - 85,000; Full time

Job summary

The City of Wichita is seeking an administrative supervisor to support the Permitting and Licensing section within MABCD. You will assist the Administrative Services Manager (ASM) with staffing, scheduling, and coordinating work, while maintaining policy compliance and KPI reporting.

This full-time role operates Monday to Friday, 8:00am–5:00pm, with a starting salary range of $61,184.00 to $84,984.00 based on experience and qualifications.

Qualifications

• Bachelor's degree in a relevant field per job posting.
• Four years of senior administrative experience including scheduling, staffing, budgeting, and data reporting.
• Must have a valid Kansas driver’s license and be legally authorized to work in the United States.

Responsibilities

• Assist the ASM in maintaining staffing levels for permits and licenses.
• Help with HR functions: hiring, payroll, performance appraisals, and HRIS data entry.
• Assist in preparing and administering annual operating budgets.
• Develop and maintain KPI data, budget reports, and stakeholder communications.
• Coordinate with contracting and addressing programs within MABCD.

Skills

Supervision

Budget management

Communication

Decision making

Education

Bachelor's degree

Job description

The City of Wichita is NOT an E-Verify Employer.

Distinguishing Features of Work

This position serves as the primary operational support to the Administrative Services Manager ASM for the Permitting and Licensing section of MABCD, assisting with the coordination and oversight of section operations. This is supervisory-level administrative work that assists in planning, scheduling, organizing and coordinating the work of MABCD’s permitting and licensing section. The employee works with considerable independence within the guidelines of departmental policy. Work is directed and reviewed through the establishment of goals and subsequent evaluation of progress toward goal attainment.

Workdays and Hours - Monday - Friday 8:00am - 5:00pm

Bargaining Unit: Employee Council

Anticipated starting salary: $61,184.00 - 84,984.00 (based on experience and qualifications).

• Posting may close at any time

Examples of Work Performed

• Assist the ASM in maintaining adequate staffing levels to handle incoming work (i.e. – influx of roofing permits after hail/wind events; annual contractor licensing renewals, etc.)
• Assist the ASM with human resources functions, to include hiring, discipline, payroll, performance appraisal input, in both the City and County’s respective HRIS systems.
• Assists the ASM in preparation and administering annual operating budgets for the Administrative section of MABCD.
• Assists the ASM with data collection necessary for KPIs, budgetary reporting, strategic planning, media inquiries, etc.
• Monitor Permitting and Licensing forms and publications for ADA compliancy and consistency across print and website formats
• Oversees the Addressing Program and serves as the addressing authority for MABCD’s jurisdictions
• Oversees and coordinates work with the small cities’ contracts; advises on the execution of contract requirements and implements all related policies and processes.
• Implement process improvements as directed by the ASM and Department Director
• Maintains up-to-date policies and procedures for the Permitting and Licensing section’s operations
• Deals with difficult customers and complex permitting issues.
• Represents Administrative Services at both internal and external meetings, and coordinates with community stakeholders.
• The examples of work performed are not intended to be all-inclusive.
• The City of Wichita reserves the right to assign additional responsibilities as needed.

Requirements of Work

• Considerable knowledge of adopted codes and ordinances
• Ability to supervise/motivate others and manage work to achieve objectives
• Ability to effectively manage program budgets
• Ability to plan and organize programs and projects.
• Exercise independent decision making to interpret, read, and apply government regulations, policies, codes, ordinances and standard operating procedures
• Ability to use and learn new operating systems; City and County computer programs, and standard Microsoft Office suite Programs (PowerPoint, Word, Excel, Teams and Outlook)
• Ability to load, unload, carry, set up, and break down a ladder weighing approximately 35 pounds
• Ability to develop and maintain effective working relationships with associates, other employees, representatives of other organizations, and the public
• Ability to communicate clearly and effectively, both orally and in writing
• Must have and maintain a valid Kansas Driver’s License
• An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.

Experience and Training

Required Experience And Training

• Bachelor’s degree from an accredited four-year college or university in Business Administration, Business Management, Management, Operations Management, Organizational Management, Public Administration, Public Management, Public Policy, Government, Public Affairs, Accounting, Finance, Financial Management, Economics, Human Resources Management, Organizational Development, Information Technology, Information Systems, Management Information Systems, Information Technology Management, Business Analytics, Regulatory Compliance, Urban Planning, City and Regional Planning, Urban and Regional Planning, or Community Development.
• Four years of senior administrative experience including work involving scheduling and coordination, staffing and workload monitoring, policy and procedure development, budget tracking, data collection and reporting, customer issue resolution, contract or service coordination, or maintenance of operational records in an electronic system.
• A valid Kansas Driver’s license.
• Must be legally authorized to work in the United States without the need for sponsorship.

Preferred Experience And Training

• Two (2) years of experience supervising employees who process a high volume of applications, permits, licenses, registrations, or customer service requests while interacting directly with the public.
• Two (2) years of experience supervising employees in an administrative or operations setting, including assigning and reviewing work, establishing priorities or schedules, monitoring employee performance, providing feedback, addressing performance issues, and ensuring work is completed accurately and within established deadlines.

Starting pay for current City employees will be determined by City of Wichita policy or applicable bargaining unit agreement.

Offers of employment are contingent upon passing a pre-employment physical, which includes drug screening, and upon satisfactory evaluation of the results of a criminal record check.

