Performance Analyst

Xcel Energy; Eau Claire (WI); Hybrid; USD 73,000 - 105,000; Full time

Benefits offered by this job

Annual Incentive Program

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

401(k) plan

Paid time off

Job summary

Xcel Energy is seeking a data analytics professional to support analytics, AI, automation, and data solutions that improve performance and customer outcomes. The role partners with business stakeholders to translate information needs into actionable insights, building reporting, dashboards, and automated processes.

You will collaborate across teams to design scalable data solutions, ensure data integrity, and drive continuous improvement in operational performance.

Qualifications

• Bachelor's Degree required or equivalent experience.
• Three years of experience with at least 1 year in customer service, marketing, automated metering, communications, revenue protection, distribution operations, engineering or information systems.
• Strong customer focus and attention to detail.
• Proven leadership and ability to take initiative from idea to implementation.
• Excellent communication with strong technical and analytical acumen.
• Experience with PC applications and analytical software.

Responsibilities

• Leverage AI, automation, and analytics to improve productivity and reporting.
• Develop and maintain reporting, dashboards, and data integrations.
• Ensure data integrity and consistency across reports and processes.
• Design automated workflows and data pipelines for scalable operations.
• Collaborate with partners to define requirements and deliver data-driven solutions.
• Monitor data quality and resolve issues to ensure timely delivery.

Skills

Analytical mindset

Communication skills

Data analytics

Education

Bachelor's degree in Business Administration or related field

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.

Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

Support Xcel Energy and business unit goals by leveraging analytics, AI, automation, and data solutions to improve operational performance and business outcomes. Partner with business stakeholders to understand information needs, identify opportunities for innovation and process improvement, and translate data into actionable insights. Design, develop, implement, and sustain reporting, dashboards, automated processes, and data integrations that improve decision making, efficiency, and customer outcomes. Serve as a trusted analytical consultant by building strong relationships, providing technical expertise, and supporting continuous improvement initiatives across the organization.

Essential Responsibilities

• Leverage AI tools, automation technologies, and emerging analytical capabilities to improve productivity, accelerate insight generation, enhance reporting processes, and identify opportunities to deliver greater business value. Evaluate and implement AI enabled solutions that support operational efficiency, decision making, and continuous improvement.
• Provide analytical and technical expertise in the design, development, maintenance, and enhancement of reporting, dashboards, data integrations, and automated business solutions. Partner with leaders and stakeholders to identify requirements, develop recommendations, and deliver solutions that support operational and strategic goals.
• Develop, maintain, and improve reporting and analytics solutions using enterprise data sources. Ensure data integrity, accuracy, and consistency across reports, dashboards, and business processes while supporting operational and leadership information needs.
• Design and sustain automated workflows, data pipelines, and business processes that improve efficiency, reduce manual effort, and support scalable business operations.
• Collaborate with business partners, technology teams, vendors, and other stakeholders to evaluate opportunities, define requirements, prioritize enhancements, and implement data driven solutions.
• Monitor and resolve data quality, system, and reporting issues to minimize business impact and ensure reliable, timely delivery of information.
• Support and lead cross functional initiatives focused on operational performance, process improvement, customer experience, and business transformation efforts. Apply analytical techniques to identify trends, root causes, and opportunities for improvement.
• Lead or contribute to projects that enhance business processes, reporting capabilities, automation, AI enabled solutions, and information systems.
• Serve as a technical and analytical resource by providing guidance, knowledge sharing, documentation, training, and mentorship to support organizational success.
• Other duties as assigned.

Minimum Requirements

• Bachelors Degree in Business Science or Business Administration or a combination of education and experience providing equivalent knowledge.
• Three years experience, with at least 1 year in one of the following areas: customer service, marketing, automated metering, communications, revenue protection, distribution operations, engineering and/or information systems.
• Strong customer focus.
• Proven leadership and ability to take an initiative from idea conception and start-up through full implementation.
• Demonstrated attention to detail.
• Proven communication with strong technical and analytical acumen.
• Experience with PC applications and analytical software.
• Ability to travel occasionally.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

• Connected
• Committed
• Trustworthy
• Safe

Our Employee Commitments

• Work that makes a difference
• A team you can count of
• Opportunities to grow
• Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.

Non-Bargaining

The anticipated starting base pay for this position is: $73,700.00 to $104,633.33 per year

This position is eligible for the following benefits:

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Flexible Spending Account
• Health Care Flexible Spending Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 10/20/26

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Accessibility Statement

Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.

For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.