People Relations & Compliance Partner

JoyBridge Kids; Brentwood (TN); On-site; USD 70,000 - 95,000; Full time

Job summary

JoyBridge Kids in Brentwood, Tennessee is seeking an Employee Relations Specialist to partner with leaders, ensure policy consistency, and promote legal compliance across locations. You will act as the primary HR contact for employee relations, guide on performance and attendance, and promote fairness in handling concerns.

This role reports to the Director of Human Resources and supports a collaborative, compliant workplace.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 3–5+ years of Human Resources experience, with a strong emphasis on employee relations.
• Experience conducting workplace investigations.
• Working knowledge of: FMLA, ADA, PWFA, Title VII, FLSA.
• Excellent communication and conflict-resolution skills.
• Strong organizational and documentation skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Must exemplify JoyBridge Kids Core Values: Integrity, Teamwork, Growth, Passion.
• Must consistently demonstrate a positive, empathetic, and professional attitude towards children, families, and team members.

Responsibilities

• Serve as the primary HR contact for employee relations matters across the organization.
• Provide guidance to leaders on employee performance, conduct, attendance, and policy interpretation.
• Partner with managers to resolve workplace concerns while promoting consistency and fairness.
• Assist in conflict resolution and facilitate difficult employee conversations.
• Conduct prompt, thorough, and objective workplace investigations.
• Gather documentation, interview employees, and prepare investigation summaries.
• Make recommendations regarding corrective action while ensuring compliance with policy and employment laws.
• Maintain confidential investigation files and documentation.
• Support leaders through coaching, counseling, corrective action, and performance improvement plans.
• Review disciplinary documentation for consistency and legal compliance.
• Assist with employee separations, position eliminations, and reduction-in-force activities.
• Interpret and apply company policies consistently.
• Ensure compliance with federal, state, and local employment laws.
• Assist with policy development and revisions.
• Support compliance initiatives, audits, and recordkeeping requirements.
• Coach leaders on employment best practices and risk mitigation.
• Develop training related to employee relations and compliance.
• Partner with Payroll, Benefits, Recruiting, and Operations to ensure a consistent employee experience.
• Support special HR projects and organizational initiatives.

Skills

Employee Relations

Employment Law Knowledge

Investigations

Communication

Confidentiality

Organization

Attention to Detail

Time Management

Integrity

Professional Judgment

Education

Bachelor's degree in HR/Business or related field

SHRM-CP/SHRM-SCP/PHR/SPHR certification (preferred)

Job description

JoyBridge Kids in Brentwood, Tennessee is seeking an Employee Relations Specialist to partner with leaders, ensure policy consistency, and promote legal compliance across locations. You will act as the primary HR contact for employee relations, guide on performance and attendance, and promote fairness in handling concerns.

This role reports to the Director of Human Resources and supports a collaborative, compliant workplace.