Performance Improvement Specialist

Montefiore Medical Center; City of Yonkers (NY); On-site; USD 92,000 - 115,000; Full time

Job summary

Montefiore Medical Center in Yonkers, NY seeks a Performance Improvement Specialist to support the Center for Performance Improvement across the health system. You will educate, standardize and connect teams, leading projects from chartering to sustainability, using improvement methodologies.

The role demands strong analytic, communication and problem-solving abilities and collaboration with clinical and administrative leaders.

Qualifications

• Bachelor's degree required; master's preferred.
• Certification in IHI's Model for Improvement, Lean Healthcare/TPS (Toyota Production Systems), and/or Six Sigma required.
• Three years' work experience in healthcare.
• Healthcare experience is a must; clinical background is helpful but not required.

Responsibilities

• Train, coach, and mentor Montefiore Health System teams to undertake process and performance improvement initiatives from project chartering & design, execution/implementation, and measurement.
• Facilitate the use of IHI, six sigma/process improvement methodologies for the design or redesign of care delivery processes.
• Effectively work and collaborate with system quality leadership, clinicians, and administrative colleagues alike as a representative of the Center for Performance Improvement.
• Demonstrate strong communication, analytical and problem-solving skills, along with managing timely deliverables.

Skills

Process improvement

Six Sigma

IHI Model

Lean Healthcare

Coaching

Training

Healthcare quality

Education

Bachelor's degree

Master's degree preferred

Job description

City/State: Yonkers, New York

Grant Funded: No

Department: NPG - Performance Improvement

Work Shift: Day

Work Days: MON-FRI

Scheduled Hours: 8:30 AM-5 PM

Scheduled Daily Hours: 8.5 HOURS

Pay Range: $92,000.00-$115,000.00

Position Summary

The Performance Improvement Specialist is responsible for supporting The Montefiore Center for Performance Improvement which serves as a centralized resource to facilitate adoption of a standardized approach to performance improvement and quality improvement across the Montefiore health system. This position supports the efforts and goals of the Center for Performance Improvement which are to educate, standardize and connect people working on shared quality initiatives. This includes teaching, facilitating and coaching quality/performance improvement initiatives. Leading healthcare teams through process improvement activities including project design, project execution/implementation, and sustainability strategies. The individual must be knowledgeable regarding performance methodologies and improvement in science. In addition, the individual must be able to interact, work, and collaborate with clinical /administrative leadership and associates across the organization. Strong logical, analytic, and deductive reasoning skills are required.

In this role you will

• Train, coach, and mentor Montefiore Health System teams to undertake process and performance improvement initiatives from project chartering & design, execution/implementation, and measurement.
• Facilitate the use of IHI, six sigma/process improvement methodologies for the design or redesign of care delivery processes.
• Effectively work and collaborate with system quality leadership, clinicians, and administrative colleagues alike as a representative of the Center for Performance Improvement.
• Demonstrate strong communication, analytical and problem-solving skills, along with managing timely deliverables.

Requirements

• Bachelors required, Masters preferred
• Certification in one or more of the following: IHI's (Institute for Healthcare Improvement) Model for Improvement, Lean Healthcare/TPS (Toyota Production Systems), and/or Six Sigma Required.
• Three years' work experience
• Healthcare experience a must! Masters preferred, clinical background is helpful but not required.

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.