Per Diem Practice Support Assistant-Phillips Cardiology Practice - USD-Multiple Offices( Union [...]

Mount Sinai Health System; New York (NY); On-site; USD 53,189,000 - 75,754,000; Full time

Job summary

Mount Sinai Health System is seeking a Per Diem Practice Support Assistant for the Phillips Cardiology Practice (Union Square, Park Ave, Sheepshead Bay, Greenpoint). The role supports daily operations across multiple offices, ensuring smooth patient flow and accurate administrative processing.

Responsibilities include patient reception, appointment coordination, insurance verification, billing, referrals, and chart preparation.

Qualifications

• Associate Degree or High School Diploma/GED plus two years of related experience.
• Two years of relevant experience.

Responsibilities

• Greets and receives patients/visitors to practice facility.
• Answer routine questions and assures appropriate intake forms are completed properly.
• Answer telephones and appropriately forwards messages.
• Schedules and confirms appointments. Follow-up calls to “no-show” and “cancellation” appointments.
• Mailing of New Patient Registration Package.
• Maintains cleanliness of facility and organization of workstation.
• Prepares patient’s chart. Attach appropriate clinical forms and superbill.
• Process insurance verification.
• Completes and reviews routine billing documents (Demographic information, superbills, etc.).
• Collects on-site payments as necessary. Review patient’s account and check for previous balance.
• Generate Daily Transaction Reports.
• Process referrals to ancillary services (set-up appointments and complete insurance referral forms). Maintains and track referral log.
• Retrieves and files patients’ medical chart (Do not file anything without physician’s signature).
• Type necessary letters
• Prepares and sorts outgoing and incoming mails.
• Review incoming urgent lab and diagnostic reports. Attach to patient’s chart and present to physician’s attention promptly.
• Provide cross coverage when applicable.

Education

Associate Degree or High School Diploma/GED

Two years of related experience

Job description

Per Diem Practice Support Assistant-Phillips Cardiology Practice - USD-Multiple Offices( Union Square, Park Ave, Sheepshead Bay, Greenpoint)- Days

Provides support for a variety of tasks to keep ensure the daily running of the practice is running smoothly.

Responsibilities

• Greets and receives patients/visitors to practice facility.
• Answer routine questions and assures appropriate intake forms are completed properly.
• Answer telephones and appropriately forwards messages
• Schedules and confirms appointments. Follow-up calls to “no-show” and “cancellation” appointments
• Mailing of New Patient Registration Package.
• Maintains cleanliness of facility and organization of workstation.
• Prepares patient’s chart. Attach appropriate clinical forms and superbill
• Process insurance verification
• Completes and reviews routine billing documents (Demographic information, superbills, etc.)
• Collects on-site payments as necessary. Review patient’s account and check for previous balance.
• Generate Daily Transaction Reports.
• Process referrals to ancillary services (set-up appointments and complete insurance referral forms). Maintains and track referral log.
• Retrieves and files patients’ medical chart (Do not file anything without physician’s signature).
• Type necessary letters
• Prepares and sorts outgoing and incoming mails.
• Review incoming urgent lab and diagnostic reports. Attach to patient’s chart and present to physician’s attention promptly.
• Provide cross coverage when applicable.

Education Requirements

Associate Degree or High School Diploma/GED plus two years of related experience.

Experience Requirements

2 years of relevant experience.

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About The Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $22.5 - $22.5 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.