Perishables Associate: Frozen & Dairy, Customer Focus

Food Lion; Suffolk (VA); On-site; USD 19,286,000 - 24,797,000; Full time

Job summary

Food Lion is seeking a Perishable Department Associate in Suffolk, VA. The role focuses on providing excellent customer service, maintaining product quality, and ensuring compliance with food safety and store policies.

You will handle deliveries, stock meat, dairy, and other perishables, and support accurate pricing and inventory workflows. The position requires the ability to work in a fast-paced environment, meet physical demands, and follow safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Understand and use company tools such as ACIS and CAO for inventory and ordering.
• Receive deliveries, code where applicable, rotate and store properly.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise follows policies and guidelines.
• Maintain proper product levels in the Perishable Department (meat, lunchmeat, frozen, dairy, ice cream).
• Process beef and grinds as directed from production tools and requests.
• Wrap, label, weigh and stock meat case as needed.
• Assemble, disassemble, and clean grinders as required.
• Clean and sanitize the department.
• Maintain layout standards and ensure promotional materials are utilized.
• Adhere to Food Lion guidelines, safety instructions, and local regulations.
• Wear the Food Lion uniform with name badge and maintain neat appearance.
• Complete CBT and training packets as required.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Perishable Department Associate in Suffolk, VA. The role focuses on providing excellent customer service, maintaining product quality, and ensuring compliance with food safety and store policies.

You will handle deliveries, stock meat, dairy, and other perishables, and support accurate pricing and inventory workflows. The position requires the ability to work in a fast-paced environment, meet physical demands, and follow safety guidelines.