People Function Operations Manager

Lockton Companies; Denver (CO); On-site; USD 70,000 - 110,000; Full time

Job summary

Lockton seeks an Operations Manager to support the People Function, ensuring smooth HR operations, data accuracy, and data-driven decision-making. You will partner with the HR team to deliver reliable workforce data and elevate the associate experience.

The role covers onboarding, lifecycle changes, documentation, and reporting across platforms like Workday, ADP, and UKG, with a focus on confidentiality and process improvement.

Qualifications

• Bachelor's degree in HR, Business, or related field.
• 5–8 years in admin or operations with HR exposure.
• Experience with HRIS systems (Workday/ADP/UKG).
• Strong data analysis and reporting capabilities.
• Ability to work independently with high attention to detail.

Responsibilities

• Manage employee lifecycle processes including onboarding, changes, promotions, terminations.
• Prepare employment documents such as offer letters and contracts.
• Support new-hire onboarding logistics and orientation.
• Serve as first line of contact for Associate inquiries.
• Maintain HR records in HRIS platforms ensuring confidentiality.
• Generate reporting on headcount, turnover, compliance metrics.
• Collaborate on HR data requests and workforce analytics.
• Coordinate People Function programming and engagement initiatives.

Skills

Attention to detail

Communication skills

Excel proficiency

Data analysis

Autonomous work

Education

Bachelor’s degree in HR/Business

Tools

Workday

ADP/UKG

Power BI

Tableau

Job description

Denver, Colorado, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About the Position

Lockton is seeking a detail-oriented Operations Manager to support our People Function team and Associate lifecycle processes. This role ensures smooth HR operations, maintains data accuracy, and supports data-driven decision-making, in addition to elevating our candidate & associate experience. This role serves as a key partner to the HR team by delivering reliable workforce data, improving HR processes, and acting as a primary point of contact for employee inquiries.

• Manage employee lifecycle processes including onboarding, job changes, promotions, and terminations
• Prepare and maintain employment documentation such as offer letters, employment contracts, and personnel change notices
• Support new-hire onboarding logistics and orientation programs
• Serve as the first line of support for Associate inquiries
• Manage HR communications, calendar and shared inbox
• Maintain accurate and up-to-date employee records in HRIS platforms (Workday, ADP, UKG, or similar)
• Ensure confidentiality and proper handling of sensitive employee information
• Partner with People Function team members to support data requests, reporting needs, and workforce analytics
• Generate and analyze Associate reporting including headcount, turnover, and compliance metrics
• Identify trends and insights from workforce data and provide recommendations to improve HR processes and employee experience
• Assist in developing and improving HR reporting tools, templates, and data visualization methods
• Coordinate People Function programming, training sessions, and Associate engagement initiatives

Qualifications

• Five (5) to eight (8) years of administration or operations experience, preferably within professional services or consulting
• Experience working with HRIS systems (Workday, ADP, UKG, or similar)
• Strong organizational skills with exceptional attention to detail
• Strong written and verbal communication skills
• Proficiency in Microsoft Excel and Microsoft Office Suite with the ability to interpret data, identify trends, and clearly communicate insights
• Experience with HR reporting, data analysis, or workforce analytics preferred
• Familiarity with data visualization tools (e.g., Power BI, Tableau)
• Experience working autonomously & independently – taking initiative & ownership Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Legally authorized to work in the U.S. without sponsorship

This role offers an excellent entry point into the People & Culture side of business – learning from the ground up how the function helps drive strong business results. It serves as a pathway to becoming a People Business Partner and or, to specialize in a COE – in addition to, a segway into the commercial side of our business. We have a great team, who will mentor & train the person who comes into this role.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.