Permit Technician

Garfield County Govt., CO; Glenwood Springs (CO); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Medical, Vision, Dental

Retirement Plan

Paid Vacation & Sick Time

Employee Wellness Programs

Employee Gyms

Job summary

Garfield County Govt., CO is seeking a detail‑oriented individual to support the Community Development Department in processing building permits and land use applications. The role includes assisting the public with information on codes, reviewing submissions, collecting fees, and routing inquiries to the appropriate staff.

You will perform clerical and administrative duties, answer calls, assist walk‑in customers, maintain permitting records, and help generate monthly permit reports.

Qualifications

• Assist the public with building permits and land use applications.
• Provide information on codes and ordinances to the public.
• Process permit applications and payments for building permits.
• Assist customers with routine and complex permitting inquiries regarding permitting processes, zoning, environmental codes, plans, and land use actions.
• Maintain permitting files and records.

Responsibilities

• Perform clerical, reception, administrative and technical duties for the Community Development Department.
• Answer and route telephone calls; assist walk-in customers.
• Receive and process permit applications and payments for building permits.
• Assist customers with permitting inquiries regarding processes, zoning, environmental codes, plans, and land use actions.
• Provide customer service and communicate status of permits to applicants.

Skills

Clerical duties

Customer service

Communication in English

Permit processing

Records management

Job description

General Purpose of Job

Performs technical, administrative, and clerical work assisting the public with building permits and land use applications. Provides information to the public on Garfield County building and land use codes and ordinances. Receives and processes building and land use permit applications and permit fees. Refers the public to the correct source for information.

Application Information

Application closing date: 7/24/2026
Hiring pay range: $24.64 - $29.57
Full pay range: $24.64 - $34.50
Supervision: Non-Supervisory.

Essential Job Functions

(These duties are illustrative of typical essential responsibilities of the job, and may vary according to assignment)

Administrative Duties

• Perform clerical, reception, administrative and technical duties for the Community Development Department.
• Answer and route telephone calls. Assist walk-in customers.
• Receive and process permit applications and payments for building permits.
• Assist customers with routine and complex permitting inquiries regarding permitting processes, zoning, environmental codes, comprehensive plans, and land use actions.
• Assist with special projects, as assigned.
• Provide customer service to the public. Communicate status of permits to applicants and handle customer complaints.
• Conduct research, create documents and maintain permitting files and records.
• Ensure mail is collected and routed to appropriate staff.
• Assist with monthly Building permit reports.
• File or retrieve construction plans for closed permits.
• Collect and present survey data on customer satisfaction.
• Calculate permit fees based on type of construction and use of building, route to appropriate review staff.

Permit Processing

• Process building permits and land use applications, receive plans, check, and verify accuracy and completeness of information; accept or reject submitted blueprints based on departmental policies and minimum information requirements for plan submittal.
• Perform records research to document project history compliance; coordinate permit processes with outside agencies to ensure that all permit requirements are being met.
• Receive and determine acceptability of various types of land use applications, such as special use permits, subdivisions, final plat amendments and other land use proposals.
• Coordinate community review of public and private development projects; provide information to the public regarding land use and zoning regulations.

Core Competencies

• Public Service: A commitment to the mission of providing exceptional services to the citizens of Garfield County.
• Customer Service: A commitment to providing exceptional service to all customers (internal & external), including being helpful, professional, courteous, and taking the time to understand customers’ needs.
• Stewardship & Innovation: Is a good steward of public resources and looks for ways to be innovative and improve efficiency.
• Teamwork: Able to work together with a diverse group of people towards a shared goal, while considering the needs of others.
• Business Technology: Ability to utilize the technology required of the position and demonstrates a willingness to learn new technologies as required to assist the County in providing exceptional services, innovation, and work efficiencies.
• Communication: Proficient in communication, and able to communicate using the English language, including written, verbal, or other communication channels as required by the position.
• Building Regulations: Understands building codes, land use codes and zoning regulations, along with basic construction processes and terminology.

Benefits

• Medical, Vision, Dental
• Disability & Life Insurance
• Retirement Plan
• Paid Vacation & Sick Time
• Employee Wellness Programs
• Employee Gyms

To view the complete benefits information, please visit https://www.garfieldcountyco.gov/human-resources/benefits-brochure/