People Operations Specialist (11:00 AM - 7:00 PM)

Super Radiator Coils; Richmond (VA); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) program

Vacation and holidays

Flexible spending accounts

Tuition assistance

Employee assistance

Job summary

Super Radiator Coils is seeking a People Operations Specialist to blend recruitment, onboarding, benefits, compliance, and team engagement. This role acts as a neutral contact between team members and the company to investigate concerns and uphold our values in a fast-paced, multi-site environment.

You will handle confidential records, assist with recruitment and onboarding, timecard accuracy, payroll coordination, and employee engagement activities while collaborating with leadership to

Qualifications

• 1-3 years prior experience in a human resources role.
• High school diploma/equivalent or higher.
• Must pass medical pre-screen with physical and background check.
• Must be authorized to work in the United States.
• Demonstrate moderate to full fluency in both English and Spanish.
• Highly knowledgeable of Form I-9 completion and recordkeeping.
• Comfortable in a fast paced and adaptive/evolving environment.
• Stable and reliable attendance. A pattern of Late Ins, Early Outs, Unexcused Call Outs, etc. is not acceptable.
• Strong positive work ethic. Learn from errors and move forward positively.
• Conversational Awareness: ability to diffuse tense situations and seek help when needed.

Responsibilities

• Maintain full confidentiality of all records and information that may impact people and business.
• Represent both team members and the company in the event of an issue or complaint.
• Maintain accurate HR record keeping and tracking, both physical and digital forms.
• Assist with recruitment for all Hourly and some Salary positions utilizing our career portal.
• Assist new team members through onboarding processes and benefits enrollment, including 401k.
• Maintain an open-door contact approach for addressing concerns or complaints.
• Work with leadership to proactively address concerns or complaints.
• Coordinate with payroll to ensure timecard accuracy and timely payroll processing.
• Assist with team engagement activities and recognition.
• Support compliance-related projects.

Skills

Bilingual English/Spanish

Education

High school diploma/equivalent

Tools

I-9 compliance

Job description

Description Position Description

The People Operations Specialist is a dynamic role that blends many areas of Human Resources including recruitment, onboarding, team engagement, benefits, compliance/recordkeeping, and more. This individual will be a neutral point of contact between team members and the company, working to investigate and resolve concerns/issues in a positive manner. They will have an important role in maintaining several aspects of our human resource functions to achieve and maintain excellence at an industry leading level. The specialist will oversee and maintain a section of regulation record keeping, recruitment, onboarding, team member relations, and represent a strong positive reflection of our company's core values. Though specialists work from a primary site, there are routine times where support is shifted to best maintain relationship building and cross site support.

Essential Responsibilities (Overall)

• Always strive to represent our culture in a positive manner and work with our teams to find potential solutions to issues or concerns.
• Represent Super Radiator Coils' core values and mission.
• Embracing an adaptive and ever-evolving environment in a proactive manner.

Essential Responsibilities (People Operations)

• Maintain full confidentiality of all records and information that may impact people and business.
• Represent both team members and the company in the event of an issue or complaint. Each case must be clear of pre-conceived bias until full information has been reviewed.
• Maintain accurate human resource record keeping and tracking, both physical and digital forms.
• Assist with recruitment for all Hourly and some Salary positions utilizing our career portal.
• Assist new team members through the onboarding process and build their records including first day paperwork, benefits enrollment, 401k enrollment, etc.
• Maintain an \"open door\" point of contact approach where team members feel comfortable to address potential concerns or complaints.
• Work with all leadership to ensure we remain proactive on any concerns or complaints raised.
• Work with payroll team to ensure timecard accuracy and timely payroll processing.
• Assist with team engagement functions including event planning and individual recognition.
• Assist with compliance related projects.
• Other duties as assigned.

Requirements Qualifications Required

• 1-3 years prior experience in human resource role.
• High school diploma/equivalent or higher.
• Must pass medical pre-screen with physical and background check.
• Must be authorized to work in the United States.
• Demonstrate moderate to full fluency in both English and Spanish.
• Highly knowledgeable of Form I-9 completion and recordkeeping.
• Comfortable in a fast paced and adaptive/evolving environment.
• Stable and reliable attendance. A pattern of Late Ins, Early Outs, Unexcused Call Outs, etc. is not acceptable.
• Strong positive work ethic. Have a good history of safe work practices, focus on quality, and steady efficiency. Personal errors in your specific department can happen, what is important is if you were able to learn from an error and move forward in a positive manner.
• Conversational Awareness. This role requires the capability to fully diffuse a negative or tense situation. Must have strength in not adding to negatively fueled disagreements in front of the team. Must be able to have self-awareness of when to step away from a negative situation and ask for assistance from the direct supervisor and/or other leadership.

Preferred

• Experience working in an industrial manufacturing setting.
• Experience working in a mid-sized company where gap-filling is routine.

Summary About Super Radiator Coils

Super Radiator Coils is a leading engineering and manufacturing company in the niche market of commercial and industrial heat exchangers. We serve a wide variety of industries including power generation, HVAC equipment, chemical producers, petroleum operations, pharmaceuticals, pulp and paper companies, food processing equipment, and defense. Our production facility is a clean, safe, climate-controlled environment. Super Radiator Coils is a stable, privately held company with a long-term view to invest and build. This unique company is large enough to have the resources to pursue opportunities, yet small enough to be nimble.

Our Purpose

Unleashing the power of thermodynamics to improve our world.

Our Mission

To be leaders and best in the heat transfer industry while caring for our workforce, communities, and environment.

Our Values

• Relationships - We C.A.R.E. (Connect, Appreciate, Respect, Empathize)
• Excellence - If it has to be perfect... it has to be SUPER!
• Teamwork - We do our best work together.
• Problem Solving - We can handle that!
• Integrity - We do what we say we will do.

Benefits

• Medical
• Dental
• Vision
• Retirement 401(k) program
• Vacation and holidays
• Flexible spending accounts
• Potential for tuition assistance
• Employee assistance, mental health/substance abuse program
• Life insurance
• and more

Super Radiator Coils is an Equal Employment Opportunity / Aff…

Women, minorities, those with disabilities, and veterans are encouraged to apply.

Accessibility Assistance

If you are a job seeker with a disability and require accessibility assistance or reasonable accommodation to apply for an open position, please contact the Human Resources Department: Super Radiator Coils 451 Southlake Blvd Richmond, VA 22473 Email: [e-mail]