Per Diem Supervisor, Food Services

massgeneralbrigham; Boston (MA); On-site; USD 39,000 - 56,000; Full time

Job summary

Mass General Brigham is seeking a Per Diem Cafeteria Supervisor to oversee daily operations of the retail cafeteria at 75 Francis Street. This role requires working Saturdays, Sundays, and holidays, supervising staff, managing cash handling, and ensuring food safety and quality standards are met.

Responsibilities include scheduling, training, inventory coordination, and ensuring smooth front-of-house operations while maintaining compliance with safety procedures.

Qualifications

• Food Service experience 2-3 years preferred
• Supervisory experience 1-2 years preferred
• Ability to read, understand, and follow safety procedures
• Knowledge of inventory and order processing procedures
• Experience with cash handling and banking procedures

Responsibilities

• Balance cash registers, reconcile daily retail sales, and prepare bank deposits.
• Monitor retail cafeteria sections for temperature controls and food safety standards.
• Prepare employee work schedules and assign duties to meet daily demands.
• Inspect displays and stations for presentation, temperature, and portioning standards.
• Estimate daily and weekly food and supply needs; coordinate inventory and maintain records.
• Prepare and supervise preparation of hot and cold dishes for cafeteria service.

Skills

Cash handling

Inventory control

Staff supervision

Customer service

Quality control

Scheduling

Training

Safety procedures

Records maintenance

Facilities upkeep

Education

High School Diploma or Equivalent

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This is a per diem position required to work all Saturdays, Sundays, and holidays. Supervises and coordinates the daily activities of retail cafeteria personnel involved in food preparation, customer service, and front-of-house operations. Coordinates cashiering processes, monitors food display sections, and functionally supervises employees to ensure a smooth, efficient retail cafeteria operation.

Does this position require Patient Care?

No

Essential Functions

• Balances cash registers, reconciles daily retail sales, and prepares bank deposits accurately.
• Monitors and inspects all retail cafeteria sections to ensure staff are performing regular temperature checks and maintaining food safety standards.
• Prepares employee work schedules and assigns personnel to stations to meet daily production and service demands.
• Inspects food displays and stations to ensure all items meet prescribed standards for presentation, temperature, and proper portioning.
• Estimates daily and weekly food and supply requirements, coordinates inventory needs, and maintains department records, compliance logs, and files.
• Prepares and/or supervises the preparation of a wide range of hot and cold dishes for retail cafeteria service.

Qualifications

Education

High School Diploma or Equivalent

Can this role accept experience in lieu of a degree?

Yes

Experience

Food Service Experience 2-3 years preferred or Experience in a Supervisory role 1-2 years preferred

Knowledge, Skills and Abilities

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Ability to resolve customer complaints and concerns.
• Ability to monitor and/or maintain quality control standards.
• Ability to plan work schedules and assign duties; ability to provide or arrange for training.
• Records maintenance skills.
• Ability to supervise and train assigned staff.
• Ability to lead and train staff and/or students.
• Knowledge of organizational structure, workflow, and operating procedures.
• Ability to read, understand, follow, and enforce safety procedures.
• Knowledge of maintenance and care of culinary facilities, equipment, supplies, and materials.

Physical Requirements

• Standing Frequently
• Walking Frequently
• Lifting Occasionally
• Carrying Occasionally
• Pulling Occasionally
• Climbing Occasionally
• Balancing Frequently
• Stooping Occasionally
• Kneeling Occasionally
• Crouching Occasionally
• Crawling Occasionally
• Reaching Occasionally
• Gross Manipulation
• Fine Manipulation
• Feeling Constantly
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$27.95 - $40.70/Hourly

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of