Performance Improvement Coordinator – BCBS MEDIC Program – Full Time – Southfield

Henry Ford Health - Careers; Southfield (MI); Hybrid; USD 56,000 - 75,000; Full time

Job summary

Henry Ford Providence Hospitals is seeking a Performance Improvement professional for the Blue Cross Blue Shield MEDIC program. This hybrid role is based at Providence Southfield Hospital, with hours 8:00 am–4:30 pm, Monday through Friday, no weekends.

The role coordinates improvement activities, collaborates with diverse teams, and develops tools to enhance operations while ensuring regulatory compliance. A nursing degree is preferred and 3–5 years of clinical experience is desirable.

Qualifications

• High School diploma equivalency or 1 year of applicable experience.
• Nursing degree highly preferred; BCBS CQI experience preferred.

Responsibilities

• Organizes and coordinates performance improvement program activities and workflow.
• Collaborates with multidisciplinary team on problem identification and resolution, cost containment issues, implementation of new services and systems/performance measures.
• Researches, develops/acquires and implements improvement systems, methodologies and tools to improve operations.
• Coordinates quality improvement initiatives.
• Performs regulatory documentation, submission, and maintenance.

Skills

Quality improvement

Project management

Regulatory compliance

Education

High School diploma or equivalent

Nursing degree (preferred)

Job description

GENERAL SUMMARY

This position is for the Blue Cross Blue Shield MEDIC (Michigan Emergency Department Improvement Collaboration) Program.

Hybrid position with remote and onsite work located at Providence Southfield Hospital.

Monday – Friday, 8am – 4:30pm, No Weekends

Responsibilities

• Organizes and coordinates performance improvement program activities and workflow.
• Collaborates with multidisciplinary team on problem identification and resolution, cost containment issues, implementation of new services and systems/ performance measures.
• Researches, develops/acquires and implements improvement systems, methodologies and tools to improve operations.
• Collaborates with Leaders to develop and revise screening indicators.
• Provides on-site training and follow-up for performance improvement teams.
• Performs regulatory documentation preparation, submission, and maintenance.
• Ensures compliance with regulatory and accreditation requirements.
• Assists in policy, procedure and contract review process.
• Coordinates quality improvement initiatives.

Education / Experience

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
• Nursing degree highly preferred.
• 3-5 years of clinical experience preferred
• Emergency Department experience preferred
• Previous experience with Quality Improvement and project management a plus
• Previous BCBS CQI experience preferred

Licensure / Certification / Registration

• BLS Provider preferred. American Heart Association or American Red Cross accepted.
• Certification specializing in Lean Healthcare Mgmt. preferred.
  Additional Information
• Organization: Henry Ford Providence Hospitals
• Department: HFPSH Total Quality Management
• Shift: Day Job
• Union Code: Not Applicable