People Services Specialist

teamselecthh

Columbus (IN)

On-site

USD 42,000 - 58,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Paid Sick Time

401(k)

Job summary

Team Select Home Care is seeking a People Services Specialist to support branch workforce with employment processing, documentation, and administrative tasks. The role maintains personnel records, tracks renewals, and updates credentials across the employee lifecycle.

Reports to the Director of Operations and ensures compliance through accurate recordkeeping and timely system updates. Collaboration with managers and corporate resources is essential to deliver reliable HR support.

Qualifications

Associate degree or 1–2 years related experience, or equivalent combination.
Strong organizational skills with attention to detail and deadlines.
Ability to read, interpret, and apply policies and procedural documentation.
Strong written and verbal communication skills.
Proficiency with MS Office; experience with HR systems preferred.
Knowledge of HIPAA and regulatory requirements preferred.

Responsibilities

Execute onboarding and employment processing, ensuring documentation is complete on time.
Process I-9 documentation and complete E-Verify per federal regulations.
Maintain personnel records across the employee lifecycle and renewals.
Oversee HRIS (Workday), EMR, L&D, and related systems for data accuracy.
Provide guidance to employees and managers on benefits, policy interpretation, and resources.
Escalate sensitive or complex issues to leadership promptly.

Skills

Strong organizational skills

Policy interpretation

Written and verbal communication

Problem solving

MS Office proficiency

HR systems experience

HIPAA/regulatory knowledge

Education

Associate degree or 1-2 years related experience

Tools

Workday

EMR

HRIS

MS Office

Job description

The People Services Specialist (PSS) plays an essential role in supporting the branch workforce by ensuring employment processes, documentation, and administrative requirements are executed accurately and consistently. This role processes required employment documentation, maintains personnel records, and ensures credential and system updates are completed within established timelines. The PSS serves as a knowledgeable branch resource for administrative processes by guiding employees and managers to appropriate corporate resources for policy, benefits, and personnel matters. Through organization, attention to detail, and professional communication, the People Services Specialist helps maintain compliance readiness and operational consistency within the branch.

Reports To

Director of Operations

FLSA Status

Non-Exempt

Core Responsibilities

Onboarding & Employment Processing

Execute new hire and rehire onboarding processes, ensuring required employment documentation is completed accurately and within established timelines.
Process I-9 documentation and complete E-Verify requirements in accordance with federal regulations.
Coordinate onboarding checklist completion, required system access and device needs.

Credential & File Administration

Proactively maintain personnel records throughout the employee lifecycle, including updates related to hiring, termination, leave, transfers, promotions, and credential renewals.
Track licensure, certifications, and required documentation; notify employees and managers in advance of renewal deadlines.
Conduct periodic file audits to confirm documentation accuracy and completeness.
Ensure employment records are organized and accessible for internal review or regulatory audit.

Systems & Administrative Support

Oversee the maintenance and updates of operational systems, including HRIS (Workday), EMR, L&D, and other related platforms, ensuring data accuracy and system functionality.
Compile documentation as requested to support branch and corporate leadership.
Assist with performance review tracking and related administrative processes.

Resource Navigation & Escalation

Serve as a branch contact for administrative process questions and consistently direct employees and managers to designated corporate resources for benefits, policy interpretation, and personnel matters.
Assist employees with accessing approved corporate tools, systems, and communications.
Escalate employee concerns, sensitive matters, or complex issues to leadership or central support in a timely manner.
Stay informed on corporate updates and procedural changes to ensure employees are directed to accurate and current resources.

Professional Standards & Accountability

Demonstrate strong attention to detail in documentation, recordkeeping, and system updates.
Prioritize workload effectively to meet deadlines and maintain compliance standards.
Communicate clearly and professionally with employees and managers.
Maintain confidentiality of employee and company information.
Apply sound judgment when handling sensitive matters.
Attain performance goals established with leadership.
Perform additional duties as assigned to support branch operations.

Required Skills & Qualifications

Strong organizational skills with consistent follow-through.
Ability to read, interpret, and apply policies and procedural documentation.
Strong written and verbal communication skills.
Sound problem solving skills and practical decision-making ability.
Computer proficiency including MS Office; experience with HR systems preferred.
Knowledge of basic HR administrative processes, HIPAA, and regulatory requirements preferred.
Associate degree or one to two years related experience; or equivalent combination of education and experience.

Equal Employment Opportunity Statement

Team Select Home Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Physical Requirements

"You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job. However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations."