Permanent Supportive Housing (PSH) Program Manager (MAPS3/DBHR) - Project

State of Washington; Washington (District of Columbia); Hybrid; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a passionate Program Manager for its Permanent Supportive Housing initiative. This role involves leading statewide housing projects, providing technical assistance, and collaborating with various stakeholders to improve health and housing outcomes for individuals with behavioral health needs. The position offers the chance to make a significant impact while enjoying the flexibility of telework. Join a mission-driven team dedicated to equity and inclusion, and help shape policies that empower individuals to choose their living situations. Your expertise will be vital in enhancing the delivery of evidence-based services across the state.

Benefits

Tuition Reimbursement

Flexible Work Options

Health Benefits

Free Parking

Work-Life Balance

Comprehensive Benefits Package

Qualifications

• Master’s or Bachelor’s degree in relevant field with experience in behavioral health.
• Professional experience with supportive housing and technical assistance.

Responsibilities

• Manage statewide housing projects and provide technical assistance.
• Consult with agencies and ensure compliance with federal rules.

Skills

Behavioral Health Services

Supportive Housing

Technical Assistance

Policy Analysis

Public Health Administration

Project Management Software

Education

Master's Degree in Public Behavioral Health

Bachelor's Degree in a Related Field

Tools

Microsoft Office Suite

Project Management Tools

Job description

Permanent Supportive Housing (PSH) Program Manager(MAPS3/DBHR) - Project
71059002

This is a project position funded through 06/30/2028.

Join a mission-driven team working to improve health and housing outcomes for individuals with behavioral health needs through innovative Medicaid programs. As the Supportive Housing (PSH) Program Manager (West), you’ll lead key efforts to manage and expand statewide housing projects, collaborate with providers, and deliver technical assistance to agency partners. This role offers the opportunity to make a real difference in people’s lives while enjoying telework flexibility and comprehensive benefits.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

Division philosophy statement:

The Division of Behavioral Health and Recovery (DBHR) values and seeks diversity, equity, and inclusion as integral to the behavioral health field. We support, embrace, and celebrate everyone’s uniqueness, promote inclusion, and commit to remove systemic barriers that affect our workforce, our providers, and the people that receive prevention, treatment, and/or recovery support services.

About the division:

DBHR provides support for substance use treatment, mental health services, and problem gambling services through prevention, treatment, peer, and recovery support. Programs promote strategies that support healthy lifestyles by preventing the misuse of alcohol, tobacco, and other drugs, supporting recovery from substance use, promoting recovery and resiliency, reducing stigma, and mitigating the effects of problem gambling on the individual and family. DBHR brings operational elements such as substance use and mental health into closer working relations to serve individuals more effectively and efficiently.

About the position:

This position will provide consultation to agencies under contract or considering a contract with our Third-Party Administrator (Amerigroup) for the 1115 Demonstration Project. Responsibilities include coordinating the expansion of statewide service and adherence to contract requirements, including expanding technical assistance to Managed Care Organizations (MCOs), community behavioral health agencies, housing services providers, coordinated entry programs, and other HCA partners. The person in this role will work closely with them to manage housing funds, make sure the program follows federal rules, tracks data, and helps shape policies that support people’s choice in where they live.

This position is eligible to telework but is occasionally required to travel or report on-site to meet business need.The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This positionreports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework.

Some of what you will do:

