Performance Improvement Coordinator

ochsner; Gretna, Louisiana (LA, MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Ochsner Health seeks a data-driven professional to analyze clinical quality issues, manage databases and provide trend reports for performance improvement. You will work with department leadership to interpret standards and support accreditation activities.

Responsibilities include risk management, education on regulatory standards and contributing to quality initiatives. Travel between facilities may be required; strong communication is essential.

Qualifications

• Requires an Associates degree in healthcare or related field.
• Preferred Bachelor’s degree in a healthcare or related field.
• 5 years of related healthcare or quality improvement experience.

Responsibilities

• Manages and maintains assigned databases.
• Provides data analysis, trended reports and direction for performance improvement initiatives.
• Facilitates review, and tracks use, of best practice order sets and guidelines through direct participation and communication to guide improvement based upon evidence.
• Educates and interprets standards related to regulatory and accrediting standards.
• Participates in risk management through the identification, trending and follow up of clinical issues.
• Performs other related duties as required.

Skills

Regulatory standards

Data analysis

Quality improvement

Communication skills

Business analytics

Education

Associates degree in healthcare or related field

Bachelor's degree in healthcare or related field

Tools

Statistical software

Spreadsheets

Database management

Word processing

Job description

Exceptional care starts with exceptional people.

For us, this is more than a job- it's a calling. It's waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job collaborates with department leadership and committees in the identification, trending, and analysis of clinical quality issues and collaborates to facilitate resolution of these issues. Manages specific data for internal and external reporting and plays a key role in accreditation and survey processes within the organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

• Required - Associates degree in healthcare or related field.
• Preferred - Bachelor's degree in a healthcare or related field.

Work Experience

• Required - 5 years of related experience in healthcare or quality improvement.

Knowledge Skills and Abilities (KSAs)

• Knowledge of regulatory and accrediting standards.
• General knowledge and understanding of the principles and theories of quality management and continuous quality improvement.
• Expert knowledge of common statistical programs, spreadsheet and database management and word processing.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Must have computer skills and dexterity required for data entry and retrieval of information.
• Proficiency in using computers, software, and web-based applications.
• Excellent organizational and time management skills and presentation and facilitation capabilities.
• Strong team management and interpersonal skills.
• Ability to travel throughout and between facilities.

Job Duties

• Manages and maintains assigned databases.
• Provides data analysis, trended reports and direction for performance improvement initiatives.
• Facilitates review, and tracks use, of best practice order sets and guidelines through direct participation and communication to guide improvement based upon evidence.
• Educates and interprets standards related to regulatory and accrediting standards.
• Participates in risk management through the identification, trending and follow up of clinical issues.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emer