Per Diem Physician Assistant (PA) REMOTE (Work From Home)- Hospital Medicine - MGH

Massachusetts General Hospital; Boston (MA); Remote; USD 90,000 - 120,000; Full time

Job summary

Massachusetts General Hospital is seeking a remote Physician Assistant to manage patient communications and support clinical tasks. The role requires strong triaging skills and a commitment to patient care, with an excellent benefits package offered. Join a leading institution dedicated to high-quality care and professional development.

Benefits

Medical, dental, and vision insurance

Tuition reimbursement

Paid time off

Subsidized MBTA passes

Childcare resources

Retirement plans

Employee discounts

Qualifications

• Current Massachusetts PA license.
• Minimum of 3 years' experience, preferably in family medicine or primary care.
• BLS certification.

Responsibilities

• Manage patient gateway messages and telephone calls.
• Collaborate with medical assistants and nursing staff.
• Assist in covering in-basket items for multiple providers.

Skills

Strong triaging skills

Education

Graduation from an accredited PA program

Job description

Work from home!

The Physician Assistant (PA) works remotely as part of the team, handling indirect work within provider in-basket folders. Responsibilities include managing patient gateway messages, telephone calls, urgent refills, critical results, CC'd charts, and other tasks as time permits.

Telephone duties range from routine to emergent, often requiring prescription writing, lab or radiology orders, and interaction with PCPs or covering MDs for clinical support. The PA collaborates with medical assistants and nursing staff supporting indirect work, responding to messages, calls, and conducting virtual visits as needed.

The PA assists in covering in-basket items for multiple providers, especially during vacations or days off, reviewing all providers' in-basket folders as time allows. Prescription refills are managed for routine medications, excluding controlled substances, with specific protocols for labs and visits.

The role involves placing orders for testing, vaccines, referrals, or refills based on patient requests, ensuring clinical appropriateness. Initial in-person training occurs during the first three months, transitioning to fully remote work with periodic in-person days as needed.

Primary Responsibilities

1. Treat patients with courtesy and respect, considering cultural beliefs and expectations.
2. Prioritize patient needs and contribute positively to the practice's image and teamwork environment.
3. Attend scheduled meetings, be punctual, and plan time off at least two months in advance.
4. Assist in onboarding new staff and contribute to the practice community.
5. Maintain focus, ownership of work, and resolve mistakes promptly.
6. Protect patient confidentiality and ensure documentation meets practice standards.
7. Participate in achieving practice goals and communicate effectively with patients and colleagues.
8. Handle billing responsibilities in accordance with regulations.

Clinical Practice

• Collaborate with physicians in managing acute patient needs.
• Instruct patients and families regarding medications and treatments.
• Support patient safety standards and document appropriately.
• Triages calls and provides clinical consultation.
• Follow practice policies and pursue ongoing education.
• Maintain patient dignity and confidentiality.

Professional Development

• Update knowledge and skills regularly.
• Attend meetings and contribute to professional activities.
• Adapt to changes in clinical practice through continuous learning.

We offer an excellent benefits package including medical, dental, and vision insurance, tuition reimbursement, paid time off, subsidized MBTA passes, childcare resources, retirement plans, and employee discounts.

Mass General Hospital is a leading institution committed to high-quality care, research, and education. We foster a collaborative, innovative, and diverse culture, offering fulfilling career opportunities with work-life balance.

Requirements

• Current Massachusetts PA license.
• Graduation from an accredited PA program.
• Minimum of 3 years' experience, preferably in family medicine or primary care.
• Strong triaging skills.
• BLS certification.

Equal Opportunity Statement

The General Hospital Corporation is an Equal Opportunity Employer. We embrace diversity and ensure all qualified applicants receive consideration without discrimination based on protected statuses. Reasonable accommodations are provided for individuals with disabilities.