Permit Technician I/II/III

City of Thornton, Colorado

Denver (CO)

On-site

USD 36,000 - 54,000

Full time

12 days ago

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Benefits offered by this job

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Flexible Spending Plan
Retirement & Deferred Comp.
Short & Long-term Disability
Paid Holidays
Vacation & Sick Leave
Multilingual Incentive Pay
Wellness Program
In-House Training Opportunities
Tuition Reimbursement
Employee Assistance Program

Job summary

The City of Thornton is seeking a Permit Technician I/II/III within the City Development Building Inspection Division to support safe and compliant building practices. The role offers opportunities for mentorship, growth, and collaboration within a trusted team in Thornton, Colorado.

As a flexible, career-progressive position, it may be filled from I or II or advanced externally; duties include customer service, permit processing, records management, and coordination with inspectors and city

Qualifications

  • Entry-level applicant may have limited related work experience for Permit Technician I; progress to higher levels with experience as specified.
  • Positions require attention to accuracy, customer service skills, and ability to handle clerical tasks in a government department.
  • Certification for higher levels (ICC) may be required for Permit Technician III; advanced roles involve auditing and training responsibilities.

Responsibilities

  • Determine permit types and review applications for accuracy and completeness.
  • Verify contractor licenses and enter data in the city database.
  • Maintain records and tracking systems for applications at various stages.
  • Collect fees, issue receipts, balance cash drawers, and prepare cash reports.
  • Process permit extensions and renewals for expired permits.
  • Review plans for code compliance and coordinate with officials for approvals.

Skills

Customer service
Data entry
Communication
Attention to detail
Teamwork

Education

High school diploma or GED

Tools

Word processing
Database management
Spreadsheet applications
Email

Job description

Join the City Development Building Inspection Division at the City of Thornton (population approximately 150,000), in the beautiful State of Colorado! We're hiring a Permit Technician I/II/III to contribute to our growing community. We pride ourselves on our team's deep expertise in building codes and our commitment to professional growth, all within a positive and inclusive environment where every member's contribution is valued. This role offers a collaborative and engaging work environment where you'll play a key part in ensuring safe and compliant building practices within a dynamic and experienced team that encourages innovation, mentorship, and a strong sense of camaraderie. If you're a skilled team player, we are excited to consider your application!

About the OPPORTUNITY
  • The level the successful candidate will be hired at depends on their experience, education, and qualifications. The target hiring range and full pay ranges are:
    • Permit Technician I target hiring range: $26.05 per hour - $30.21 per hour
      • Permit Technician I full pay range: $26.05 per hour - $34.38 per hour
    • Permit Technician II target hiring range: $27.87 per hour - $32.33 per hour
      • Permit Technician II full pay range: $27.87 per hour - $36.79 per hour
    • Permit Technician III target hiring range: $29.83 per hour - $34.60 per hour
      • Permit Technician III full pay range: $29.83 per hour - $39.37 per hour
  • The City of Thornton offers an excellent benefits package, generous time off accruals, and a comprehensive wellness program.

Under specified supervision, performs customer service, technical assistance, administrative, and clerical duties in support of a department.

Positions in this class are flexibly staffed and are normally filled by advancement from level I or level II. When filled from the outside, the positions require previous and directly related experience.

Permit Technician I

Under immediate supervision, this is the entry-level class in the Permit Technician series. Incumbents entering the class are required to have little directly related work experience. Generally, work is observed and reviewed both during performance and upon completion.

Permit Technician II

Under general supervision, this is the intermediate-level class in the Permit Technician series, and is distinguished from level I by the ability to perform the majority of the duties assigned with only general supervision and occasional instruction or assistance.

Permit Technician III

Under direction, this is the journey-level class in the Permit Technician series and is distinguished from level II by the ability to perform the full range of duties assigned with only occasional instruction or assistance as needed. Incumbents perform more complex and responsible types of functions, are typically responsible for financial recordkeeping and complex administrative tasks and may be required to manage confidential matters and materials. Incumbents may provide functional supervision or training to interns or other clerical employees.

