People Operations Partner

Integrated Openings Solutions; Fort Smith (AR); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Job summary

Integrated Openings Solutions is seeking a People Operations Partner for an in-office role in Fort Smith, AR, reporting to the Director of People Operations. This position supports employee relations, benefits administration, payroll inquiries, onboarding and offboarding, and internal communications with regular on-site presence and regional travel roughly every 2–3 weeks.

The role emphasizes maintaining HR policies, coordinating with vendors, and driving employee engagement.

Qualifications

• Bachelor’s degree or equivalent in HR/Business.
• Proven knowledge of HR practices and employee relations.
• Excellent interpersonal and conflict-resolution skills.
• Strong organizational and project-management abilities.

Responsibilities

• Provide guidance on employee relations, performance management, goal setting and documentation.
• Assist leaders in resolving employee concerns and promoting a positive work environment.
• Monitor and respond to inquiries via the People Operations inbox.
• Ensure consistent application of policies across teams.
• Support benefits communications and education initiatives.
• Coordinate onboarding and offboarding activities.

Skills

HR policies

Employee relations

Communication

Organizational skills

Emotional intelligence

MS Office

HRIS

Education

Bachelor’s degree in HR, Business Administration, or related field

Tools

Microsoft Office

HRIS

People Operations systems

Job description

The People Operations Partner is a key member of the People Operations team, reporting to the Director of People Operations. This in-office role supports employee relations, benefits administration, payroll inquiries, onboarding and offboarding, and internal communications, with regular on-site presence and travel within the assigned region approximately every 2-3 weeks.

Role Responsibilities

• Provide guidance and support to managers and team members on employee relations matters, including performance management, goal setting, performance evaluations, coaching and development conversations, corrective actions and documentation, and one-on-one meeting best practices.
• Assist leaders in resolving employee concerns while promoting a positive work environment.
• Monitor and respond to inquiries received through the People Operations inbox.
• Ensure consistent application of company policies and employment practices across teams.
• Serve as a resource for team member benefits-related questions, directing employees to appropriate benefits resources and external support providers.
• Support benefits communications and employee education initiatives.
• Partner with vendors and internal stakeholders to address and resolve benefits-related issues.
• Respond to payroll-related inquiries from managers and team members.
• Coordinate and process approved pay adjustments.
• Partner with payroll stakeholders to support timely and accurate resolution of payroll concerns.
• Support onboarding activities to help ensure a positive and seamless new hire experience.
• Coordinate offboarding processes, including employee separation documentation and communications.
• Assist with maintaining onboarding and offboarding procedures and related resources.
• Support the Director, People Operations, in coordinating company-wide and division-level communications.
• Assist with planning and execution of Company Town Halls and Division Town Halls.
• Help ensure employees receive timely, accurate, and engaging organizational updates.
• Support company-wide employee engagement initiatives and programs.
• Coordinate quarterly and annual employee recognition and awards programs.
• Assist with activities that strengthen company culture, employee satisfaction, and retention.
• Support pre-close integration planning, including employee onboarding materials, offer letters, organizational documentation, and transition readiness activities.
• Coordinate Day One and Week One onboarding activities, ensuring a smooth transition into IOS policies, benefits, systems, and culture.
• Partner with leaders to execute employee communications, change management, and workforce integration activities during the acquisition process.
• Provide ongoing support to acquired employees and leaders to drive engagement, retention, and successful long-term integration into IOS.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• 5+ years of Human Resources experience.
• Strong knowledge of HR practices, employee relations, employment policies, and workforce support programs.
• Excellent interpersonal, communication, relationship-building, and conflict-resolution skills.
• Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• High emotional intelligence, discretion, and the ability to build trust and credibility across all levels of the organization.
• Proficiency with Microsoft Office and HRIS / People Operations systems.

Preferred Experience

• Experience supporting organizational change, acquisitions, employee onboarding, or workforce integration initiatives.

Technology & Tools

• Microsoft Office
• HRIS
• People Operations systems

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location & Travel

• Work location: In person (Fort Smith, AR)
• Travel: To other offices within the assigned region approximately every 2-3 weeks

Supervisory Responsibilities

None