Permit Technician (FT - On-Site)

Csg-Consultants,-Inc.; Sacramento (CA); On-site; USD 39,000 - 46,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with company match

15 days PTO + 12 holidays

Transit/Parking benefits

HSA/HRA options

Job summary

CSG Consultants, Inc. is seeking a Permit Technician in California to perform front-line customer service and assist with plan reviews, permit issuance, and data management. You will process applications, verify site details, and provide guidance on permit steps at the counter and on the phone.

Responsibilities include handling permits and plans, maintaining logs, generating reports, and coordinating with Building Inspection staff. Local residency in CA is required; driving may be needed.

Qualifications

• ICC Permit Technician certification required within 6 months (up to 12 months with manager approval).
• Two years clerical experience with public contact or one year permit technician experience.
• High school diploma or GED; proficiency with permitting software and MS Office; valid California driver’s license.

Responsibilities

• Work with minimal supervision while providing department support.
• Establish and maintain effective working relationships with co-workers, jurisdiction staff and the public.
• Serve clients with excellent customer service and educate customers on permit process when needed.
• Provide accurate and up-to-date information regarding permit process and activity.
• Distribute and review building permit applications for issuance according to procedures and legal requirements.
• Review plans for completeness and compliance with basic code requirements.
• Verify plot plan, lot location, and planning/zoning requirements.
• Respond to public inquiries regarding status of submitted projects.
• Compute mathematical, statistical and financial computations and collect fees as directed.
• Maintain and update permit applications log and plan checks.

Skills

Customer service

Communication

Clerical work

Math skills

Education

High school diploma or GED

ICC Certification (Permit Technician)

Tools

Microsoft Office Suite

Permitting software

Job description

Exact compensation may vary based on skills, experience, and location.

We only consider candidates living locally or within the State of CA. We do not pay any relocation expenses.

Employees may be required to visit client locations, job sites, or other business-related locations in the course of their duties. In addition, employees may be assigned to clients whose business needs require driving as part of the employee's job responsibilities. Accordingly, employees assigned to positions requiring business-related driving must possess and maintain a valid driver's license.

JOB SUMMARY

The Permit Technician performs critical tasks as front-line personnel related to customer service and construction development. This includes reviewing, accepting, distributing, processing, documenting and maintaining departmental information, reports, plans, specifications, applications, permits and related inspections according to established guidelines. Permit Technicians also provide both organizational and technical support to the Building Inspection Division staff and other departments associated with permit issuance.

RESPONSIBILITIES

• Work with minimal supervision while providing department support.
• Establish and maintain effective working relationships with co-workers, jurisdiction staff and the public.
• Serve clients by greeting them with excellent customer service and refer them to the appropriate staff member and or educate customers on permit process when needed.
• Provide accurate and up to date information regarding permit process and permit activity.
• Distribute and review building permit applications for permit issuance according to dept procedures and legal requirements.
• Review electronic plans and submittals, blueprints, submissions and plans for completeness and compliance with basic code requirements.
• Verify structure plot plan, location on the lot, planning/zoning and engineering requirements.
• Respond to public inquiries regarding status of submitted projects and provides information.
• Compute mathematical, statistical and financial computations quickly and correctly, and or receive fees from Building Official, while ensuring appropriate fees are being charged based on jurisdictions adopted fees.
• Maintain and update building permit applications log and plan checks being received by the Building Inspection Division.
• Generate and maintain accurate record keeping system for active building permits and tracking of all inspections performed on a particular permit. Issue appropriate permits.
• Prepare monthly reports for Assessor’s Office, Building Standards.
• Operate standard office equipment including computers, and other related software.
• Ability to deal effectively with difficult people with firmness and tact including people of diverse cultural backgrounds.
• Ability to communicate well, to be able to read requirements and to hear and understand people at the counter and on the telephone.
• Maintain cooperative working relationships with all those contacted during course of work.
• Perform other related duties as required.

QUALIFICATIONS

• Possess, or be able to obtain within six (6) months of date of hire, extension of this timeframe up to one (1) year will require manager’s approval, an International Code Council (ICC) Certification as a Permit Technician. All licenses and certificates must be maintained as a condition of employment.
• Minimum of two (2) years of experience in clerical involving public contact, preferably in building construction related; OR a minimum of one (1) year of experience in Permit Technician with a private or public agency.
• Possess a high school diploma or GED.
• Ability to utilize various permitting software.
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook).
• Possession and maintenance of a valid Class “C” California driver’s license with a satisfactory driving record is required.

WORKING CONDITIONS

• Regularly require sitting and standing for long periods of time; kneeling and squatting to retrieve materials, and lifting supply materials weighing up to 15 lbs.
• Require the capacity to work in a fast-paced environment with deadlines and multiple projects.
• Occasional overtime work is required throughout the year.
• Must be able to travel to client sites and/or job sites.

Salary Range

$28 - $33.24 USD

Benefits Offered:

CSG’s comprehensive benefits package for full-time employees includes:

• Company subsidized medical, dental, vision insurance for employees and family coverage
• Health Savings Accounts (HSA) or Health Reimbursement Arrangement (HRA), depending on your selected health insurance plan
• Flexible Spending Accounts and Transit/Parking benefits
• Group and Voluntary Life insurance
• Long-Term Disability insurance
• Employee Stock Ownership program*
• 401(k) program with a company match*
• 15 days Paid Time Off (PTO), 12 paid company holidays
• California Paid Sick Leave (for part-time/as-needed employees)*
• Employee Assistance program
• Fitness Reimbursement program
• Professional Development program*
• *Part-time employees are eligible to participate in these benefit offerings

CSG Consultants is an equal opportunity employer and makes employment decisions and provides employment opportunities based on merit, qualifications, potential and competency. We want to have the best available people in every job. CSG policy prohibits unlawful discrimination based on race, religion, color, creed, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, citizenship status, military and veteran status, age, disability, genetic information, or medical condition or any other consideration made unlawful by federal, state, or local laws. CSG Consultants, Inc. is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application process. Any applicant who requires accommodation to apply for or perform the essential functions of a job should contact the Human Resources Department and request such accommodation.

This consent form supplements our Global Personal Data Privacy Notice For Employment and Contractor Candidates found here . We seek your consent to collect and use certain categories of personal data that may be deemed sensitive or special under Comprehensive Data Protection Laws, such as your race, gender identity, sexual orientation and the like. By consenting, you allow us to use this data in anonymized and aggregated form for mandatory governmental non-discrimination reporting and related record retention, and for our internal diversity and inclusion initiatives. This usage includes sharing the data with government bodies like the U.S. Equal Employment Opportunity Commission and potentially with third-party diversity certification organizations. Refusals to provide consent may adversely affect our ability to comply with applicable employment law and/or preclude us from continuing to evaluate your candidacy. You may withdraw your consent at any time by following the instructions, and subject to the caveats, in the notice linked above.