Per Diem Case Manager

Covenant House California; Fort Lauderdale (FL); Presencial; USD 19.000 - 30.000; Tempo integral

Resumo da vaga

Covenant House Florida is seeking a Direct Care Staff to supervise youth in a residential setting, providing crisis intervention, guidance, and case support to help youths achieve their goals. This on-call weekend role requires strong judgment, teamwork, and compassionate communication.

The position emphasizes maintaining a safe environment, coordinating referrals, driving as needed, and documenting case notes.

Qualificações

• Bachelor’s degree in human services, psychology, counseling, criminal justice, or social work required.
• Minimum of two years of work history; two years of experience working with at-risk youth preferred.

Responsabilidades

• Supervise youth, maintain order, and exercise appropriate judgment; assist youth in emergencies as directed.
• Maintain a clean and safe environment; supervise youth in cleanliness and keep areas clean and organized.
• Greet youth, build rapport, and advocate for services; guide residents in planning goals and future objectives.
• Communicate with staff and youth; ensure accurate documentation of case records and reports.
• Assist with referrals to community resources and escort youth to appointments as needed.
• Drive company vehicles to escort youth to activities, hospital visits, school and other appointments.
• Physical ability to lift up to 20 lbs; move about indoors and outdoors as required.

Conhecimentos

Crisis management

Communication skills

Cultural competence

Team player

Self-starter

Formação

Bachelor’s degree in human services, psychology, counseling, criminal justice, or social work

Descrição da vaga

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2 days ago Requisition ID: 1282

Job Type: Direct Care Staff

Department: Residential

Position Reports to: Program Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Crisis Prevention and Intervention: Supervise youth, maintain order, and exercise appropriate judgment at all times (i.e. at meal times, on the residential floors, in common areas, on recreations, and during escorts). Assist youth in emergencies as directed by supervisor.
• Sanctuary and Physical Plant: Maintain a clean and safe environment. Assist and supervise youth in general cleanliness of all residential living and common areas. Ensure that work areas are clean and organized before, during, and at end of shift.
• Case Management: Greet all youth unconditionally and aid them in assimilating to the CHF environment. Establish rapport and trust with youth. Ensure that services rendered to youth are in a culturally competent manner according to CHF Mission, Principles, and Core Values. Familiarize and assist residents with the assessment process. Guide and advocate for the residents in planning future goals and setting attainable objectives. Provide support, encouragement, and accountability to the youth in their daily activities so they fulfill their plans.
• Communication: Communicate pertinent information with staff and youth throughout each shift. Communicate respect, mutual support, honesty, and caring to all youth and staff. Take an active part in shift transition and provide vital information about youth and referrals. By the end of each shift, complete all documentation neatly and accurately (i.e. case records, incident reports, abuse reports).
• Referrals: Assist residents and families with the necessary community resources/referrals to advance youths’ plans, including escorting youth to the appointment as appropriate. Make referrals to other agencies and in-house projects, as well as following up with these referrals.
• Drive company vehicles to escort youth to and from activities, hospital visits, school, and various other appointments, etc.
• Must be able to occasionally exert up to 15-20 pounds of force to lift or carry. Must frequently move about both indoors and outdoors..

Due to licensing requirements, Covenant House Florida applicants will not be permitted to begin employment service until they have been cleared by a Florida and national criminal background search. All applicants for employment will be responsible for the cost associated with instituting background checks and will be eligible for reimbursement after 90 days of service.

Equal opportunity is a fundamental principle at Covenant House Florida. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, marital/parental status, political affiliation, citizenship, disability, genetic information, veteran/ military status, or any other protected characteristic as established under law.

JOB REQUIREMENTS:

EDUCATION:

Bachelor’s degree in human services, psychology, counseling, criminal justice, or social work required.

EXPERIENCE:

Minimum of two years of work history required. Two years of experience working with at risk youth preferred.

SCHEDULE:

Saturday 6p-11pm. On-Call position and used on an as-needed basis. There is no guaranteed number of hours or regular work times established.

SKILLS:

Must be a self-starter and team player with the ability to work well with others. Must have demonstrated ability to maintain order and exercise appropriate judgement in crisis situations including the physical ability to intervene in critical or emergency situations. Excellent communication skills as demonstrated by concise, timely and professional correspondence, both written and verbal. Demonstrated understanding of conflict resolution skills and sensitivity to culturally diverse populations and computer literacy is required.

TRANSPORTATION:

Must have a valid FL driver’s license and good driving record. May need to transport clients/staff if required using agency transportation.

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will frequently move about both indoors and outdoors. The noise level in the work environment is usually moderate to loud. Must be able to lift, carry or push up to 20lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required.

SUPERVISORY DUTIES:

This position does not perform supervisory duties.

EQUIPMENT USED:

Must be able to utilize basic word processing, email, and internet programs. Must be able to communicate effectively both orally and in written form.

ACKNOWLEDGMENT

I have read this job description and agree with its contents. I realize that other duties may be requested that are not specifically addressed here. I agree to perform these duties as directed by my supervisor when called upon. By signing below, I acknowledge that I can perform all the essential functions and duties described in this job description.

My signature acknowledges I have read my job description, given the opportunity to ask questions and understand the responsibilities of my position.