Performance Fitter - Inland Empire/Los Angeles, CA

Callaway Golf; Minneapolis (MN); On-site; USD 21,025 - 29,945; Part time

Job summary

Callaway Golf is seeking a part-time Performance Fitter in Minneapolis, MN. This role involves conducting product fitting events, ensuring outstanding customer experiences, and educating customers on Callaway products. Candidates should have retail experience and golf knowledge.

The position requires physical ability to lift up to 60 pounds and travel within designated territories. Ideal candidates must be available for variable schedules including weekends during the golf season.

Qualifications

• 1 year of retail or golf shop selling experience preferred.
• Knowledge of golf club fitting preferred.
• Must have communication skills to present to diverse audiences.

Responsibilities

• Support customer event goals and deliver outstanding consumer experience.
• Set up and take down displays and equipment as per protocols.
• Conduct customer fittings using Callaway’s fitting protocol.

Skills

Golf knowledge

Excellent customer service

Verbal communication skills

Leadership

Ability to influence

Education

High school diploma or GED

Job description

Job Overview

The Performance Fitter is responsible for conducting product fitting days, facilitating a great customer experience for a product demo and fitting day from start to finish, and building enthusiasm for our Company’s products. The role also requires setting up and taking down marketing and product displays at each event. The Fitter may work in an event with the Outside Sales Representative (OSR) present or independently as directed by the OSR. The Performance Fitter will educate consumers on Callaway Golf and Odyssey products' features, advantages, and benefits at customer-sponsored events. This is a part‑time and seasonal position with a varied schedule. Must be available to work scheduled weekdays, including weekends during the golf season in the assigned territory. The typical event day is 5-6 hours on a Saturday or Sunday.

Roles And Responsibilities

• Support the goals of the Customer’s event and deliver an outstanding consumer experience.


• Set up and take down all displays and equipment and ensure each event is uniform in setting up per Callaway’s Product Fitting protocol and for the fitting process.


• Ensure that fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at each event.


• Inventory and update Fit Cart.


• Effectively communicate the advantages of the full line of Callaway Golf products to consumers.


• Conduct customer fittings using Callaway’s fitting protocol, launch monitor, and other provided tools.


• Run and train on Odyssey Fits Tool and apply selling techniques.


• Provide personalized product specifications to consumers.


• Communicate with OSR about accomplishments and challenges and share and solicit lessons learned from each event.

Technical Competencies (Knowledge, Skills & Abilities)

• Golf knowledge, golf club fitting knowledge, and the use of a launch monitor are preferred.


• Understanding of retail golf business (green grass or off‑course) preferred.


• Must be able to present the Callaway product line fully; knowledge of past Callaway products is preferred.


• Able to learn characteristics and distinguish features and benefits of company products and fitting concepts required.


• Must possess communication skills to present technical ideas and facts to a diverse audience of consumers and customers. Must present information in a manner consistent with Callaway standards.


• Excellent customer service.


• Excellent verbal and written communication skills.


• Able to influence situations and people in a positive manner.


• Demonstrated leadership and professionalism.


• Geographic knowledge of the territory is preferred.


• Must maintain a valid driver’s license and proper insurance for the resident state.


• Driver’s record must meet authorized driver criteria for the company.

Education And Experience

• High school diploma or GED.


• One year of successful retail/golf shop selling experience preferred.


• Golf club fitting experience preferred.

Physical Requirements (if Applicable)

• Ability to lift up to 60 pounds (typically product and equipment).


• Primarily working in an outside environment.


• Preferred to have a vehicle large enough to carry 15-20 golf bags and display tents. An SUV or Minivan is preferred.


• Frequent travel within the territory and occasional travel to surrounding territories are required.


• Occasional travel outside of territory to events and trade shows.


• May be asked to drive a Company vehicle or pull a Company trailer.

Pay rate – $18.50 per hour.

Inclusion & Diversity

As a purpose‑led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

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