Essential Functions
  • Determines types of permits required. Reviews permit applications for accuracy and completeness.
  • Verifies contractor licenses. Enters permit and contractor information in computer database.
  • Maintains records, files, and tracking systems for applications at various stages of the process. May establish and maintain residential and commercial address files.
  • Collects fees and issues receipts. Coordinates collections on returned checks. Balances cash drawers and prepares daily cash receipt reports. May prepare requisitions and purchase orders; and process accounts payable invoices.
  • Processes permit extensions and renewals for expired permits.
  • Reviews plans to determine completeness of information and adherence to applicable ordinances and codes; advises parties of steps necessary to resolve deficiencies.
  • Routes applications to appropriate city officials and outside agencies for necessary reviews and approvals.
  • Researches, drafts, tracks and types correspondence, reports, logs, notices and orders.
  • May be required to work overtime.
  • Performs other duties as assigned.
Additional City Development Specific Tasks
  • Answers telephone and waits on customers; provides information on city building permits and procedures.
  • Reviews proposed building projects. Reviews construction blueprints, drawings, plans, and specifications of simple building projects such as decks and sheds for compliance with building codes.
  • Prepares and issues mechanical, plumbing, electrical, building, and zoning/sign permits. Issues inspection cards and notifies inspectors of potential problems.
  • Reviews applications for certificates of occupancy; prepares and issues certificates of occupancy.
  • Administers elevator inspection program; confers with inspectors, processes invoice requests and payments, prepares correspondence, verifies inspections, and issues certificates.
  • Tracks plan reviews and permits performed by the Thornton Fire Department.
  • Performs scanning of address files; researches, drafts and types correspondence, reports, logs, budget reports, notices and orders. Prepares routine statistical reports.
  • Serves as liaison between the Building Code Advisory Board, City Attorney's Office, and parties petitioning the Board. Accepts evidence submitted by petitioners. May serve as secretary to the Building Code Advisory Board, scheduling and attending meetings, hearings and workshops, recording proceedings and preparing minutes.
Qualifications
Education/Experience
Permit Technician I

High school diploma or GED; one year of clerical experience, preferably in civil engineering, construction inspections, or related field. Equivalent combinations of education and experience may be considered.

Permit Technician II

High school diploma or GED; two years of progressively responsible experience in civil engineering, building construction, inspections, or related field. Equivalent combinations of education and experience may be considered.

Permit Technician III

High school diploma or GED; four years' progressively responsible administrative experience in civil engineering, building construction, inspection, or related field. Equivalent combinations of education and experience may be considered.

Licensing/Certification Requirements
Permit Technician I/II

May need the ability to travel to various locations in a timely manner as the job requires.

Permit Technician III

In addition to the previous requirements: Permit Technician Certification from the International Code Council (ICC).

Knowledge, Skills, And Abilities
Permit Technician I
  • Knowledge of the policies, procedures and goals of the City of Thornton and the department.
  • Skill in maintaining multiple records, files, and tracking systems for applications at various stages of review and approval process.
  • Skill in reviewing and processing applications for permits and licenses following established procedures.
  • Ability to provide quality customer service.
  • Ability to perform accurate data entry.
  • Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.
  • Ability to listen well and communicate effectively orally and in writing with various audiences.
  • Ability to establish and maintain effective working relationships with employees, contractors, developers and the general public.
Permit Technician II
  • Skill in interpreting and explaining division policies and procedures.
  • Ability to work independently, performing varied and responsible permit administrative functions.
  • Ability to collect fees, issue receipts, balance cash drawers, and prepare cash receipt reports accurately.
  • Additional City Development Specific Knowledge
    • Knowledge of City of Thornton basic accounting and purchasing policies and procedures.
    • Knowledge of basic accounting including processing accounts payable and accounts receivable.
    • Skill in reviewing proposed building projects and determining the types of permits required.
    • Ability to prepare routine statistical reports.
  • Knowledge of practices and principles of quality customer service.
  • Ability to effectively train employees.
  • Ability to provide accurate information on City building permits and procedures.
  • Ability to perform all operations of the customer service counter for the division.
  • Ability to review and process applications for permits and licenses following established procedures.
  • Ability to establish and maintain effective working relationships with employees, contractors, board and commission members and the general public.
  • Additional City Development Specific Knowledge
    • Knowledge of local laws, statutes, and ordinances related to construction, signs, fences, and building inspection.
    • Skill in reviewing plans for simple building projects and proposed building projects and determining the types of permits required.
    • Ability to efficiently administer inspection programs.
    • Ability to prepare accurate minutes of meetings as required.
Physical And Mental Requirements

While performing the essential duties of this job, the employee is required to reach, stand, finger grasp, talk, hear, and make repetitive motions. This position is mostly sedentary work; exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to life, carry, push pull or otherwise move objects. The employee is required to have close visual acuity.

TESTING PROCEDURES

Examinations may include but are not limited to application screening beyond minimum qualifications; written, oral, practical exercise or any combination thereof or other job related assessment deemed appropriate by Human Resources.

As a condition of employment, the city of Thornton conducts background investigations for all positions which may also include a review of credit report and/or driving record. A drug screen, physical, and/or psychological examination administered by a city-designated provider will be required for pre-determined positions.

The City of Thornton is an equal opportunity employer.

Benefits offered may include the following depending on the job type/status of the position
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life, Dependent Life & Supplemental Life Insurance Options
  • Voluntary Accidental Death & Dismemberment Policy
  • Flexible Spending Plan
  • Post Employment Health Plan
  • Retirement & Deferred Compensation Plans
  • Short & Long-term Disability Plans
  • Paid Holidays
  • Vacation & Sick Leave
  • Multilingual Incentive Pay
  • Recreation Pass
  • Wellness Program
  • In-House Training Opportunities
  • Tuition Reimbursement
  • Employee Assistance Program
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