• Provide technical assistance to Behavioral Health Agencies, Housing Contractor’s, Employment Providers, CSO’s, and BH-ASO’s.
• Serve as a consultant to increase the provision of the Permanent Supportive Housing– PSH evidence-based services are offered statewide.
• Provide technical assistance in assigned specialty subject matter area/special populations work to ensure equitable systems access and service provision.
• Will attend and host conference presentations, committee meetings, work groups, workshops and webinars on topics related to Supportive Housing– PSH and subject matter expertise.
• Ensure the delivery of high quality and integrated PSH activities based on the Substance Abuse and Mental Health Services Administration (SAMHSA) evidence-based practice model.
• Perform statewide PSH fidelity reviews, generate reports with recommendations, and facilitate training activities that promote continues quality improvements and cross-pollination of ideas to improve PSH services.
• Develop resources, tools and materials that promote the Supportive Housing– PSH model to inform service recipients, agencies, and stakeholders.
• Serve as a primary contact for Third Party Administrator (TPA), community stakeholders, BHOs, provider agencies and interested parties on the 1115 Demonstration Project. Consults, supports, and coordinates adherence to the Supportive Housing– PSH Evidenced-Based Practice.
• Provide programmatic support in terms of technical assistance and training to the TPA regarding Supportive Housing– PSH evidence-based practices. Reporting to the Housing 3000: Chronic Homelessness Policy Academy. Behavioral Health Advisory Committee and leadership at the Division of Behavioral Health and Recovery.
• Provide consultation, development, and implementation for continuous quality improvement on evidence based PSH services.
• Maintain up-to-date knowledge and provide consultation on assigned specialty subject matter area/special populations.
• Facilitate coordination of work between groups of internal and external stakeholders and provides technical assistance.
• Assist in the development of a PSH Workforce.
• Implement division policies and procedures according to agreement with the Center for Medicaid.

Required qualifications:

Qualifying candidates will meet one of the following criteria options:

Option 1:

Master’s degree or higherfrom an accredited college in public behavioral health, public health administration, business administration, social work, or closely related field and three (3) years of the required experience below

Option 2:

Bachelor's degree in a field identified above, and five (5) years of the required experience below

Option 3:

Nine (9) years of the required experience below

Option 4:

One year (1) as a Medical Assistance Program Specialist 2 (MAPS2) or Two (2) years as a Medical Assistance Program Specialist 1 (MAPS1)

The required experience includes:

• Professional experience with supportive housing, housing subsidies, and/or behavioral health service programs.
• Experience providing training and/or technical assistance to both large and small audiences.
• Knowledge of, and familiarity with, the Permanent Supportive Housing (PSH) evidence-based model.
• Ability to develop and review complex written materials and provide policy analysis.
• Experience using computers (Word, Excel, Outlook, PowerPoint) and project management software for the development of complex data reports, timelines, formal documents and presentations.

Preferred qualifications:

Knowledge of:

• Federal and state behavioral health statues, rules and regulations, including Medicaid regulations.
• Behavioral health programs and models of care based on recovery and resilience and national and local trends in care and practice, including evidence-based and researched based practices.
• Implementing fidelity based Supportive Housing– PSH model programs.
• Community behavioral health care systems, including outpatient care, systems coordination for individual’s treatment (BHO, DOC, PHAs CoCs, HCS, ALTSA), understanding of crisis services, community psychiatric hospitalization and knowledge of pertinent WACs related to behavioral health.
• Behavioral health management care principles and behavioral health disorders in adults.
• Protocols and processes of the executive and legislative branches of state and local government.
• Quality improvement principles.
• State contracting and contract compliance regulations.
• State psychiatric hospitals and their role within the public behavioral health system.

Ability to:

• Ability to direct complex behavioral programs and to design, implement, and evaluate strategic and tactical plans, evaluation tools and public education campaigns.
• Work collaboratively and communicate effectively with multiple stakeholders including consumers, advocates, providers of local government, officials and staff, state staff, legislative staff, and legislators to develop policies and procedures for managements of publicly funded behavioral health services.
• Annualize solutions, identify policy needs, develop strategies, promote ideas, develop goals and objectives, set priorities, establish benchmarks, and use data for decision making.
• Manage and build consensus with cross system partners toward increased coordination of care for individuals with multiple needs.

How to apply:

Only candidates who reflect the required qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification.

To apply for this position, you will need to complete your profile which includes three professional references and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

About HCA:

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

• Meaningful work with friendly co-workers who care about those we serveVoices of HCA
• A clear agency mission that drives our work and is person-centeredHCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit packageWA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• Tuition reimbursement
• And free parking!

Notes:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission.Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us [e-mail]. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Lisa Fleming at [phone] [e-mail].

The Washington State Health Care Authority (HCA) is anE-Verify employer. All applicants with alegal right to work in the United States are encouraged to apply.

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

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