Per Diem PBX Operator — Communications Center

Providence; Napa (CA); On-site; USD 34,000 - 43,000; Part time

Job summary

Providence Queen of the Valley Medical Center in Napa, CA seeks an Associate PBX Operator to manage a multi-line PBX, route calls to the appropriate extensions, and support departments with accurate call forwarding.

Working on a per diem basis, you will cover 8-hour variable shifts and respond to emergencies while delivering patient-centered communication. Healthcare experience and switchboard familiarity preferred.

Qualifications

• Experience in a healthcare environment.
• One year of computerized switchboard experience.

Responsibilities

• Answer a multi-line PBX system and direct calls to the correct extension, department, or individual.
• Monitor and respond to medical emergency alarms, fire, and equipment failures.
• Provide age-appropriate communication and care as part of the patient-facing team.

Skills

PBX operations

Switchboard experience

Communication skills

Emergency response

Tools

PBX system

Job description

Providence Queen of the Valley Medical Center in Napa, CA seeks an Associate PBX Operator to manage a multi-line PBX, route calls to the appropriate extensions, and support departments with accurate call forwarding.

Working on a per diem basis, you will cover 8-hour variable shifts and respond to emergencies while delivering patient-centered communication. Healthcare experience and switchboard familiarity preferred.