Percs Café Barista - Part Time (Swing Shift)

Oaklawn Jockey Club; Hot Springs (AR); On-site; Confidential; Full time

Job summary

Oaklawn Jockey Club is seeking a Barista to greet customers, take orders, accept payments, and prepare and serve food and beverages at the hotel/casino. You will provide friendly, professional service while maintaining clean, organized workspaces.

Responsibilities include learning brewing methods, updating displays, and adhering to food safety regulations. A high school diploma or GED and 18+ are required; prior guest service or F&B experience is preferred.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or GED required.
• Previous guest service or food & beverage experience preferred.

Responsibilities

• Greet customers, take orders, and accept payments.
• Prepare and serve foods and beverages, including coffee.
• Maintain cleanliness of work and dining areas and restock as needed.
• Learn brewing methods and beverage presentation techniques to ensure quality.

Skills

Guest service

Cash handling

Food & beverage preparation

Communication

Education

High School Diploma or GED

Job description

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. The Barista is responsible for greeting customers, answering their questions, taking orders and accepting payments and preparing and serving food and drinks. Always presents a friendly and professional image at the Hotel/Casino.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Maintains strict confidentiality in all departmental and company matters.
• Provides impeccable guest service to all guests Welcomes customers, informing them about specials or new items, answering questions and accepting orders and payments.
• Prepares foods, such as sandwiches or baked goods, and grinds and blends coffee beans, brews coffee and tea and serves items to customers.
• Packages food and beverages for sale.
• Sells coffee and tea blends.
• Cleans and restocks work area, dining area, and empties trash and sanitizes equipment and utensils.
• Learns about brewing methods, beverage blends, food preparation and presentation techniques to improve food quality.
• Updates signage and displays to attract customers.
• Takes inventory and replenishes items in display cases, at tables or behind the counter.
• Adheres to all food safety regulations and quality controls.
• Follows established procedures and policies of the Oaklawn Racing Casino Resort.

QUALIFICATION REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be at least 18 years of age.
• High School Diploma or GED required.
• Previous experience in food and beverage preparation preferred.
• Guest service experience preferred.
• Must be able to handle several projects and tasks at the same time.
• Must be able to perform the physical job duties of all Food & Beverage team members.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER.

It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.

Welcome to Oaklawn, your ultimate destination for unforgettable experiences in the heart of Hot Springs, Arkansas. With a rich history dating back to 1904, we have established ourselves as one of the premier Thoroughbred racetracks in the country. But we're more than just a racetrack – Oaklawn is a world-class resort that offers so much more. Nestled in the breathtaking beauty of Hot Springs National Park, our resort provides an unparalleled level of luxury and entertainment. From gaming and dining to sports betting, spa indulgence, and captivating events, Oaklawn Hot Springs is where every moment becomes a cherished memory. At Oaklawn Hot Springs, we are not just a place to stay; we are your getaway to embracing the best of this charming region. Our resort provides the perfect base for you to explore Hot Springs' vibrant culture, natural wonders, and thrilling adventures. Choose Oaklawn Hot Springs, Arkansas, and discover a world of endless possibilities where luxury, entertainment, and the charm of Hot Springs converge. Your extraordinary journey starts at here.