People & Workplace Operations Coordinator

GC AI; San Mateo (CA); Hybrid; USD 70,000 - 104,000; Full time

Benefits offered by this job

Equity for full-time roles

Exceptional benefits

Job summary

GC AI in San Mateo is seeking an experienced People Operations & Workplace Manager to oversee office operations and enhance employee experiences. In this hybrid role, you’ll be responsible for maintaining accurate HR records, supporting onboarding processes, and managing vendor relationships. The ideal candidate has 2-4 years of experience in people operations or office management, excellent organizational skills, and a strong service mindset. The position offers a competitive salary between $70,000 and $104,000 based on experience and qualifications.

Qualifications

• 2–4 years of experience in People operations or office management.
• Strong organizational and project coordination skills.
• Operational rigor and attention to detail.

Responsibilities

• Maintain accurate employee records within HRIS.
• Support new hire onboarding and coordinate their transition.
• Manage day-to-day office operations and vendor relationships.

Skills

Organizational skills

Project coordination

Vendor management

Communication skills

Attention to detail

Service mindset

Education

Bachelor's degree or equivalent

Tools

HRIS platforms

Job description

Overview

GC AI is the fastest-growing and most trusted legal AI platform for in‑house legal teams. We're building the future of legal work, and we're doing it fast. You'll join at a pivotal moment—when decisions matter, impact is immediate, and the runway to shape your career is wide open. We’re a high‑performing team where you'll have real ownership and influence from day one.

More than 1,500 companies use GC AI to drive their business forward, including 150+ public companies, 25+ unicorns, and brands such as News Corp, Miro, Bass Pro Shops, Snyk, Skims, Liquid Death, Vercel, Zscaler, and TIME.

We've 10x'd revenue in 12 months, raised a $60 million Series B (valued at $555 million), and are growing faster than ever. We are backed by incredible investors, including Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel.

Location

This role is based out of our San Mateo, CA office. Team members within approximately 50 miles of the office operate on a hybrid schedule (Tuesday, Wednesday, Thursday in‑office). On‑site presence beyond the hybrid schedule may be needed to support office operations, vendor coordination, and employee experience moments.

The Opportunity

We are looking for someone who can own two things at once: the operational backbone of People Ops and the physical environment where our team does its best work. As GC AI scales, this role ensures that our people processes run with precision and our workplace runs without friction, so the team can stay focused on building.

You’ll report to the Director of People Ops and partner cross‑functionally with Engineering, IT, Finance, Legal, and external vendors (building management, contractors, security, A/V, furniture, catering, and more). There is no narrow lane: the mandate is to own the day‑to‑day people and workplace outcomes end‑to‑end and continuously improve how we operate as we grow.

Success in this role looks like an office that "just works," employees who feel supported from day one, and systems that scale without becoming bureaucratic.

Key Responsibilities

People Operations

• Maintain accurate and up‑to‑date employee records within HRIS and personnel files, ensuring data integrity, organization, and compliance with company policies.
• Administer and monitor Form I‑9 employment‑eligibility verifications, ensuring timely completion, accurate documentation, and adherence to federal regulations.
• Support new hire onboarding by preparing required documentation, coordinating system access setup, and scheduling orientation sessions.
• Partner with People Operations, IT, and hiring managers to deliver a welcoming and well‑coordinated first‑day experience for new employees.
• Assist with off‑boarding processes, including documentation collection, system access updates, and coordination of exit procedures.
• Manage sensitive employee information with the highest level of discretion, ensuring strict confidentiality at all times.
• Proactively identify and implement workflow improvements, leveraging AI and other tools to automate backend processes.

Workplace Operations

• Own day‑to‑day office operations: facilities issues, supplies, conference rooms, mail, visitors, on‑site support, desk assignments, shared‑space guidelines, and landlord coordination.
• Build and manage the vendor ecosystem (janitorial, security, access control, furniture, catering, repairs, IT/A‑V partners), including sourcing, negotiating, and performance management.
• Create scalable workplace systems and processes (ticketing/intake, procurement workflows, inventory, onboarding checklists, documentation, office norms) that reduce interruptions and increase reliability.
• Manage workplace budgets and planning: track spend, identify cost‑saving opportunities, and make high‑ROI investment recommendations that improve the employee experience.

Employee Experience & Safety

• Partner with People Ops on holistic employee experience, including onboarding moments, in‑office rituals, events, and programming that reinforces belonging and connection while protecting focused work time.
• Drive health, safety, and preparedness basics, including emergency planning, incident response readiness, first‑aid supplies, ergonomics, and safety guidelines appropriate for our work environment.
• Provide administrative support for employee engagement initiatives and related programs.
• Act as the "quiet operator" behind a great office: anticipate issues before they happen and ensure employees can stay focused on mission‑critical work.

Qualifications

• 2–4 years of experience in People operations, office management, workplace operations, or a combined role, ideally in a fast‑moving startup environment.
• Strong organizational and project coordination skills, with a track record of delivering complex, deadline‑driven work.
• Operational rigor and attention to detail: you notice what's broken, fix it quickly, and prevent repeats.
• Vendor and budget fluency, including negotiating, managing contracts, and making practical tradeoffs.
• High EQ and service mindset, paired with strong boundaries and prioritization instincts (helpful, responsive, and able to protect team focus).
• Excellent written and verbal communication skills, especially for coordinating across stakeholders and setting clear expectations.
• Comfort with ambiguity and building structure, including creating processes that scale without becoming bureaucratic.
• Proficiency with HRIS platforms and a willingness to leverage AI tools to improve workflows.
• Bachelor's degree or equivalent.

Bonus Points

• Led or supported an office move (planning, vendors, comms, execution, post‑move stabilization).
• Experience scaling a workplace from early‑stage (< 100) through growth (100–300+), including space planning and policy evolution.
• Facilities or safety exposure: emergency planning, basic compliance coordination, or ergonomic program ownership.
• Strong hospitality instincts: creating a workplace experience that feels intentional, welcoming, and high‑quality.

A Note On Pace

We’re building something new in a once‑in‑a‑generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren’t perfectly clear. If you need structure and consensus to do your best work, this isn’t the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We’re excited to meet you.

Compensation

GC AI's compensation package includes a competitive base salary benchmarked against real‑time market data, as well as equity for all full‑time roles. We also offer exceptional benefits, as well as commission plans for applicable roles. Our US‑based compensation range for this role is $70,000–$104,000. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors.

These compensation bands are just the starting point. After someone joins and proves they’re an exceptional performer, we adjust quickly to ensure their compensation aligns with their impact.

Equal Opportunity Employment

GC AI is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. GC AI is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.