Performance Improvement Leader I

Northwestern Medicine; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Northwestern Memorial HealthCare is seeking a Performance Improvement Leader I to guide process improvement and project management across the health system, regions and local sites. You will lead project teams, facilitate meetings, and apply improvement methods to advance Northwestern Memorial HealthCare's strategic priorities.

Collaborate with IT, Quality, Analytics and Patient Experience; coach leaders; and participate in system-wide training to embed performance excellence.

Qualifications

• Bachelor’s Degree required; advanced degree preferred.
• 1-3 years of project management or performance improvement experience.
• Proven analytical and facilitation skills.

Responsibilities

• Lead project teams and act as a change agent to advance improvement priorities.
• Apply PM, process improvement and change management methodologies.
• Use data analysis to identify and track key process and outcome measures.
• Collaborate with IT, Quality, Analytics and Patient Experience on projects.
• Coach leaders on improvement methods and performance best practices.
• Support system-wide training on improvement methods.

Skills

Project management

Analytical skills

Facilitation / presentation

High energy and enthusiasm

MS Office Suite

Project management applications

Education

Bachelor’s Degree

MBA/MHA

Tools

MS Project

Job description

Description

The Performance Improvement Leader I reflects the mission, vision, and values of Northwestern Memorial HealthCare, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

This role is responsible for leading process improvement and project management efforts at Northwestern Memorial HealthCare. PILs support project teams in achieving health system, regional and local priorities that advance the implementation of the strategy for Northwestern Medicine. PILs use meeting facilitation, data analysis, change management, project planning and other skills in advancing these efforts.

Responsibilities

• Act as a change agent in leading project teams at NMHC.
• Apply NMHC project management, process improvement and change management methodologies.
• Apply analytical skills, tools and techniques to improvement efforts.
• Identify, develop and implement key process and outcome measures.
• Collaborate with other system functions as required on projects (e.g., IT, Quality, Analytics, Patient Experience, etc.).
• Coach leaders on the application of improvement methods and/or general performance best practices.
• Participate in system-wide training efforts on improvement methods.

Qualifications

Required

• Bachelor’s Degree
• 1-3 years of project management/performance improvement related experience
• Analytical skills
• Facilitation / presentation skills
• High level of energy and enthusiasm
• Proven software competencies (MS Office Suite, and project management applications)
• Flexible/adaptable – ability to work with diverse group of healthcare professionals in a matrix environment

Preferred

• MBA/MHA
• Experience with Mini-Tab, Matlab, Statistical Software

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events.

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.