Performance and Engagement Analyst

TSS; Fort Worth (TX); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Total Sand Services, LLC is seeking an HR Analyst to administer our people programs, spanning performance reviews, engagement and life-cycle surveys, employee relations intake, and handbook/policy management. The role requires sound judgment, strong written communication, and discretion while collaborating across departments.

The HR Analyst will configure UKG, track cycles, analyze survey data, support investigations, and help maintain compliance with policy and wage regulations.

Competenze

• Bachelor’s degree in Human Resources, Business, or related field or equivalent experience.
• Proven experience as HR analyst or HR generalist.
• Working knowledge of federal and state employment law (FLSA, FMLA, ADA, Title VII).
• Experience administering HRIS; UKG Pro or UKG Ready preferred.
• Experience supporting workplace investigations and producing clear written documentation.
• Proficiency in Microsoft Excel for survey and turnover analysis.
• PHR or SHRM-CP certification preferred.
• Discretion with confidential employee information.
• Reading, writing, and speaking English.

Mansioni

• Administer the full performance review cycle across populations, including timelines and communications.
• Configure and maintain performance cycle in UKG; templates, routing, reminders, and reporting.
• Track completion, escalate delays, and report status to HR leadership.
• Administer biannual engagement surveys end to end; manage platform setup and communications.
• Analyze engagement results by site/function/tenure; prepare reports highlighting trends.
• Own new hire, stay, and exit survey programs; identify onboarding gaps and attrition risks.
• Conduct and support employee relations intake and investigations.
• Review terminations for policy alignment and legal risk; coordinate final pay.
• Maintain the employee handbook and HR policy library with annual updates.
• Administer UKG workflows; maintain data integrity and generate recurring reports.

Conoscenze

Written communication

Discretion

English proficiency

Excel skills

HRIS administration

Formazione

Bachelor’s degree in HR or related field

PHR or SHRM-CP certification preferred

Strumenti

UKG Pro

UKG Ready

MS Office

Descrizione del lavoro

Brief Description

The HR Analyst administers the people programs that keep managers consistent and give leadership a clear read on the workforce. This role owns the performance review cycle, our companywide engagement and employee life cycle surveys, employee relations intake, the termination review process, and the employee handbook and policy library, along with assigned UKG case and records administration.

Brief Description

The HR Analyst administers the people programs that keep managers consistent and give leadership a clear read on the workforce. This role owns the performance review cycle, our companywide engagement and employee life cycle surveys, employee relations intake, the termination review process, and the employee handbook and policy library, along with assigned UKG case and records administration.

The position requires sound judgment, strong written communication, and the ability to handle sensitive matters with discretion while working both independently and collaboratively across departments.

