Performance Improvement Manager

BJC HealthCare; Sullivan, Northern (MO, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition assistance

Paid time off

Adoption assistance

Disability insurance

Job summary

BJC HealthCare is seeking an on-site Performance Improvement Manager at Missouri Baptist Medical Center in Sullivan, MO. The role focuses on coaching stakeholders in high reliability practices and driving improvement initiatives across the enterprise.

The ideal candidate will have a project management background, Lean/Six Sigma Black Belt credentials, and the ability to lead cross-functional teams in a hospital setting. Bachelor's degree required; Master's preferred; 5–10 years of experience.

Qualifications

• Bachelor's degree required; Master's preferred.
• 5–10 years of experience in performance improvement, operations, or related field.
• On-site role located at Missouri Baptist Medical Center in Sullivan, MO.
• Strong background in Lean, Six Sigma, and project management.

Responsibilities

• Coach executives and stakeholders on high reliability systems and continuous improvement.
• Lead and manage moderate to complex improvement initiatives with rapid results.
• Define scope, estimate resources, and drive enterprise-level initiatives.
• Facilitate workshops, training, and knowledge sharing across teams.
• Foster a culture of problem-solving and standardized operating models.

Skills

Project Management

Lean Leadership

Problem Solving

Continuous Improvement

Facilitation

Coaching

Standardization

Stakeholder Engagement

Education

Bachelor's Degree

Master's Degree

Tools

Lean/Six Sigma Black Belt

PM Certification (PMP)

Job description

Additional Information About the Role

BJC is hiring for a Performance Improvement Manager. This will be on an onsite position at Missouri Baptist in Sullivan. We are looking for a Project Management background and can work indepedently.

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Role Purpose

As on-site Operational Excellence (OE) leader, responsible for coaching key stakeholders on best practice implementation of the high reliability system including providing perspective on how to solve operational problems and improve performance; increasing organizational problem-solving capacity through expert instruction; and offering encouragement and support through constructive feedback.

Responsibilities

• Serve as Executive level coach on the effective utilization and employment of the BJC High Reliability System and Operating Model and drive the overall transformation towards a highly reliable organization while building organizational capability of OE competencies including: Lean Leadership, Problem Solving, Continuous Improvement, Project Management, Facilitation, Coaching and Standardization.
• Establish themselves as a valued advisor to Senior Leadership, including Presidents, Vice Presidents, Directors, Managers and Supervisors, to understand the business, analyze opportunities including its ROI, estimate resource needs, define scope, initiate and execute on local and enterprise-level initiatives.
• Act as an internal consultant to all levels of the organization, from executive to front-line, in support of strategy deployment and catch ball activities; facilitate the development of sustainable tactics, incorporate high reliability practices to facilitate progress and achieve strategic objectives.
• Drive a culture of continuous improvement and problem-solving through the deployment of the BJC’s High Reliability System, Our BJC Values, Leadership Skills and deliver on the Operational Excellence vision.
• Deliver on moderate to complex improvement initiatives while acting as a coach and mentor to all internal teams, facilitating workshops and technical training, openly sharing OE knowledge, and employing rapid improvement tactics to accelerate results.

Minimum Requirements

Education

• Bachelor's Degree

Experience

• 5-10 years

Supervisor Experience

• No Experience

Preferred Requirements

Education

• Master's Degree

Experience

• 10+ years

Licenses & Certifications

• Lean Certification
• Lean/Six Sigma Black Belt
• Project Management Prof

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer