*Permanent* Client Advisor - San Francisco

Dolce & Gabbana S.r.l.; San Francisco (CA); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) plan

FSA plans

Job summary

Dolce & Gabbana, San Francisco boutique, seeks a Client Advisor to deliver an exceptional client experience while achieving individual and store sales goals. The role requires strong luxury retail expertise, a passion for fashion, and ability to build lasting client relationships.

You will support the team in maintaining operational excellence and upholding the brand’s standards. The hourly rate ranges from $22.00 to $24.00 with variable commission.

Qualifications

• 3+ years of luxury retail sales experience.
• Experience in Women’s and Men’s RTW.
• Strong knowledge of luxury brand service standards.

Responsibilities

• Deliver exceptional client experience and achieve individual and store sales goals.
• Mentor teammates and ensure smooth shop floor operations during sales ceremonies.
• Demonstrate product knowledge and Dolce & Gabbana heritage to inspire clients.

Skills

Luxury retail sales

Women’s and Men’s RTW

CRM systems

Job description

Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.

ROLE

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Client Advisor career opportunity available at our San Francisco boutique. The Client Advisor is responsible for delivering exceptional client experience while achieving individual and store sales goals. This role requires a strong understanding of luxury retail, a passion for fashion, and the ability to build lasting client relationships. The Client Advisor also supports the team in maintaining operational excellence and upholding the brand’s image and standards.

MISSION

Responsibilities (including, but not limited to)

• Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
• Tailor the client experience to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
• Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
• Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
• Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
• Ensure the achievement of the sales goals, enhancing and developing the business
• Sourcing new clients using the CRM tools
• Maintaining and building productive long-term relationships with DG loyal clients
• Oversee the organization's sales policies, objectives and initiatives
• Assist in merchandising and maintenance of the shop floor.

PROFILE

• 3+ years of Luxury Retail Sales Experience
• Experience in Women’s and Men’s RTW

A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.

The hourly rate for this role ranges from $22.00 - $24.00 and eligible for variable commission. Additionally, we offer the opportunity to take part in our comprehensive benefits program which includes: medical, dental, vision, life & disability insurances, 401(k) plan, FSA plans, and more. The total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge.

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.