Per Diem Patient Service Representative - Ambulatory Float Team (San LuisObispo)

University of California - Los Angeles Health; California; Hybrid; USD 45,000 - 47,000; Part time

Job summary

University of California - Los Angeles Health seeks a flexible, proactive per diem administrator to support ambulatory clinics. You will help manage patient flow from registration to discharge, handle prior authorizations, and assist with surgery scheduling.

The role requires travel to UCLA Health locations across Southern California and a minimum of two shifts (16 hours) weekly, Monday through Friday. Availability must be provided one month in advance, with some weekend work expected.

Qualifications

• Ability to travel to various UCLA Health locations.
• Availability to work various days/shifts and occasional weekends.
• Must provide availability at least one month in advance with 2 shifts-16 hours per week including one weekend per month.
• Knowledge of medical terminology.
• Knowledge of major medical insurance plans and types of coverage provided.
• Skill in setting priorities reflecting job importance.
• Ability to establish productive relationships with Faculty, Staff, Administration, and patients.
• Skill in verbal communications to convey complex problems clearly.
• Ability to interact diplomatically with patients of varying health.
• Ability to integrate competing demands into a productive environment.
• Skill in using Word, Excel, and Email; experience with a database program.

Responsibilities

• Provide administrative and patient care support to ambulatory practices.
• Coordinate patient flow from registration to discharge.
• Process prior authorizations and Surgery Scheduling tasks.
• Travel to UCLA Health locations across Southern California as needed.

Skills

Travel to sites

Flexible schedule

Medical terminology

Insurance knowledge

Prioritization

Verbal communication

Diplomacy

Time management

PC skills

Tools

Word

Excel

Email

Database

Job description

Description

In this position, you will provide administrative and patient care support to various ambulatory practices. You will assist in coordinating patient flow throughout the clinic, from registration to discharge, process prior authorizations and complete Surgery Scheduling tasks. You will work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. You will support different teams/ practices to cover illnesses, holidays, and leaves of absence.

We are looking for highly flexible, enthusiastic and proactive individuals with the ability to travel to the San Luis Obispo UCLA Community practices throughout the greater Southern California area.

As a per diem employee, you must provide your availability at least one month in advance. The minimum requirement is two shifts, totaling 16 hours per week, Monday through Friday. Days and hours may vary depending on assignments.

Salary range: $33.40-$33.40 Hourly

Qualifications

Required

• Ability to travel to various UCLA Health locations
• Availability to work various days/shifts and occasional weekends
• Must be able to provide availability at least one month in advance with 2 shifts-16 hours per week including one weekend per month
• Knowledge of medical terminology
  
• Knowledge of major medical insurance plans and types of coverage provided
• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to creatively integrate competing demands into a productive working environment
• Skill in using a PC with associated programs including Word, Excel, and E-mail, demonstrated work experience with a database computer program

Preferred

• Knowledge of specific specialty practice and workflows
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs
• Knowledge of hospital computer system, personal computer systems, and the various software products to perform administrative work
• Familiarity and knowledge of authorization process and managed care programs