Applicants have rights under Federal Employment Laws. Please find more information under the following links:

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/f<|channel|>mlan.pdf

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

CITY OF WICHITA

Full-time Employee Benefits

• VACATION - Most employees with less than five years employment earn 10 days of vacation per year. After five years, accrual rates increase at varying rates to varying maximums, depending on work schedule and/or union representation. Employees can accumulate and carry forward up to 240 hours each year.
• HOLIDAYS - There are eleven paid holidays. Employees also receive one Personal Holiday that is granted after the first six months of employment.
• SICK LEAVE - Sick leave accrual begins at one-half day per month. After five years, sick leave accruals are one work day per month. Employees can accumulate and carry forward all unused sick leave each year. Employees who use 24 hours (3 days) or less of sick leave in a calendar year earn a "Well Day." An additional "Well Day" can be earned following a year of perfect attendance.
• HEALTH INSURANCE – UMR / United Healthcare provides two levels of medical and prescription drug plans. Both medical plan are PPOs and do not require selecting a physician or referrals for specialty care. Both medical plans include Teladoc virtual care (primary care/mental health benefits at no charge), Dario healthy living programs, and VSP Vision benefits. Pre-tax premium deductions are offered. The City contributes 80% of the premium cost towards medical, prescription drug and vision insurance.
• DENTAL INSURANCE - Two Delta Dental plans are offered – Preferred and Traditional. The Delta Preferred plan requires using a dentist from a smaller network for a lower premium. The Delta Traditional plan allows use of any dentist, although benefits are higher using a dentist from the large Delta network. Benefits under both plans are the same (with the exception of some Orthodontic benefits) Pre-tax premium deductions are offered.
• LIFE INSURANCE – Low-cost voluntary term life insurance is available. Employees pay one-third of the cost. The amount of Basic Life coverage is two times annual pay up to a determined maximum amount. Dependent coverage is available at $20,000 spouse / $10,000 child(ren) for an additional $0.14 per pay period. Accidental death and dismemberment coverage is included. The plan is through MetLife.
• SUPPLEMENTAL LIFE – Additional voluntary employee-paid term life insurance is available from MetLife at low group rates. Participation in Basic Life is required. The Life Insurance plans are portable.
• LONG-TERM DISABILITY INSURANCE– The voluntary employee-paid group disability plan from MetLife provides 60% of pre-disability income for injury or health related disabilities. Premiums are determined by income and age.
• VOLUNTARY ACCIDENTAL DEATH & DISMEMBERMENT – Voluntary employee-paid AD&D from MetLife offers coverage for accidental death and dismemberment.
• RETIREMENT - The City offers two retirement plans - Wichita Employees (WER) Plan 3, and Commissioned Police & Fire Plan C-79. The WER plan is a defined contribution plan; Police & Fire is a defined benefit plan. Both are contributory - employees and the City share the cost.
• FLEXIBLE SPENDING ACCOUNTS – Employees may elect to make FSA pre-tax deductions for dependent care and/or unreimbursed medical expenses, reducing the cost of these expenses by eliminating taxes on the amount deducted.
• LONG-TERM CARE INSURANCE – This plan from UNUM offers facility and home care benefits for employees, spouses, and some other family members. Several options for benefit amount and duration, and specific plan features, are available.

Deferred Compensation Investment Program

Employee Discounts and Wichita Employee Association (WEA)

Bereavement Pay

Employee Emergency Assistance Fund

Voluntary Shared Leave Program

Training Programs

Longevity Pay

Credit Union

Employee Assistance Program (EAP)

Injury Leave (on-job injury)

Community Volunteer Events

01

I have a bachelor's degree or higher from an accredited four-year college or university in:

• Business Administration
• Business Management
• Management
• Operations Management
• Organizational Management
• Public Administration
• Public Management
• Public Policy
• Government
• Public Affairs
• Accounting
• Finance
• Financial Management
• Economics
• Human Resource Management
• Organizational Development
• Information Technology
• Information Systems
• Management Information Systems
• Information Technology Management
• Business Analytics
• Regulatory Compliance
• Urban Planning
• City and Regional Planning
• Urban and Regional Planning
• Community Development
• My bachelor's degree or higher is not from any of the above fields.
• I do not have a bachelor's degree or higher.

02

I have following years of senior administrative experience including work involving scheduling and coordination, staffing and workload monitoring, policy and procedure development, budget tracking, data collection and reporting, customer issue resolution, contract or service coordination, or maintenance of operational records in an electronic system.

• Less than 6 months of experience
• 6 months - 1 year of experience
• 2 - 3 years of experience
• 4 - 5 years of experience
• 6+ years of experience
• I do not have any senior administrative experience including work involving scheduling and coordination, staffing and workload monitoring, policy and procedure development, budget tracking, data collection and reporting, customer issue resolution, contract or service coordination, or maintenance of operational records in an electronic system.

03

I have following years of experience supervising employees who process a high volume of applications, permits, licenses, registrations, or customer service requests while interacting directly with the public.

• Less than 6 months of experience
• 6 months - 1 year of experience
• 2 - 3 years of experience
• 4 + years of experience
• I do not have any experience supervising employees who process a high volume of applications, permits, licenses, registrations, or customer service requests while interacting directly with the public.

04

I have following years of experience supervising employees in an administrative or operations setting, including assigning and reviewing work, establishing priorities or schedules, monitoring employee performance, providing feedback, addressing performance issues, and ensuring work is completed accurately and within established deadlines.

• Less than 6 months of experience
• 6 months - 1 year of experience
• 2 - 3 years of experience
• 4 + years of experience
• I do not have any experience supervising employees in an administrative or operations setting, including assigning and reviewing work, establishing priorities or schedules, monitoring employee performance, providing feedback, addressing performance issues, and ensuring work is completed accurately and within established deadlines.

05

I Have a Valid Driver's License

• Yes
• No

06

I am legally authorized to work in the United States without sponsorship.

• Yes
• No
• Required Question