People Operations Generalist

ENT; San Francisco (CA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Equity on top of salary

Medical, dental and vision coverage

Flexible PTO

Job summary

Ent is hiring a People Operations Generalist to own onboarding, offboarding, documentation, and program infrastructure across the US, UK, and Canada. You will manage HRIS (HiBob), ensure data integrity, and support global benefits with vendor relationships while upholding compliance and employee experience.

The role is onsite in San Francisco with a distributed work model; you’ll shape self-service resources, automate manual workflows, and scale People ops as a one-person team today, with room

Qualifications

• 2–4 years of experience in People Operations or HR coordination.
• Experience with onboarding and offboarding workflows.
• Familiarity with HRIS systems and data governance.
• Excellent written and verbal communication.
• Ability to multi-task and manage stakeholder expectations.

Responsibilities

• Serve as first point of contact for employee questions via Slack, email, and tickets.
• Own onboarding end-to-end, including pre-boarding logistics and 90-day review cycles.
• Run offboarding, conduct exit interviews, and translate insights for leadership.
• Support HRIS (HiBob) as system administrator with data integrity, workflows and reporting.
• Coordinate global benefits across US, UK, and Canada, including open enrollment and vendor relationships.
• Maintain compliance across US/UK/Canada, including I-9 verifications and documentation.
• Develop and maintain People policies and self-service resources.
• Build scalable workflows and self-service tools for the team.
• Identify AI/automation opportunities to replace manual tasks.
• Turn one-off requests into repeatable processes for faster scaling.

Skills

People Operations

Onboarding & Offboarding

HR coordination

HRIS administration

Communication skills

Organizational skills

Tools

HiBob

SequoiaOS

Checkr

Carta

Job description

People Operations Generalist

About Ent

Ent is the intent-aware workspace security platform for securing human and AI-driven work. Built to protect productivity, the new attack surface, Ent understands not just what users and agents do but why, and intervenes at the moment of risk before incidents occur. Where existing tools see events, Ent sees intent, so security teams can step in at the moment of risk instead of investigating days later. Founded by Lou Manousos and Brandon Dixon, co‑founders of RiskIQ (acquired by Microsoft) and the team behind Microsoft Security Copilot, Ent is in production with Global 2000 customers across hospitality, financial services, and defense, and backed by Decibel, Sequoia, Crosspoint Capital, Craft Ventures, Shield Capital, Felicis, and In‑Q‑Tel. We’re now hiring the team that will define this category.

How We Work

Customer first. The product and the business are built around problems we’ve watched real security teams struggle with — not the other way around. Every roadmap conversation starts with what a CISO told us last week.

Humble. No drama. We hire people who share the mission and trust each other to deliver. Teamwork over showmanship. Accountability over politics. The work speaks louder than the person doing it.

Urgency. The window to build a durable security company in the AI era is open right now and it will not stay open. The shot clock has started. We move at the speed of the people we want to protect.

About the Role

We are seeking a People Operations Generalist who leads with curiosity and thrives with real independence. People Operations at Ent is a team of one today, and there’s a lot still to build. We own the HR tech stack, the policies, the processes, and the employee experience end to end, across the US, UK, and Canada. Onboarding, offboarding, documentation, and program infrastructure are all being built from the ground up.

What You’ll Achieve (Responsibilities)

• Serve as the first point of contact for employee questions across Slack, email, and ticketing, and build the resources that let employees answer more of those questions themselves

• Own onboarding end to end, from pre‑boarding logistics through the first 90 days, and iterate on it every cycle

• Run offboarding, including exit interviews, and turn what you hear into insights leadership can act on

• Support our HRIS (HiBob) as system administrator, including data integrity, workflows, permissions, and reporting

• Support global benefits and perks across the US, UK, and Canada, including open enrollment, vendor relationships, and our Employer of Record partnership

• Keep us compliant across three countries, including I-9 verifications, employment documentation, and jurisdiction‑specific requirements

• Maintain and champion People policies

• Build and grow our internal resource hub so that self‑service becomes the default, not the exception

• Identify where AI and automation can replace manual work, then build and document those workflows for the team

• Turn one‑off requests into repeatable processes, so the function scales faster than the headcount does

What You’ll Bring (Requirements)

• San Francisco. Onsite, or within commuting distance and in the SF office on a regular (though flexible) basis, e.g. 2 to 3 days a week.

• 2-4 years of experience in People Operations, HR coordination, or employee programs

• Demonstrated ownership of operational HR workflows such as leave of absence, accommodations, onboarding, or offboarding

• Working knowledge of HR systems (HiBob, SequoiaOS, Checkr, Carta) and comfort learning new tools

• Excellent written and verbal communication skills, including employee‑facing documentation and internal HR communications

• Strong organizational skills with the ability to juggle multiple programs, timelines, and stakeholders

• A service‑minded approach and ability to handle sensitive situations with care, discretion, and confidentiality

• Curiosity and a mindset of continuous improvement — always looking for ways to make things simpler, clearer and more scalable!

Our Benefits

• Distributed workplace. While we have positions we hire for in our SF office, we also hire remotely across North America.

• Own a piece of the journey. Every teammate gets meaningful equity on top of their salary.

• We’ve got you covered. Generally, we pay 90% of your medical, dental, and vision is paid by Ent. We also cover 75% for your dependents.

• Take the time you need. Our flexible PTO lets you recharge, travel, or just take a breather.

• Family matters. 14 weeks of fully paid parental leave (birth, adoption, or foster)!

• Live well. A $100 monthly lifestyle account to spend on what keeps you healthy and happy — fitness, wellness, learning, and more.

• Set up your space. A $500 home office stipend when you join as a remote employee.

Diversity & Accommodations

We’re committed to building a diverse, inclusive, and equitable workplace where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize there is no single path to success and value nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.

We strive to ensure an inclusive experience at every stage of hiring and are happy to provide reasonable accommodations. If you require accommodations or accessible formats at any point during our process, please let your recruiter know. As an equal opportunity employer, our hiring process is designed to put you at ease and help you do your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.