People Support Manager

HHM Hospitality; Boston (MA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Ins.

Paid Time Off

401k Company Match

Free Basic Life Insurance

TELUS Health access

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness

Technology Reimbursements

Referral Bonus Program

Job summary

HHM Hospitality is seeking a People Support Manager in Boston to lead human resources functions across a hotel. You will partner with hotel leadership and HHM’s centralized People Support teams to hire, train, coach, and support associates while maintaining brand standards and a positive workplace culture.

The role involves managing recruitment, onboarding, benefits programs, employee relations, payroll support, and compliance with applicable laws.

Qualifications

• Bachelor’s degree in Human Resources or a related field preferred.
• At least three years of human resources experience, preferably in hospitality.

Responsibilities

• Partner with hotel managers to hire, train, coach, and support associates.
• Manage recruitment including postings, sourcing, interviewing, selection.
• Coordinate onboarding and termination processes per standards and laws.
• Communicate and administer benefits, compensation, leave, training and employee relations programs.
• Maintain accurate HRIS records and support payroll processing.

Skills

Human resources experience

Hospitality industry experience

Education

Bachelor’s degree in Human Resources or related field

Job description

Overview

Opportunity: People Support Manager

Manage the hotel’s human resources functions, including employee relations, recruitment, training and development, and benefits administration. Partner with hotel leadership and HHM’s centralized People Support teams to support associates and maintain a positive workplace culture.

Your Growth Path

People Support Director – Regional Director of People Support

Your Focus

• Partner with hotel managers to hire, train, coach, and support associates in alignment with brand standards and HHM core values.

• Manage recruitment for the hotel’s staffing needs, including job postings, candidate sourcing, interviewing, and selection.

• Partner with HHM’s centralized People Support teams to communicate and administer benefits, compensation, leave of absence, training, and employee relations programs.

• Coordinate associate onboarding and termination processes in accordance with company standards and applicable laws and regulations.

• Address associate concerns fairly and consistently, support managers in resolving workplace issues, and promote a positive work culture.

• Coordinate and implement training programs that support associate development and meet brand requirements.

• Support recognition programs that celebrate associate contributions and promote an inclusive workplace.

• Maintain accurate associate records in the HRIS and support timely, accurate payroll processing.

• Follow sustainability guidelines and practices.

• Practice safe work habits and follow applicable workplace safety standards.

• Perform other duties as requested by management.

Your Background and Skills

• Bachelor’s degree in Human Resources or a related field preferred.

• At least three years of human resources experience, preferably in hospitality.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance

• Paid Time Off

• 401k Company Match

• Free Basic Life Insurance

• 24/7 Access to TELUS Health, a Confidential Work-Life Resource

• Travel Discounts

• Commuter Transit and Commuter Parking Benefits

• Employee Assistance and Wellness Program

• Technology Reimbursements

• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include holidays and weekends.

• Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending, reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.