People-First Store Leader - Operations & Experience

Scenthound; Virginia (MN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Professional development opportunities

In-market training

Job summary

A pet care service provider in Virginia seeks a Scenter Manager to ensure operational excellence and create memorable experiences for dogs and their owners. You will lead a dedicated team, drive performance, and uphold high standards of service. If you have experience in customer-facing environments and a passion for dogs, this full-time role offers opportunities for growth within a supportive team.

Qualifications

• Experience in hospitality, retail, fitness, or service industries.
• Comfortable leading a team and holding others accountable.
• Sales experience is a plus but not required.

Responsibilities

• Lead, coach, and inspire your team to deliver exceptional service.
• Ensure smooth daily operations and adherence to the Scenthound Playbook.
• Create a welcoming environment for dogs and their owners.

Skills

High EQ and servant leadership mindset

Experience in customer-facing environments

Passion for creating memorable customer experiences

Team leadership

Organizational skills

Job description

A pet care service provider in Virginia seeks a Scenter Manager to ensure operational excellence and create memorable experiences for dogs and their owners. You will lead a dedicated team, drive performance, and uphold high standards of service. If you have experience in customer-facing environments and a passion for dogs, this full-time role offers opportunities for growth within a supportive team.