Performance Improvement Coordinator - Quality Revenue Enhancement

Agence PROvidence; Anaheim (CA); On-site; USD 38,000 - 59,000; Full time

Job summary

Providence Medical Foundation is seeking a Quality Incentive Programs Coordinator under the Director of Operational Excellence to manage daily duties for government and health plan Quality Incentive Programs, ensure attestation by SJHH providers, and act as the contact for inquiries on payment or performance status.

You will partner with Decision Support to obtain data, perform high-level analysis on performance trends, and support Performance Improvement teams to communicate opportunities.

Qualifications

• 1 year of experience in a health care setting or medical claims/insurance operations.
• PMI Project Management Professional certification upon hire (preferred).

Skills

Healthcare operations

Project management

Quality Improvement

Data analysis

Education

PMI Project Management Professional certification

Job description

Under the supervision of the Director of Operational Excellence the Quality Incentive Programs Coordinator will be accountable for the daily duties related to achieving deliverables for government and health plan Quality Incentive Programs. The Quality Incentive Programs Coordinator will have responsibility for ensuring all requirements are met by SJHH providers for attestation, serves as the point of contact for internal and external inquiries on payment or performance status. This position will partner with Decision Support teams to obtain data and perform high level analysis on SJHH's performance trends. In addition, this position will support Performance Improvement teams to communicate opportunities in performance.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 1 year of experience in a health care setting or medical claims/insurance operations.

Preferred Qualifications

• PMI Project Management Professional certification upon hire.
• 5 years of experience in a health care or managed care system.
• Project management experience in an ambulatory care environment.
• Experience with Six Sigma Quality Improvement and Lean Production/Manufacturing processes and tools.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About The Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Pay Range: $27.92 - $42.73

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.