Per Diem Patient Access Representative Associate

Optum; Town of Hastings (NY); On-site; USD 22,000 - 40,000; Part time

Benefits offered by this job

Sign-on bonus for external applicants

Job summary

Optum is recruiting for an in-person patient registration role at Hastings, MN. You will greet patients, collect demographics and insurance details, and enter data into the electronic medical records system.

The position requires 6+ months in a customer service setting, Microsoft Office proficiency, and the ability to work per diem across shifts. A sign-on bonus is offered to external applicants and compensation ranges hourly based on full-time equivalency.

Qualifications

• 6+ months of customer service experience in an office/hospital setting.
• Intermediate level of proficiency with Microsoft Office products.
• Ability to work on a Per Diem basis, within 1stshift, 2ndshift, or 3rdshift.
• Ability to work minimum of 1 shift every two weeks.
• Ability to work standard daytime hours, Monday-Friday for the first 3 weeks after hire in alignment with the training schedule.
• Must be 18 years of age or older.

Responsibilities

• Greets and welcomes patient in person.
• Collects demographic and insurance information.
• Checks in or interviews patients to complete appropriate paperwork.
• Directs patient to their appointment or procedure.
• May assist in scheduling add-on appointments.
• Verifies eligibility and benefits information for payers and interprets results.
• Obtains signatures from patients as needed.
• Collects co-pay or deductibles and respond to questions regarding financial assistance programs available.
• Uses resources, tools, and procedures to complete accounts in assigned work queues.
• Assist patients in completion of request for information forms and submits to appropriate department.
• May gather medical record information from all departments for collection.

Skills

Customer service

Microsoft Office

Per diem availability

Shift flexibility

Must be 18+

Tools

Microsoft Office

Job description

Join Us at our Virtual Job Fair to learn more about this position!

Wednesday, October 14th | 12pm - 2pm CDT

$1500 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities at Optum, in strategic partnership with Allina Health.

As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.

Location

1175 Nininger Rd, Hastings, MN 55033

Job Summary

Responsible for greeting and welcoming patients in person.Provides a standard registration process by collecting demographic and financial data and enter information into an electronic medical record.

Primary Responsibilities

• Greets and welcomes patient in person
• Collects demographic and insurance information
• Checks in or interviews patients to complete appropriate paperwork
• Directs patient to their appointment or procedure
• May assist in scheduling add-on appointments
• Verifies eligibility and benefits information for payers and interprets results
• Obtains signatures from patients as needed
• Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed
• Uses resources, tools, and procedures to complete accounts in assigned work queues
• Assist patients in completion of request for information forms and submits to appropriate department
• May gather medical record information from all departments for collection

Required Qualifications

• 6+ months of customer service experience in an office/hospital setting
• Intermediate level of proficiency with Microsoft Office products
• Ability to work on a Per Diem basis, within 1stshift, 2ndshift, or 3rdshift
• Ability to work minimum of 1 shift every two weeks
• Ability to work standard daytime hours, Monday-Friday for the first 3 weeks after hire in alignment with the training schedule
• Must be 18 years of age or older

Preferred Qualifications

• Revenue cycle experience
• General office experience
• Flexibility to occasionally work other shifts as business requires

Soft Skills

• Quality communication skills
• Dependability

**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone‑of every race, gender, sexuality, age, location, and income‑deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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