People Services Coordinator

The Momentary; United States; On-site; USD 52,000 - 78,000; Full time

Job summary

Art and Wellness Enterprises, LLC is seeking a People Services Coordinator to manage credentialing, onboarding, and administrative processes for AWSOM staff and contractors onsite in Bentonville, Arkansas.

You will ensure compliance with LCME/HLC standards, coordinate background checks, IT provisioning, and contract execution, and support recruitment across departments while maintaining accurate records in Workday and SharePoint.

Qualifications

• Bachelor’s degree or equivalent experience in healthcare administration, business, or related field.
• Master’s degree preferred.
• Certification in credentialing or HR preferred.
• Minimum of 3 years of credentialing or HR operations experience.
• Experience with LCME/HLC and regulatory standards is a plus.

Responsibilities

• Lead credentialing and recredentialing for faculty, staff, and contractors to ensure compliance.
• Oversee onboarding, training, background checks, and IT provisioning across AWSOM.
• Maintain personnel records in Workday and SharePoint with accuracy and confidentiality.
• Support recruitment efforts and provide onboarding guidance across departments.
• Analyze HR data and generate reports for strategic decision making.

Skills

Credentialing

HR operations

Data analysis

Communication

Organizational skills

Education

Bachelor's degree in healthcare administration or related field

Master’s degree preferred

Tools

Workday

DocuSign

SharePoint

HireRight

Modio

Microsoft Office

Job description

Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.

Job Description:

Job Title: People Services Coordinator

Reports to: People Services Director

FLSA Classification: Exempt

Location: Bentonville, Arkansas (On-site)

Art and Wellness Enterprises (AWE) supports operating non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.

About The Position

The People Services Coordinator is responsible for managing and executing credentialing, onboarding, and administrative processes for faculty, clinical staff, and contractors at Alice L. Walton School of Medicine (AWSOM). This role ensures compliance with institutional policies, accreditation standards, and regulatory requirements, while supporting recruitment efforts and providing a seamless onboarding experience. The position requires strong organizational skills, attention to detail, and the ability to collaborate across departments and external partners.

Essential Duties and Responsibilities

• AWSOM Credentialing: Lead the credentialing and recredentialing process for faculty, clinical staff, and contractors, ensuring verification of education, training, licensure, board certification, and professional history in alignment with institutional and regulatory standards. Administer credentialing workflows using platforms such as DocuSign, Modio, HireRight, and Workday, ensuring data integrity and timely processing. Maintain and enhance credentialing databases and document management systems, implementing process improvements to support operational efficiency and compliance. Interpret and apply accreditation standards (LCME, HLC), state and federal regulations, and internal policies to ensure institutional compliance. Monitor credentialing and compliance platforms for expirations, sanctions, and renewals, proactively mitigating risk and ensuring uninterrupted clinical privileges. Provide strategic support to the Credentialing Committee, including data analysis, renewal forecasting, and verification of academic credentials. Serve as a liaison with external credentialing bodies and clinical partners to facilitate appointments and privileging, ensuring alignment with institutional standards.
• AWSOM Contractors: Oversee the Independent Contractor onboarding, mandatory training, and compliance workflow at AWSOM, ensuring all contractual, legal, and operational steps are executed accurately and documented. Coordinate cross-functional onboarding activities, including background checks, IT provisioning, and contract execution, in collaboration with appropriate teams. Develop and maintain AWSOM contractor onboarding protocols, ensuring consistency, compliance, and positive engagement. Serve as the primary point of contact for AWSOM contractor inquiries, resolving issues and providing guidance on institutional policies and procedures.
• Onboarding and Administration: Design and manage onboarding programs for new hires, including scheduling, orientation delivery, and compliance training assignments. Conduct new hire orientation sessions, providing guidance on institutional policies, benefits, and compliance requirements. Monitor and report on training completion across multiple systems, ensuring regulatory and institutional compliance. Maintain personnel records across Workday, SharePoint, and other systems, ensuring accuracy and confidentiality. Contribute to the development and implementation of People Services programs that support faculty and staff with a focus on retention and compliance. Analyze HR data and generate reports to support strategic decision-making and operational planning. Perform other duties and responsibilities as assigned to support evolving organizational needs.

Qualifications and Requirements

• Bachelor’s degree or equivalent experience in healthcare administration, business, or related field required.
• Master’s degree in a related field preferred.
• Certification in credentialing (e.g., CPCS, CPMSM) or HR (e.g., SHRM-CP, PHR), preferred.
• Minimum of 3 years of experience in credentialing, human resources operations, medical staff services, or academic healthcare administration.
• Experience working in a medical school environment is preferred.
• Experience with regulatory standards (e.g., LCME, HLC, CMS, state licensure boards) and credentialing platforms (e.g., Modio, HireRight, Workday), preferred.
• Proficiency in Microsoft Office Suite, HRIS systems (Workday preferred), document management tools (SharePoint, DocuSign), and credentialing software.
• Strong data analysis and reporting skills using Excel or similar tools.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills coupled with a high level of accuracy and attention to detail.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: In the work environment described, this position requires utilizing a computer and a telephone for prolonged periods of time and good hand-eye coordination, bending and stretching, and physical stamina to lift and transport a minimum of 10 pounds. Visual acuity to review written materials is required for this job. Work environment: Work is performed on-site (Monday-Friday, 8 a.m.-5 p.m.) in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. This role requires working in an open setting near colleagues. The noise level is typically low to moderate. The role also requires regular interaction with both the public and internal team members in a professional and courteous manner. Some local travel may be required, and a flexible schedule may be necessary to accommodate business needs, including occasional evening and weekend work hours.

Art and Wellness Enterprises, LLC is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and a background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Art and Wellness Enterprises (AWE) provides professional support services in the areas of campus management, communications, finance, human resources and technology for these non-profits founded by Alice Walton:

Alice L. Walton Foundation is a grant-making institution working to enhance the quality of life for individuals by providing access to offerings that improve well-being and create diverse and inclusive communities.

Alice L. Walton School of Medicine is a four-year, medical degree-granting program that enhances foundational sciences and clinical practices with a compassionate and whole-person approach to care. The School has been granted preliminary accreditation status by the Liaison Committee on Medical Education and welcomed its inaugural class in 2025.

Art Bridges Foundation works to get great works of American art out of storage and into communities. Through partnerships with museums of all sizes across the United States, it creates and supports arts programs that educate, inspire, and deepen engagement with local audiences.

Crystal Bridges Museum of American Art is a museum offering free admission to a world-class collection of American art, stunning architecture and five miles of sculpture and walking trails.

Momentary is a satellite contemporary art space to Crystal Bridges. This adaptive reuse project turned a decommissioned cheese factory into a place for visual and performing arts, festivals, artists-in-residence, culinary experiences, and more.

Heartland Whole Health Institute is a non-profit that addresses physical, mental, emotional, and social well-being by working with health systems, employers, and communities to redesign health care delivery.

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