Performance Manager

Asset Living; Sacramento (CA); On-site; USD 75,000 - 90,000; Full time

Job summary

Asset Living is seeking a Performance Manager to enhance employee performance through training, coaching, and performance-management initiatives. The role focuses on developing engaging learning programs, coaching individuals and teams, and promoting continuous professional growth across the organization.

The position involves frequent collaboration with departments, management of LMS tools, and delivering blended in-person/online training.

Qualifications

• Proven experience in employee training, coaching, and performance management, preferably in a field-based environment.
• Strong understanding of learning and development principles and best practices.
• Excellent presentation, facilitation, and communication skills.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Familiar with Asset Living’s primary property management software systems (Entrata, RealPage, and Yardi).
• Certification in training and development (e.g., CPLP, CPTM) is a plus.

Responsibilities

• Develop and execute effective learning programs, coaching individuals and teams, and fostering a culture of continuous improvement.
• Actively participate in organizational change initiatives and collaborate across departments.
• Communicate updates on training outcomes and address concerns with stakeholders.
• Deliver coaching sessions with clarity and incorporate real-world examples and case studies.
• Support LMS usage and blended learning approaches for diverse employee groups.
• Lead regional coaching plans driven by KPI results and organizational objectives.

Skills

Employee training

Coaching

Performance management

Education

Certification in training and development

Tools

Entrata

RealPage

Yardi

Job description

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead byexample, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voiceis heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join AssetLiving, you become part of a dynamic team that thrives on unity, unique talents, anda universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in allthat we do. Join a workplace where success is a collective journey andleadership is a shared responsibility.

Performance Manager

The Performance Manager plays a pivotal role in enhancing employee performance and driving organizational success through comprehensive training, coaching, and performance management initiatives. This position is responsible for developing and executing effective learning programs, coaching individuals and teams, and fostering a culture of continuous improvement and professional growth.

Communication

• Actively participate in organizational change initiatives, collaborating with various departments to ensure training initiatives support broader strategic objectives.
• Collaborate with other trainers or subject matter experts to enhance training content.
• Communicate effectively with stakeholders, providing updates on training outcomes and addressing any concerns.

Customer/End User Service

• Ensure learning solutions are engaging, effective, and tailored to meet the needs of various employee groups.
• Establish a continuous feedback loop with program participants to gather insights for refining and customizing learning programs.

Business Acumen

• Effectively use training technologies, such as Learning Management Systems (LMS) and multimedia tools.

Team Effectiveness (Training)

• Execute a comprehensive regional coaching plan each month driven by KPI results and global organizational objectives.
• Assist with delivering diverse learning programs, including leadership development, technical skills training, and onboarding.
• Support the implementation and utilization of learning management systems (LMS) and other relevant platforms.
• Deliver coaching sessions with clarity, ensuring participants understand the content.
• Enhance training content by incorporating real-world examples and case studies.
• Apply a blended learning approach, seamlessly combining in-person and online training modalities for optimal learning outcomes.

People Development (Global)

• Foster a culture of continuous learning and professional growth across the organization.
• Lead workshops to enhance individual and team performance through effective performance coaching processes.
• Identify, groom, and accelerate the development of high-potential individuals within the organization.

Problem-Solving

• Monitor Key Performance Indicators (KPIs) to measure the impact and effectiveness of learning and performance initiatives.
• Cultivate strong relationships with external vendors, consultants, and subject matter experts.
• Contribute to lower employee turnover.
• Improve tenure in each individual role.
• Increase internal promotions.
• Improve overall employee engagement.
• Maintain a high number of properties achieving Property KPIs.

Education & Experience

• Proven experience in employee training, coaching, and performance management, preferably in a field-based environment.
• Strong understanding of learning and development principles and best practices.
• Excellent presentation, facilitation, and communication skills.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Familiar with Asset Living’s primary property management software systems (Entrata, RealPage, and Yardi).
• Certification in training and development (e.g., CPLP, CPTM) is a plus.

Travel Requirements

• This position entails travel, estimated at 60% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

#LI-Hybrid

For individuals hired to work in California, Asset Living is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of California and includes the range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; etc. We would not anticipate that the individual hired into this role would be near the top end of the compensation range, but that decision will be dependent on the facts associated with each specific individual’s relevant experience for the role. A reasonable estimate of the range is below.

$75,000 - $90,000 USD

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Asset Living’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.