Physician Liaison and Community Manager

Spring Fertility; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off

BetterHelp therapy sessions

Commuter benefits

401(k) with company match

Fertility and parental leave

Career development opportunities

Life and disability insurance

Job summary

Spring Fertility in New York is seeking a physician liaison and community manager to develop relationships between Spring physicians, referring physicians, medical practice groups, and community partners to boost referral volume. You are a proactive, metrics-driven communicator with event management skills who can translate relationship-building into measurable growth.

This full-time role requires travel within the region; a Bachelor's degree and at least three years in healthcare or sales

Qualifications

• Bachelor’s degree required.
• Minimum of three years healthcare or sales experience.
• Experience working with physicians preferred.
• A valid driver’s license with clean driving record required.

Responsibilities

• Physician outreach and relationship development.
• Positioning Spring as a leader in fertility care.
• Introducing new Spring physicians to the market.
• Make regular contact with referring physicians, office managers, and staff to drive referral volume.
• Develop and foster new relationships with prospective accounts.
• Report weekly on referral volume by channel and effectiveness of outreach.
• Coordinate patient- and prospective patient-facing events to drive brand awareness.
• Maintain outreach schedule for Spring Fertility physicians in the community.
• Work with Marketing to develop collateral to support outreach.

Skills

Healthcare sales

Relationship building

Event management

Communication skills

Education

Bachelor's Degree

Tools

Salesforce

Job description

We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world’s top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation.We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.

Why should you join our team?

We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do.We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.

Role Summary

The Physician Liaison and Community Manager is responsible for implementing initiatives designed to facilitate the development of relationships between Spring Fertility physicians and referring physicians, medical practice groups, supplementary wellness providers, and community partners in order to increase referral volume. We are looking for a get-it-done person with excellent interpersonal skills and a keen attention to detail. This person is a creative but metrics-driven individual with an understanding of relationship building and event management best practices. The primary responsibility is establishing and maintaining positive, effective relationships and ongoing communications with physicians and medical practice groups.

• Physician outreach and relationship development
• Positioning Spring as a leader in fertility care
• Introducing new Spring physicians to the market
• Make regular contact (via in-person meetings, telephone, email or other channels) with existing network of referring physicians, office managers, community grand rounds coordinators and other staff to build relationships necessary to drive referral patient volume
• Develop and foster new relationships with prospective accounts
• Report weekly on referral volume by channel, tracking activity and effectiveness of outreach
• Coordinate patient- and prospective patient-facing events to drive brand awareness, including but not limited to in-house informational sessions, community events, events/conferences, etc.
• Maintain outreach schedule for Spring Fertility physicians in the community
• Work closely with Marketing to develop collateral to support outreach

Education, Licenses, Certifications

• Bachelor's Degree
• Minimum of three years healthcare or sales experience; previous sales experience working with physicians preferred
• Experience working within Salesforce or other CRM platforms a plus
• A valid driver’s license, active insurance, and a clean driving record are required due to the territory and field-based nature of this position

Employment Type

This is a full time exempt position that requires travel within the region and contribution to company events outside of business hours

Compensation

The base salary range for this role is $90,000-$110,000 annually. This role also has bonus potential. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

Investing in You Today and Tomorrow

Competitive medical, dental, and vision plans

Paid time off to recharge and enjoy personal time

Access to BetterHelp therapy sessions for mental and emotional wellness

Commuter benefits and discounted rates on home, auto, and pet insurance

Investing in your future

401(k) with up to a 4% company match

Comprehensive fertility and parental leave benefits

Career development opportunities in a fast-growing organization

Employer-paid life and disability insurance

*Temporary and contract roles may not be eligible for all benefits listed above

At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.

We are scientists. We are humanists. We are passionate about fertility.

Spring Fertility will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please give us a call.