Performance Marketing Test Operations Engineer

Socket.dev; Cupertino (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Apple seeks a Test Operations Engineer to support performance testing and lab operations in our Cupertino labs, helping validate marketing claims on product performance and battery life.

You will execute tests across devices, set up equipment, collect data, and maintain clear procedures to ensure repeatable results for senior stakeholders across product marketing and engineering teams.

Qualifications

• 2+ years of QA, test operations, lab operations, or related hands-on testing.
• Experience setting up and operating test equipment, configuring devices, and collecting test data.
• Attention to detail and accountability for quality and consistency of results.
• Strong documentation and process-recording skills; able to maintain clear, repeatable procedures.
• Effective time management and planning skills, with experience independently prioritizing tasks across multiple stakeholders.
• Proficiency with Microsoft Excel and Numbers.

Responsibilities

• Support new product introductions with reliable testing that informs marketing messaging.
• Assist in test programs from setup through data delivery across device categories.
• Maintain dedicated operational support in on-site Cupertino test labs.
• Document and standardize lab procedures and data reporting.

Skills

QA

Test operations

Lab operations

Data collection

Microsoft Excel

Numbers

Documentation

Education

Bachelor's degree in science or engineering

Tools

Python

Command line

Job description

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, & customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, resourceful people and inspiring, innovative technologies are the norm here. The same passion for innovation that goes into our products also applies to our practices, strengthening our dedication to leave the world better than we found it. Join us to help deliver the next groundbreaking Apple products!The Performance Marketing team within Worldwide Product Marketing is seeking a Test Operations Engineer responsible for hands-on test lab operations, in support of customer-facing marketing claims about product performance and battery life.

Description

The Performance Marketing team helps shape the performance story of new products in collaboration with product managers, engineers, and more experts at Apple. The Test Operations Engineer supports new product introductions with reliable testing that informs compelling, customer-facing marketing messaging. You will provide dedicated operational support across a wide variety of product categories including iPhone, iPad, Mac, Apple Watch, AirPods, accessories, and more. This role focuses on timely execution primarily at the device level, supporting test programs from setup through data delivery. This is an on-site role based in our Cupertino test labs.

Minimum Qualifications

• 2+ years of experience in QA, test operations, lab operations, or a related hands-on testing environment.
• Experience setting up and operating test equipment, configuring devices, and collecting test data.
• Demonstrated attention to detail and accountability for quality and consistency of results.
• Strong technical documentation and process recording skills; able to maintain clear, repeatable procedures.
• Effective time management and planning skills, with experience independently prioritizing tasks across multiple stakeholders.
• Strong proficiency using productivity tools such as Microsoft Excel and Numbers.

Preferred Qualifications

• 5+ years of experience in QA, test operations, lab operations, or a related field.
• Experience delivering value-added analysis from test data in a results-oriented environment.
• Experience using and troubleshooting consumer electronics, software, and services, especially across multiple platforms.
• Programming or scripting experience; familiarity with command line tools, Python, and cellular technology.
• Experience working independently with minimal direction in a fast-paced environment, coordinating across teams and prioritizing competing demands under tight deadlines.
• Excellent written and verbal communication skills, with the ability to convey technical information clearly to different audiences.
• Bachelor’s degree or higher in a science or technical field of study.