People Operations Intern

Socket.dev; Kalamazoo (MI); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

CSM Group is seeking a People Operations Intern for our summer intern program. This internship provides hands-on experience across recruiting, onboarding, training and development, employee engagement, People Operations administration, and culture initiatives.

The ideal candidate is passionate about people and eager to learn human capital best practices to contribute to programs supporting employee success and organizational growth.

Qualifications

• Pursuing a bachelor’s degree in HR, Business Admin, Organizational Leadership, Psychology, or Communications.
• Rising junior, senior or graduate student preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle confidential information professionally.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong interpersonal and collaborative mindset.
• Interest in HR, employee experience, talent acquisition, organizational development and construction management.

Responsibilities

• Assist onboarding activities and new hire documentation.
• Coordinate welcome materials and onboarding schedules.
• Support employee engagement initiatives and recognition programs.
• Help gather feedback to improve workplace experiences.
• Maintain accurate employee records and files.
• Assist with data entry, reporting, and document management.
• Support compliance and recordkeeping.
• Help update policies and internal resources.
• Assist with organizing training sessions and development programs.
• Track training participation and completion records.
• Support creation of learning materials.
• Help plan employee events and DEIB initiatives.
• Contribute ideas to strengthen culture and engagement.
• Participate in People Operations projects and process improvements.
• Assist with workforce planning, surveys and data analysis.

Skills

Organizational skills

Communication

Confidentiality

Interpersonal skills

Team collaboration

MS Office proficiency

Education

Bachelor’s degree in HR or related field

Tools

HRIS

ATS

Microsoft Teams

SharePoint

Job description

ABOUT US:

We are a nationally ranked, safety-focused, and talent-driven organization focused on delivering project management services through tailored delivery models. Our strength is our ability to match a delivery model to specific project needs, making the construction process feel easy.

Our foundation is built on our people, culture, and values. Our teammates come first. We support each other through successes and failures and respect each other's ideas and opinions. We are a people-first company. We know there is always a way to do it better, so we seek and nurture curious minds with a desire to solve problems and move forward by being creative and curious together. We celebrate each other's successes and acknowledge hard work because we know our people are the backbone of our success. #StrongerTogether!

Leading with safety is our No. 1 priority. We believe it is a fundamental human right to have a safe workplace, so we dedicate ourselves to creating safe environments for our people and everyone we do business with.

In addition to a positive atmosphere, a happy, healthy, and supportive work environment is especially important. Upon joining CSM Group, we will provide you with a robust onboarding program to expose you to broad aspects of the organization by meeting with operations, business leaders, and peers to better understand how we operate.

SUMMARY:

CSM Group is seeking an enthusiastic and detail-oriented People Operations Intern to join our team for our summer intern program. This internship provides hands‑on experience across multiple areas of human resources and employee experience, including recruiting, onboarding, training and development, employee engagement, People Operations administration, and organizational culture initiatives.

The ideal candidate is passionate about people, eager to learn human capital best practices, and interested in contributing to programs that support employee success and organizational growth.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Employee Onboarding & Experience

• Assist with onboarding activities, orientation preparation and new hire documentation.
• Coordinate new employee welcome materials and onboarding schedules.
• Support employee engagement initiatives and recognition programs.
• Help gather feedback from employees to improve workplace experiences.

People Operations Administration

• Maintain accurate employee records and personnel files.
• Assist with data entry, reporting and document management.
• Support compliance and employment‑related recordkeeping.
• Help update policies, procedures, and internal resources.

Learning & Development

• Assist with organizing training sessions and professional development programs.
• Track employee training participation and completion records.
• Support creation of learning materials and presentation content.

Culture & Engagement

• Help plan employee events, wellness initiatives and team‑building activities.
• Support diversity, equity, inclusion and belonging (DEIB) initiatives.
• Contribute ideas that strengthen company culture and employee engagement.

Special Projects

• Participate in People Operations projects and process improvement initiatives.
• Conduct research and provide recommendations on human capital trends and best practices.
• Assist with workforce planning, employee surveys and data analysis as needed.

MINIMUM REQUIREMENTS:

• Currently pursuing a bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, Psychology, Communications or a related field.
• Rising junior, senior or graduate student preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with professionalism and discretion.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Strong interpersonal skills and a collaborative mindset.
• Interest in human resources, employee experience, talent acquisition, organizational development and the construction management industry.

Preferred but not required:

• Previous internship, leadership, campus involvement, or administrative experience.
• Familiarity with HRIS, ATS or employee engagement platforms.
• Experience using Microsoft Teams and SharePoint.

Physical Demands & Work Environment – Jobsite

The physical demands & work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please reach out to People Operations should you require such accommodation(s).

While performing this job, the employee may be regularly required to drive to and from the jobsites/assigned locations, sit, walk, stand, talk, hear, and smell. A major portion of the employees’ tasks require extensive walking around the jobsite, including active construction areas. The employee is required to traverse uneven terrain and work from ladders, scaffolds, and other structures, as well as work at variable heights. The employee is frequently required to use hands to handle tools, controls, and for fine motor coordination like computer work. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch, and/or crawl. The employee must also occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

For Field positions, while performing this job, the employee must frequently inspect the project site and may be exposed to ongoing construction activities, vibrations, noise, and various outside weather conditions (in all seasons). Work environment involves moderate risks which may require safety precautions. The noise level in the work environment may range from quiet to loud. The proper use of Personnel Protective Equipment (including but not limited to safety boots, hardhat, and protective eyewear) is required on the jobsite. This Position Description reflects the position’s essential functions and does not prescribe or restrict the tasks that may be assigned.

CSM Group is an Equal Opportunity Employer (EOE). We celebrate diversity and invite all qualified applicants to apply without fear of judgement and pledge to not discriminate against individuals because of their race, color, religion, sexual orientation, national origin, gender or gender identity, pregnancy, physical or mental disability, veteran status, age, or any other status protected under applicable laws.