People Operations Associate

Ncheng; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

NCheng LLP, a leading multicultural CPA and consulting firm, seeks a Human Resources Coordinator in New York City. The successful candidate will manage HR operations, ensuring compliance and employee satisfaction. Key responsibilities include payroll processing, onboarding, and supporting performance management initiatives. Ideal candidates have 3-5 years of experience in HR operations and a degree in related fields.

Qualifications

• 3–5 years of experience in operations, HR coordination, or a similar role.
• Familiarity with HRIS platforms and basic IT troubleshooting skills.
• Understanding of compliance requirements.

Responsibilities

• Oversee daily office workflows and employee queries.
• Process payroll and manage onboarding.
• Coordinate annual performance reviews and employee engagement initiatives.

Skills

HR practices

Timesheet management

Payroll processing

Communication

Attention to detail

Problem-solving

Education

Bachelor's/master's degree in human resources or Business Administration

Tools

Rippling

Microsoft Office Suite

Job description

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About NCheng LLP

NCheng LLP (NC) is a multicultural Certified Public Accounting and Consulting firm. Founded in 1989, by managing partner Nerou Cheng, CPA, the firm has achieved excellent growth and has become a recognized advisor to non-profit organizations, healthcare institutions, housing development companies, and professional partnerships. NC provides a full range of assurance, accounting, tax, technological implementation, and fiscal management services.

About NCheng LLP

NCheng LLP (NC) is a multicultural Certified Public Accounting and Consulting firm. Founded in 1989, by managing partner Nerou Cheng, CPA, the firm has achieved excellent growth and has become a recognized advisor to non-profit organizations, healthcare institutions, housing development companies, and professional partnerships. NC provides a full range of assurance, accounting, tax, technological implementation, and fiscal management services.

Over the years, we have gained recognition for our expertise and leadership in assisting non-profit entities in resolving accounting, management, and regulatory compliance issues. We serve a broad array of non-profit organizations and have developed services that help them to effectively satisfy their critical needs for external financial reporting, regulatory compliance, and general management strategies.NC adheres to the highest professional standards in the industry. We are members of the American Institute of Certified Public Accountants (AICPA) and the New York State Society of Certified Public Accountants (NYSSCPA).

Job Description

• Oversee daily office workflows, ensuring smooth and efficient operations.
• Act as the primary point of contact for employee queries, concerns, and support needs with professionalism and empathy.
• Ensure timesheet compliance by managing submissions on Polaris, addressing discrepancies, and maintaining accuracy.
• Process payroll and administer benefits enrolment, PTO management, and employment-related inquiries via Rippling.
• Facilitate new hire onboarding, including document verification, compliance checks (e.g., I-9, FMLA), and orientation.
• Manage offboarding by conducting exit interviews, retrieving assets, and finalizing payroll and benefits.
• Maintain accurate records, update policies, and manage internal communications to support regulatory compliance.
• Organize and implement initiatives that enhance employee engagement, satisfaction, and workplace culture.
• Coordinate the annual performance review process, ensuring alignment with organizational goals and strategies.
• Support special projects such as visa processing (H-1 and Green Card), regulatory compliance research, and other HR-related initiatives.
• Manage operational reporting, generate data insights, and ensure compliance with HR regulations and organizational standards.
• Provide first-level IT troubleshooting, manage inventory and equipment allocation, and coordinate with vendors for maintenance.
• Assist the finance team with invoice processing, reviews, and payment follow-ups.
  
  

Required Skills

• Experience with HRIS platforms such as Rippling or similar tools for payroll, benefits, and employee management.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data management systems.
• Basic IT troubleshooting skills and the ability to collaborate with external vendors for support.
• Strong knowledge of HR practices, including onboarding, benefits administration, compliance (e.g., I-9, FMLA), and employment laws.
• Proven experience in timesheet management, payroll processing, and employee records maintenance.
• Excellent multitasking and time management skills to handle diverse responsibilities in a fast-paced environment
• Attention to detail for managing data, compliance reporting, and document verification.
• Strong communication skills, both written and verbal, for internal communications and employee engagement initiatives.
• Ability to address employee concerns with discretion, professionalism, and empathy.
• Proactive problem-solving approach for operational, IT, and HR challenges.
• Proven organizational skills to plan and execute initiatives like benefits enrolment and engagement programs.
• Familiarity with managing the annual performance review process and aligning HR practices with organizational strategies.
• Understanding of compliance requirements and the ability to maintain confidentiality in handling sensitive employee information.
• Experience managing visa processing and conducting regulatory compliance research.
• Bachelor’s/master’s degree in human resources, Business Administration, or a related field.
• 3–5 years of experience in operations, HR coordination, or a similar role.
• Certifications such as SHRM-CP, PHR, or equivalent are a plus.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Accounting

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