Performance Specialist - Post Acute & Community Partnerships

Wwshemi; Annapolis (MD); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan with employer match

Paid Time Off

Tuition Assistance Benefits

Employee Referral Bonus Program

Paid Holidays, Disability, and Life/AD

Wellness Programs

Employee Assistance Programs and more

Job summary

Luminis Health – LH Ambulatory – Care Mgmt in Annapolis, MD seeks a Performance Specialist for the Post-Acute Network. This role engages facilities, reviews throughput and readmission metrics, and coordinates resolution with SNFs, IRFs, LTACHs, and home-based partners.

The specialist supports the post-acute strategy, identifies barriers, and collaborates with leadership to drive improved transitions and performance across the network.

Qualifications

• Bachelor’s degree in Healthcare Administration, Public Health, Social Work, or related field.
• 3–5 years experience in post-acute care, care management, hospital operations, or performance improvement.
• Experience engaging executive and external partner stakeholders.

Responsibilities

• Conduct Facility-Level Performance Reviews with post-acute partners.
• Monitor partner performance trends in throughput and readmissions.
• Identify barriers and coordinate resolution plans with leadership.
• Promote throughput reliability through improved documentation and discharge progression.
• Reinforce network performance standards via regular engagement.
• Discuss clinical alignment and high-impact DRG trends with leadership.
• Maintain structured performance documentation and logs.
• Escalate systemic trends to inform enterprise decisions.
• Assist onboarding of new partner facilities into governance model.

Skills

Post-acute care

Care management

Hospital operations

Healthcare performance improvement

Executive stakeholder engagement

Education

Bachelor’s degree in Healthcare Administration

Bachelor’s degree in Public Health

Bachelor’s degree in Social Work

Job description

Performance Specialist - Post Acute & Community Partnerships

Location Annapolis, MD

Luminis Health - LH Ambulatory - Care Mgmt

The Post-Acute Network Performance Specialist is responsible for facility-level performance engagement and operational partnership across Luminis Health’s post-acute network.

This role serves as the hospital-designated performance liaison to Skilled Nursing Facilities (SNFs) and, as phased, Inpatient Rehabilitation Facilities (IRFs), Long-Term Acute Care Hospitals (LTACHs), and other post-acute partners.

The Specialist supports execution of the enterprise post-acute strategy by conducting structured performance reviews, identifying operational barriers impacting throughput and readmissions, and facilitating resolution pathways in coordination with internal and external stakeholders.

This position operates at the partner-performance level and does not perform inpatient discharge planning, placement decisions, or care management workflows.

• Conduct Facility-Level Performance Reviews

Lead recurring structured performance discussions with assigned post-acute partners to review throughput, readmissions, referral patterns, and operational reliability metrics.

• Monitor Partner Performance Trends

Analyze facility-specific data to identify emerging patterns related to acceptance timeliness, cycle time variability, readmission trends, and escalation frequency.

• Support Barrier Identification and Resolution

Identify recurring operational or clinical barriers impacting patient transitions and coordinate structured resolution plans in collaboration with partner leadership and internal stakeholders.

Serve as the first-line external liaison for performance-related concerns, ensuring timely documentation, communication, and follow-up of identified issues.

• Promote Throughput Reliability

Work with post-acute partners to improve referral responsiveness, documentation alignment, authorization readiness, and discharge progression reliability.

• Support Preferred Network Performance Standards

Reinforce established performance expectations and tiering criteria through routine engagement and performance transparency.

• Strengthen Clinical Alignment Conversations

Collaborate with facility clinical leadership to review readmission diagnoses, high-impact DRG trends, and transition breakdowns that may impact system performance.

• Maintain Structured Performance Documentation

Track meeting outcomes, barrier logs, corrective actions, and performance improvement initiatives in accordance with departmental governance standards.

• Provide Intelligence to Manager and Director

Escalate systemic trends, recurring patterns, and high-variance performance issues to leadership to inform enterprise-level decision-making.

• Support Network Expansion and Governance Scaling

Assist with onboarding of new partner facilities into the governance model as the network expands across SNF, IRF, LTACH, and home-based settings.

Qualifications/Experience Requirements:

Bachelor’s degree in Healthcare Administration, Public Health, Social Work, or related field required.

Minimum of 3-5 years of experience in post-acute care, care management, hospital operations, or healthcare performance improvement.

Demonstrated experience in one or more:

• Post-acute strategy

Care continuum operations

Value-based payment models

• Experience in Maryland’s TCOC or similar global budget environment strongly preferred.
• Proven ability to influence executive and external partner stakeholders
• High ethical standards and a commitment to compliance
• Excellent organizational, time management and problem-solving skills
• Ability to function effectively as part of a multi-disciplinary team

Required License/Certifications:

• N/A

Working Conditions, Equipment, Physical Demands:

Requires travel between Luminis Health campuses and post-acute partner facilities

Physical Demands - Light Duty

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Pay Range

$75,000-$100,000 USD

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more

Benefit offerings based on employment status