Performance Improvement Coordinator

Hugh Chatham Health; Hazel Crest (IL); Hybrid; USD 53,000 - 79,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

Advocate Health is seeking a Quality Improvement Specialist to drive performance improvement across clinical and non-clinical processes. You will guide teams, analyze data, and develop action plans to enhance care quality and efficiency.

The role requires a Bachelor’s in Quality or related field and about five years in healthcare quality improvement, with strong data and reporting skills; hybrid on-site/remote schedule and full-time hours are offered.

Qualifications

• Bachelor’s degree in Quality or related field is required.
• Minimum 5 years in health care quality improvement or similar role.
• Knowledge of healthcare rules, regulations, and standards.
• Strong data analysis, reporting, and presentation skills.
• Experience with ISO 9001 or related quality systems is beneficial.

Responsibilities

• Provide consultation, facilitation, and data support to performance improvement teams.
• Guide teams and leaders with performance improvement activities using organizational tools.
• Support data collection, statistical analysis, and benchmarking.
• Develop and evaluate action plans to improve cost and quality of care.
• Create interpretive performance reports for committees and leadership.
• Design studies to identify variation in medical management and patient outcomes.
• Participate in ongoing regulatory compliance and quality improvement activities.
• Support peer review and professional practice evaluation efforts.

Skills

Medical terminology

Clinical concepts

Disease management

Data analysis

Microsoft Office

Reports & visuals

Evidence-based practice

Improvement methodology

Project management

Team facilitation

Regulatory knowledge

Problem solving

Communication

Detail oriented

Education

Bachelor’s degree in Quality or related field

Tools

Microsoft Office

Job description

Department

12829 Enterprise Corporate - Quality IL Region

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Full-time, Monday - Friday 8:00am-5:00pm. This is a hybrid role offering on-site and remote work opportunity.

Pay Range

$38.20 - $57.30

Major Responsibilities

• Provide consultation, facilitation, and data support to performance improvement teams in order to drive improvement with quality priorities and metrics. Leads and facilitates performance improvement teams with process owners.


• Provides guidance and support to team members, leaders, and providers with performance improvement activity, aligned with the organization’s methodology and tools.


• Provides support to teams including literature searches, data collection, statistical data analysis and display, and benchmarking.


• Assists in the development, implementation, communication, and evaluation of action plans to achieve cost-effective, high quality care.


• Develops and provides interpretive performance improvement reports to highlight variations in clinical and non-clinical processes and outcomes for committees and leadership.


• Designs and implements clinical studies to identify variation in medical management in order to improve patient care and outcomes.


• Participates in ongoing monitoring and improvement activities to promote regulatory compliance and ISO 9001.


• Supports physician and advance practice clinician peer review efforts and ongoing professional practice evaluations.


• Participates in educational offerings to remain current with practice.

Licensure, Registration And/or Certification Required

• None Required.

Education Required

• Bachelor’s degree in Quality or related field.

Experience Required

• Typically requires 5 years in health care, clinical quality improvement.

Knowledge, Skills & Abilities Required

• Knowledge of medical terminology, clinical concepts, and disease management.


• Ability to analyze complex data and communicate sensitive information.


• Proficient use of Microsoft office suite.


• Ability to create reports, graphs, and other visual presentation materials, and effectively maintain statistical data.


• Knowledge of evidence-based, best practice resources to promote efficiency and effective outcomes.


• Knowledge of improvement methodology, principles, project management, and team facilitation.


• Knowledge of healthcare rules, regulations, and standards.


• Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills.


• Detail oriented and able to prioritize and organize data and complex projects.


• Excellent interpersonal, written, and verbal communication skills.


• Physical Requirements and Working Conditions:


• Ability to sit for extended periods of time.


• Exposed to normal office environment.


• Operates all equipment necessary to perform the duties of the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training


• Premium pay such as shift, on call, and more based on a teammate's job


• Incentive pay for select positions


• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs


• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability


• Flexible Spending Accounts for eligible health care and dependent care expenses


• Family benefits such as adoption assistance and paid parental leave


• Defined contribution retirement plans with employer match and other financial wellness programs


• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.