People Operations Specialist

TeamSnap; United States; On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Unlimited PTO

Paid parental leave

Full medical/dental/vision insurance

401K plan

Learning stipend

Company travel

Home office allowance

TeamSnaps swag

Anniversary credit

Wellness stipend

Job summary

TeamSnap is seeking an experienced HR/People Operations Generalist to support day-to-day HR activities across operations, benefits, compliance, and culture. You will manage Paycor data, assist employees and managers with policies, and coordinate onboarding, benefits, and leave processes.

You’ll partner with Payroll and Finance to ensure accurate, timely updates while supporting a remote, distributed team. A strong eye for detail and service mindset are essential for success.

Qualifications

• 3–5 years of experience in an HR, People Operations, or generalist role.
• Familiarity with Paycor or similar HRIS is a plus.
• Attention to detail to prevent compliance or payroll issues.
• Strong service mindset and clear communication, including sensitive processes.
• Ability to juggle multiple tasks in a fast-paced environment.
• Comfort supporting a remote or distributed team.

Responsibilities

• Provide first-line HR support to employees and managers (policies, benefits, systems, lifecycle changes).
• Maintain Paycor data integrity across the employee lifecycle and handle hires/offboarding.
• Collaborate with Payroll to ensure timely, accurate changes and proper communication between systems.
• Own the parental leave process end-to-end, guiding employees through timelines and documentation.
• Lead annual benefits enrollment, communicate rate changes, and coordinate with Finance and Brokers.
• Maintain compliance documentation (I-9s, leave paperwork, training trackers).
• Run onboarding, orientation, and culture programs for new TeamSnappers.

Skills

HRIS experience

Employee relations

Payroll coordination

Benefits administration

Policy interpretation

Remote collaboration

Education

Bachelor's degree in HR or related field

Tools

Paycor

Job description

About Us

At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work" and Built In’s “100 Best Remote-First Places to Work".

TeamSnap is scaling fast, and our People Experience team needs a specialist who thrives on variety. Someone equally comfortable troubleshooting a benefits question, auditing HRIS data, and helping run orientation for new hires. This role exists to keep the day-to-day HR engine running cleanly across every function: operations, systems, benefits, compliance, and culture. You won't own one lane; you'll be the versatile, hands-on support that makes the whole People Experience team move faster. If you like learning across the full breadth of HR rather than specializing in one piece of it, this is your seat.

What You’ll Do:

• You’ll be a first line of support for employee and manager HR questions (policies, benefits, systems, employee lifecycle changes) resolving routine inquiries directly and routing anything complex to the right specialist, so nothing employee-facing falls through the cracks.
• You’ll support HRIS (Paycor) data integrity across the employee lifecycle, processing new hires or offboarding employees, while updating data accurately and flagging discrepancies before they surface in an audit.
• You’ll partner closely with Payroll to ensure every employee change (new hires, terminations, compensation adjustments, leaves, and status changes) is communicated and reflected accurately and on time, so paychecks are always right and nothing slips between systems.
• You’ll own our parental leave practice end-to-end, walking employees through the process from the moment they share their news, coordinating timelines and paperwork, and serving as their main point of contact so they feel supported (not confused) through one of the biggest moments in their life. You’ll bring a strong understanding of Paid Leaves and FMLA requirements, ensuring employees receive the full benefits and protections they’re entitled to while maintaining clear communication throughout their leave.
• You’ll own the execution of annual benefits, open enrollment, drafting communications, answering employee questions, uploading rates into our HRIS, and supporting the broker relationship so the process runs smoothly from your seat in the room. This includes coordinating with Finance and Payroll to ensure rates are accurately loaded and communicated to employees.
• You’ll maintain compliance documentation (I-9s, leave paperwork, training trackers) so our records stay audit-ready across federal, state, and local requirements.
• You’ll run onboarding, orientation, and culture programming, making sure new TeamSnappers feel set up for success and that remote team-building efforts actually land.

What Will Set You Up for Success:

• 3-5 years of experience in an HR, People Operations, or HR Generalist-type role. You don't need to have done everything here before, but you've touched at least a couple of these areas (employee support, HRIS, benefits, or compliance).
• Comfort learning and working inside an HRIS platform (Paycor experience is a plus, not a requirement).
• Careful attention to detail. You catch the small things before they become compliance or payroll problems.
• Strong service instincts and communication skills. You can walk someone through a sensitive process, like parental leave, with clarity and empathy.
• Ability to juggle several different types of work in the same week without losing track of details.
• Comfort supporting a remote or distributed team.

Nice-to-haves:

• Exposure to benefits administration or open enrollment cycles.
• A natural eye for process improvement; you notice where a workflow is clunky and enjoy finding a better way to do it.
• Familiarity with I-9 verification, leave administration, or other compliance documentation.

Got cold feet? If you’re thinking you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.

Compensation

We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $70,000, inclusive of base and bonus, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.

Location

TeamSnap is a fully remote company, so you need to be very comfortable working with people who aren’t in the same time zone as you. We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota West Virginia and Utah and while we love all parts of the world, we can only hire permanent US residents at this time.

Opportunities to Grow

At TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.

Total Rewards

We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool

Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)

100% premium coverage of medical/dental/vision for you and your family

401K to help you invest for the future

$1,500 annual learning and development stipend

Travel to fun locations for all-company meetings and team events

Generous home office allowance to set you up for success

TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter

A monthly stipend reimbursement for health & wellness and so much more!

TeamSnap Total Rewards

Working at TeamSnap

At TeamSnap, you're not a culture fit, you're a culture add. Check out our Culture Playbook and learn how we succeed at being remote-first, what makes our company so unique, and how we're inspired by our people, our customers, and our values.

Inclusion and Diversity

Creativity and innovation can't thrive when we're cookie-cutter images of each other. We’re quickly growing more diverse, but there's always room for improvement. We are committed to inclusion and diversity at TeamSnap, and we hold ourselves accountable for building an environment where everyone feels valued. If you need any disability-related adaptation during the recruitment process, just let us know! We are an Equal Employment Opportunity Employer.