Performance Improvement Coach

UCLA Health and David Geffen School of Medicine; Charlottesville (VA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Health savings plans

Certification support

Disability insurance

Job summary

UVA Health seeks a Performance Improvement Program Lead to guide Lean, Six Sigma and CQI initiatives across the health system. You will coach leaders, manage projects, and help distill data into actionable improvements that boost patient safety, quality and efficiency.

The role collaborates with executives, clinicians and staff to sustain the Lean Management System, deliver measurable outcomes, and advance value for patients and the organization.

Qualifications

• Bachelor’s Degree required.
• Minimum two years’ experience facilitating performance improvement projects by applying CQI tools, and mentoring leaders and frontline staff in a complex organization.

Responsibilities

• Provides effective leadership and coaching to ensure completion of Health System performance improvement projects by selecting and utilizing appropriate CQI methodologies.
• Acts as a change agent, providing direction to leaders and team members and gaining their support.
• Delivers project management services for select efforts as necessary.
• Partners with administrative and clinical leaders to establish and maintain the Lean Management System.
• Serves as a liaison to other Quality and Performance Improvement (QPI) Department resources.
• Connects leaders and front line staff to other Health System resources for purposes of enhancing improvement efforts.
• Collects, analyzes and displays quantitative and qualitative data for purposes of identifying and understanding opportunities for improvement.
• In addition to the above job responsibilities, other duties may be assigned.

Skills

CQI methodologies

Leadership coaching

Project management

Change management

Data analysis

Education

Bachelor's Degree

Tools

Lean

Six Sigma

Change Management

Project Management

Job description

UOVUNIUSR0083141EXTERNALENUSResponsible for leading performance improvement projects and coaching leaders and team members at all levels of the organization on the Lean Management System. Facilitate improvement projects utilizing a wide range Continuous Quality Improvement (CQI) tools including those from Lean, Six Sigma, Change Management and Project Management. Works collaboratively with cabinet, administrators, managers, and physicians to identify, coach, and support performance improvement projects that create ever increasing value for all key stakeholders. Project deliverables include improved performance in patient and team member safety, clinical quality, operational efficiency, patient and team member satisfaction, and financial outcomes. Responsible for delivering improvement support to a portfolio of health system customers that may include inpatient units, procedural departments, ambulatory clinics, and corporate support services.

• Provides effective leadership and coaching to ensure completion of Health System performance improvement projects by selecting and utilizing appropriate CQI methodologies

• Acts as a change agent, providing direction to leaders and team members and gaining their support

• Delivers project management services for select efforts as necessary

• Partners with administrative and clinical leaders to establish and maintain the Lean Management System

• Serves as a liaison to other Quality and Performance Improvement (QPI) Department resources

• Connects leaders and front line staff to other Health System resources for purposes of enhancing improvement efforts

• Collects, analyzes and displays quantitative and qualitative data for purposes of identifying and understanding opportunities for improvement

• In addition to the above job responsibilities, other duties may be assigned.

MINIMUM REQUIREMENTS

Education: Bachelor’s Degree required.

Experience: Minimum two years’ experience facilitating performance improvement projects by applying CQI tools, and mentoring leaders and frontline staff in a complex organization.

Licensure: None.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The starting base rate for this role is $90,000.00 annually. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

• Paid Time Off, Long-term and Short-term Disability, Retirement Savings

• Health Saving Plans, and Flexible Spending Accounts

• Certification and education support

• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.