Essential Duties And Responsibilities

• Performance Management
• Administer the full performance review cycle for corporate, support, and management populations, including timeline development, communications, and calendar management.
• Configure and maintain the cycle in UKG: templates, routing, reminders, and reporting.
• Track completion, elevate delays, and report status to HR leadership and functional leaders through cycle close.
• Engagement Surveys
• Administer biannual companywide engagement surveys end to end: platform setup, population files, communications, and participation tracking.
• Support analysis of results by site, function, and tenure; prepare reports that highlight movement, outliers, and themes.
• Employee Life Cycle Surveys – New Hire, Stay & Exit
• Own the new hire survey program (e.g., 30/60/90-day touchpoints); flag onboarding gaps and early attrition risk to recruiting and hiring managers.
• Administer stay surveys on a defined cadence; identify what keeps people and where engagement is eroding before it becomes turnover.
• Administer exit surveys for identified separations; follow up with interviews where the response warrants a closer look.
• Code and analyze responses across all three programs for recurring themes; report retention drivers and attrition patterns to leadership on a regular cadence, with recommendations tied to what the data actually shows.
• Employee Relations
• Serve as a front line intake point for employee concerns, complaints, and hotline reports; triage for severity and route or escape appropriately.
• Assist Manager with conducting fair, timely, and confidential investigations.
• Identify patterns across cases and flag systemic issues to HR leadership.
• Terminations & Separations
• Review termination requests for adequate documentation, policy alignment, and legal risk before approval.
• Perform consistency checks against how comparable situations have been handled to reduce disparate treatment exposure.
• Prepare and process separation paperwork, final pay coordination with payroll, and required notices.
• Partner with managers to prepare for separation conversations and handle them professionally.
• Develop and maintain turnover reports, analyze workforce trends and patterns to identify potential retention risks and opportunities for improvement, and provide data-driven recommendations to support employee engagement and retention strategies.
• Policy & Handbook
• Maintain the employee handbook and HR policy library: annual review, updates for regulatory change, version control, and acknowledgment tracking.
• Draft and revise policies in plain language; route through the appropriate review and approval path.
• Coach managers on progressive discipline, corrective action documentation, and performance improvement plans.
• Answer day-to-day policy interpretation questions from employees and managers.
• UKG Administration
• Manage incident, wage withholdings, and case records in UKG: accurate entry, documentation attachment, status tracking, and reporting.
• Maintain data integrity across assigned UKG modules; build and run recurring reports for HR and leadership.
• Serve as a functional resource for managers and HR peers on assigned UKG workflows.

Requirements

Qualifications:

• Bachelor's degree in Human Resources, Business, or a related field, or an equivalent combination of education and experience.
• Proven experience as an HR analyst, HR generalist, or in a similar role.
• Working knowledge of federal and state employment law, including FLSA, FMLA, ADA, Title VII, and wage and hour requirements.
• Experience administering an HRIS; UKG Pro or UKG Ready preferred.
• Experience supporting workplace investigations and producing clear written documentation.
• Proficiency in Microsoft Office Suite, including strong Excel skills for survey and turnover analysis.
• PHR or SHRM-CP certification preferred.
• Proven discretion with confidential and sensitive employee information.
• Be able to read, write, and speak English.

Physical Requirements

• Sit and work at a computer for extended periods of time.
• Sustain focus on computer screens for prolonged periods.
• Use hands and fingers for typing, writing, and operating office equipment.
• Communicate effectively via phone, virtual meetings, and in-person meetings, and understand verbal communication clearly.
• Move between rooms, attend meetings, and reach for supplies as needed.
• Lift and move objects, typically under 25 pounds, such as files, laptops, or office supplies.

Exemption Status:

Exempt

Company:

Total Sand Services, LLC

Location:

Fort Worth Corporate Office – 300 Throckmorton St, Ste 300, Fort Worth, TX 76102

Schedule:

Monday – Friday

Reports To:

Manager, Human Resources

Summary

Company Overview:

Total Sand Services, LLC (TSS) has Sand Solved! As a privately held proppant and logistics company, TSS goes beyond providing reliable, safe, and efficient solutions – we are dedicated to fostering excellence and safety at well sites, on the road, and throughout the supply chain.

We are actively seeking individuals who are driven by a passion for exceptional customer service, possess the drive to eliminate inefficiencies on location, and are committed to personal and professional career growth. At TSS, we prioritize establishing robust safety protocols and offer high-level rewards to recognize and appreciate your contributions.

Through a relentless commitment to teamwork between leadership and personnel, we are on a mission to become a leading service provider in the oilfield industry, surpassing our competitors. Joining TSS means embarking on a rewarding career with opportunities for growth as we expand our network of locations and services.

Whether you aspire to be a top-notch individual contributor or a groundbreaking leader, TSS provides the infrastructure to support your journey. We are on the lookout for innovative, driven individuals who are ready to achieve, grow, and lead.

If you crave a challenging and rewarding career in the oil field industry, TSS is the place for you. Committed to delivering excellence, we invite talented individuals to join our team, contribute to our success, and grow with us.

We are an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law.